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Member Engagement Associate Jobs (NOW HIRING)

Specialist, Member Engagement

Miami, FL · On-site

$14.90 - $29.06/hr

Represents Member issues in areas involving member impact and engagement including: Appeals and ... Preferred Education Associate's or Bachelor's Degree in Social Work, Human Services or related ...

Specialist, Member Engagement

Tampa, FL · On-site

$14.90 - $29.06/hr

Represents Member issues in areas involving member impact and engagement including: Appeals and ... Preferred Education Associate's or Bachelor's Degree in Social Work, Human Services or related ...

Specialist, Member Engagement

Tampa, FL · On-site

$14.90 - $29.06/hr

Represents Member issues in areas involving member impact and engagement including: Appeals and ... Preferred Education Associate's or Bachelor's Degree in Social Work, Human Services or related ...

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Member Engagement Associate information

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$23K

$47K

$72.5K

How much do member engagement associate jobs pay per year?

As of Jun 10, 2026, the average yearly pay for member engagement associate in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

How does a Member Engagement Associate typically collaborate with other departments to enhance member experience?

Member Engagement Associates frequently work alongside teams such as marketing, customer service, and product development to ensure members receive consistent and valuable experiences. This collaboration may involve sharing feedback gathered from member interactions, coordinating on outreach campaigns, and assisting with the rollout of new programs or services. By maintaining open communication across departments, Member Engagement Associates help address member needs more effectively and contribute to overall organizational goals. This cross-functional teamwork is essential for identifying opportunities to add value and for resolving any member issues promptly.

What are Member Engagement Associates?

Member Engagement Associates are professionals responsible for building and maintaining relationships with an organization's members, clients, or customers. They typically handle communications, respond to inquiries, and ensure members feel valued and connected to the organization. Their role often involves coordinating events, collecting feedback, and promoting membership benefits to drive satisfaction and retention. Member Engagement Associates play a key part in strengthening community and loyalty among members.

What are the key skills and qualifications needed to thrive as a Member Engagement Associate, and why are they important?

To thrive as a Member Engagement Associate, you need strong communication skills, customer service experience, and often a bachelor’s degree in a relevant field. Familiarity with CRM software, email marketing platforms, and data tracking tools is typically required. Outstanding interpersonal skills, problem-solving ability, and a proactive attitude help individuals excel in engaging and retaining members. These skills are crucial for building member loyalty, addressing concerns effectively, and supporting organizational growth.
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Director, Member Engagement

Director, Member Engagement

American Farm Bureau Federation

Washington, DC • Hybrid

$95K - $105K/yr

Full-time

Posted 3 days ago


Job description

POSITION OBJECTIVE: Provide staff leadership and oversight for the AFBF Promotion and Engagement program and other member engagement initiatives.

REPORTS TO: Managing Director, Member Engagement

LOCATION: Washington, DC; Eligible to earn telework 2 days/week

PAY RANGE: $95,000 - $105,000 annually, commensurate with experience

DUTIES and RESPONSIBILITIES:

Promotion and Engagement (P&E) Program:

  • Provide staff leadership and oversight of the Promotion & Engagement program, AFBF P&E Committee and related projects including national conferences, committee meetings, new committee member orientation, quarterly newsletters, and associated events and initiatives.
  • Provide staff leadership and oversight of Communicate, Collaborate and Influence (CCI) and other annual convention programs led by the P&E Committee.
  • Oversee the planning and delivery of the AFBF Target Training event.
  • Collaborate across all programs on the coordination, planning and execution of the FUSION Conference and provide staff leadership for the P&E-specific programming.
  • Proactively build and maintain relationships with state staff working in related areas and serve as a trusted resource to states in developing P&E programs.
  • Research and develop opportunities for consumer and stakeholder engagements and serve as the staff point-of-contact for AFBF industry relations on P&E stakeholder relationships.
  • Maintain an in-depth knowledge and awareness of effective consumer engagement practices and relevant consumer engagement topics and trends.
  • Collaborate with AFBF staff from communications, Foundation for Agriculture, and leadership development to leverage existing resources and strategically align efforts in the consumer engagement space.
  • Oversee the social media efforts of the committee including content creation, content calendar, logistics and tracking of social media metrics, in collaboration with the AFBF digital media team.
  • Plan and implement the quarterly Amplify Agriculture Series of the AFBF P&E Committee.
  • Provide strategic direction for and manage the committee’s consumer engagement resources (Digital Toolbox).
  • Develop P&E materials and evaluations, maintain records and files relating to P&E projects.
  • Present programs related to P&E and consumer engagement at state events as requested.

Veteran Farmers:

  • Manage relationship and involvement with Farmer Veteran’s Coalition.
  • Provide staff leadership for the Veteran Farmer Award of Excellence program, including oversight of AFBF Convention winner recognition and digital media engagement.

Health and Safety (H&S):

  • Provide staff leadership for the quarterly Farm Bureau Health and Safety Network.
  • Oversee the development of ASAP Week promotional toolkit.
  • Manage relationship and involvement with safety industry partners.
  • As a member of the Farm State of Mind Working Group, manage the coordination and communication of the Farm Bureau Mental Health Advocate Network and Farm State of Mind Sounding Board.

General:

  • Oversee all budgets associated with P&E, Health & Safety and Veteran Farmers, totaling approx. $225K.
  • Provide details for reports to the AFBF Board of Directors.
  • Effectively engage and mobilize volunteer leaders, maintaining strong and trustworthy relationships.
  • Collaborate as needed in all other program areas for which the Leadership, Education & Engagement Department has responsibility.

RELATIONSHIPS:

Collaborate with staff of the Leadership, Education & Engagement Department, other AFBF and affiliated company staff, and volunteer leaders regarding activities and information of direct concern to them.

EDUCATION OR TRAINING REQUIRED:

  • Bachelor's degree or equivalent experience

EXPERIENCE AND SKILLS REQUIRED:

  • Minimum five years related work experience
  • Experience in building and maintaining professional partnerships
  • Excellent communication, presentation, time management and organizational skills
  • Experience implementing projects, programs and/or processes according to budget parameters

PREFERRED EDUCATION/EXPERIENCE/TRAINING/SKILLS:

  • Farm Bureau experience
  • Experience working in associations and/or working with volunteers or committees, especially in agriculture
  • Demonstrated interest and/or experience with consumer education and engagement
  • Degree in agricultural communications or leadership development field

OTHER REQUIREMENTS:

  • Travel (approximately 15-20%) and willingness to work evenings or weekends as needed.
  • Public Speaking

TO APPLY:

Please submit a cover letter and resume.

If you have 2-4 years of relevant experience, we encourage you to apply—you may be considered for an Associate Director role with similar responsibilities and competitive compensation aligned to experience.