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Member Engagement Associate Jobs in Vermont (NOW HIRING)

Sam's Club

Cafe Associate

Grand Isle, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food ... engagement; utilizing hand held technology to make immediate business decisions related to ...

Sam's Club

Cafe Associate

South Hero, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food ... engagement; utilizing hand held technology to make immediate business decisions related to ...

Sam's Club

Retail Associate

Grand Isle, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food ... engagement; utilizing hand held technology to make immediate business decisions related to ...

Sam's Club

Retail Associate

South Hero, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food ... engagement; utilizing hand held technology to make immediate business decisions related to ...

Sam's Club

Café Associate

South Hero, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and ...

Sam's Club

Café Associate

Grand Isle, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and ...

Sam's Club

Prepared Foods Associate

South Hero, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food ... engagement; utilizing hand held technology to make immediate business decisions related to ...

Sam's Club

Prepared Foods Associate

Grand Isle, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food ... engagement; utilizing hand held technology to make immediate business decisions related to ...

Sam's Club

Produce Associate

Grand Isle, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and ...

Sam's Club

Produce Associate

South Hero, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and ...

Sam's Club

Baker and Packager Associate

South Hero, VT · On-site

$18.50 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Be a Team Member: Collaborates with other associates to build a strong bakery team; communicating ... engagement; utilizing hand held technology to make immediate business decisions related to ...

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All JobsMember Engagement Associate JobsMember Engagement Associate Jobs in Vermont

Member Engagement Associate information

How does a member engagement associate collaborate with other departments to enhance member experience?

Member Engagement Associates frequently work alongside teams such as marketing, customer service, and product development to ensure members receive consistent and valuable experiences. This collaboration may involve sharing feedback gathered from member interactions, coordinating on outreach campaigns, and assisting with the rollout of new programs or services. By maintaining open communication across departments, Member Engagement Associates help address member needs more effectively and contribute to overall organizational goals. This cross-functional teamwork is essential for identifying opportunities to add value and for resolving any member issues promptly.

What is a member engagement associate?

Member Engagement Associates are professionals responsible for building and maintaining relationships with an organization's members, clients, or customers. They typically handle communications, respond to inquiries, and ensure members feel valued and connected to the organization. Their role often involves coordinating events, collecting feedback, and promoting membership benefits to drive satisfaction and retention. Member Engagement Associates play a key part in strengthening community and loyalty among members.

What skills and qualifications are needed to be a member engagement associate?

To thrive as a Member Engagement Associate, you need strong communication skills, customer service experience, and often a bachelor’s degree in a relevant field. Familiarity with CRM software, email marketing platforms, and data tracking tools is typically required. Outstanding interpersonal skills, problem-solving ability, and a proactive attitude help individuals excel in engaging and retaining members. These skills are crucial for building member loyalty, addressing concerns effectively, and supporting organizational growth.

What job categories do people searching Member Engagement Associate jobs in Vermont look for?

The top searched job categories for Member Engagement Associate jobs in Vermont are:

What cities in Vermont are hiring for Member Engagement Associate jobs?

Cities in Vermont with the most Member Engagement Associate job openings:

Member Engagement Associate jobs near you
Infographic showing various Member Engagement Associate job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Contact Center Member Service Associate

EastRise Federal Credit Union

Montpelier, VT • On-site

$22.85/hr

Full-time

Re-posted 24 days ago

Job description

The Contact Center Member Service Associate delivers efficient, accurate, and courteous service to members across the Contact Center’s service delivery channels (phone, chat, text) ensuring adherence to established policies and procedures. Engages in empathetic, member-focused interactions to understand individual needs and financial goals. Conducts discovery conversations to identify opportunities for support and refers members to appropriate specialists when advanced assistance is required. Strives to create a positive and seamless service experience with every interaction.

Monday - Friday, 8:00 am - 5:00 pm, with occasional Saturdays from 9:00 am - 1:00 pm.

Specific duties include:

Member Engagement & Transactional Excellence:
Serve as a point of contact for members, delivering a warm, professional, and empathetic experience. Accurately and efficiently process a wide range of financial transactions in accordance with internal policies and regulatory standards. Support members with account maintenance, card services, basic digital and mobile banking, and other routine service needs, ensuring a seamless and personalized interaction.

Financial Guidance & Relationship Building:
Conduct discovery conversations to understand members’ financial goals and needs. Leverage deep product knowledge to recommend appropriate solutions and refer members to specialized teams when advanced expertise is required. Build lasting relationships by demonstrating empathy, active listening, and a commitment to member success

Product Expertise & Digital Support:
Maintain a strong understanding of EastRise’s full suite of products and services, with a particular emphasis on digital tools and troubleshooting. Guide members in adopting and navigating digital solutions, enhancing their self-service capabilities and overall experience.

Team Collaboration & Operational Support:
Partner with peers and leadership to ensure operational excellence and resolve complex service issues. Contribute to continuous improvement initiatives by identifying process enhancements and supporting implementation efforts.

Technical Agility & Adaptability:
Demonstrate technical proficiency and adaptability in a fast-paced, technology-driven environment. Stay current with system updates and emerging tools to ensure efficient service delivery and support innovation within the contact center.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Experience:

A minimum of one year up to three years of similar or related experience, including preparatory experience. Previous customer service experience in a fast-paced call center environment preferred but not required.

Education/Certifications/Licenses

A high school degree or equivalent.

Interpersonal Skills

Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.

Other Skills

Must be at least 18 years of age. Favorable Background, Credit, Criminal, Bondability, and Reference Checks required. (Motor Vehicle check dependent on position.) Travel to other branches or locations as required. Embody EastRise’ s Purpose, Guiding Principles and Cultural Guideposts. Member Service; Communication; Reliability/ Dependability & Trustworthiness. Effective problem-solving skills Solid attention to detail and accuracy skills Proficiency in operating computers, keyboard, standard office equipment Managing multiple priorities on time and with accuracy Superior customer service skills Ability to use sound judgement in decision making Effective problem-solving skills Solid attention to detail and accuracy skills Demonstrate empathy in speaking with others about sensitive or difficult situations Works well with a variety of personalities in a fast-paced environment

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver to NEFCU facilities to work; and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.