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Please read this listing carefully all the way through. Failure to follow the application instructions at the bottom of this post will result in your application not being considered.

Majestic MD Spa is a boutique, physician-led regenerative wellness practice in Monterey, CA. We are seeking a polished, dependable, and detail-oriented Medical Spa Operations Assistant to support both the client experience and the daily cleanliness, organization, and flow of our practice.

This is a hands-on role. A significant part of this position involves cleaning, sanitizing, resetting rooms, laundry, organizing supplies, maintaining restrooms, and keeping the entire practice looking immaculate at all times. We are not hiring a professional cleaning company, so this person must take real pride in keeping a luxury environment spotless, calm, and welcoming.

This is also a client-facing position. The right candidate will be warm, professional, service-minded, and comfortable helping clients before, during, and after services, including wellness therapies such as hyperbaric oxygen therapy.

We are looking for a reliable self-starter with strong attention to detail. Experience in hospitality, spa, wellness, medical, luxury retail, housekeeping, or high-end service environments is preferred.

We are not looking for a manager. We are looking for someone who is willing to roll up their sleeves, support the team, and help create an exceptional client experience from the front door to the treatment room.

Key Responsibilities

Facility Care, Cleaning & Organization

Maintain a clean, fresh, polished, luxury-level environment throughout the entire practice

Keep treatment rooms spotless, organized, fully stocked, and prepared for services

Maintain cleanliness of all client-facing and shared spaces, including reception, hallways, restrooms, common areas, and back-of-house spaces

Monitor the practice throughout the day and promptly address anything that looks cluttered, untidy, or out of place

Clean, sanitize, and reset treatment rooms before and after each client visit

Wipe down surfaces, counters, chairs, handles, equipment areas, and other high-touch areas throughout the day

Handle all laundry needs, including removing, washing, drying, folding, and restocking linens, towels, robes, and related items

Check and refresh restrooms throughout the day, including restocking toilet paper, paper towels, soap, and other essentials

Sweep, vacuum, and mop floors at the end of each day

Empty trash and replace liners as needed

Restock supplies in treatment rooms, restrooms, and common areas

Organize cabinets, storage areas, supply closets, laundry areas, and back-of-house spaces

Clean and sanitize toilets weekly, or more often as needed

Take ownership of daily facility upkeep, since the practice is not using a professional cleaning company

Client Experience & Practice Support

Provide warm, concierge-level service to clients

Support client flow, scheduling, check-ins, and overall practice operations

Assist clients before, during, and after services, including hyperbaric oxygen therapy

Communicate with clients in a polished, professional, and service-oriented manner

Support follow-ups, client communications, and retention touchpoints when appropriate

Anticipate client and team needs without waiting to be asked

Contribute to a calm, refined, and high-touch client experience

Help the team maintain a smooth, organized, and professional daily flow

The ideal candidate:

Takes pride in cleanliness, order, and presentation

Is comfortable with hands-on cleaning and facility upkeep as a core part of the role

Has excellent customer service skills and a polished professional presence

Is dependable, punctual, proactive, and trustworthy

Is detail-oriented and notices what needs to be done

Enjoys supporting a small, high-performing team

Is comfortable in a boutique medical or wellness environment

Has experience in hospitality, spa, medical, housekeeping, luxury retail, or service-based businesses

Is open-minded and interested in innovative wellness therapies

Can stay calm, professional, and positive in a fast-paced setting

Understands that no task is “beneath them” when it contributes to the client experience

Qualifications

Prior experience in hospitality, spa, medical, wellness, housekeeping, luxury retail, or customer service preferred

Strong attention to detail required

Excellent communication and professional demeanor required

Must be comfortable cleaning, organizing, restocking, laundry, room resets, floors, and restroom upkeep

Must be able to stand, walk, bend, lift light supplies/laundry, and stay active throughout the shift

Must be reliable, punctual, and comfortable working independently

Must be available for some evenings and weekends based on client demand

Compensation & Benefits

Competitive hourly pay based on experience

Commission and bonus opportunities when applicable

Paid time off and holidays

Growth opportunities within a forward-thinking concierge medical practice

Supportive, professional, and refined work environment

Schedule Expectations

This position may include evenings and weekends to meet client demand. Schedules are planned in advance.

Why Join Us?

Majestic MD Spa is a boutique, physician-led regenerative wellness practice focused on delivering personalized, concierge-level care in a refined setting. Every detail matters here — from the way clients are greeted to the cleanliness of the rooms, floors, restrooms, and the calm, polished feel of the space.

This is a great opportunity for someone who enjoys service, organization, wellness, and creating a beautiful environment where clients feel genuinely cared for.

How to Apply

Submit your resume and a brief cover letter explaining why this role is a good fit for you to:

drlisa@majesticmdspa.com

In your cover letter, please specifically answer:

Are you comfortable with cleaning, laundry, room resets, end-of-day floors, restroom upkeep, and maintaining the daily appearance of the practice as a major part of this role?

Applications that do not answer this question will not be considered.