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Massage Spa Receptionist Jobs (NOW HIRING)

Hand & Stone Corp

Spa Receptionist

Orlando, FL · On-site

$14 - $16/hr

Spa Receptionist Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the ...

Hand & Stone Corp

Spa Receptionist

Windermere, FL · On-site

$14 - $16/hr

Spa Receptionist Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the ...

Spavia Plano

Spa Receptionist

Plano, TX · On-site

$14 - $16/hr

This is more than a receptionist position. Our Guest Advisors (how we refer to this role internally ... Communicate effectively with massage therapists, estheticians, and spa leadership * Help create an ...

Spavia Fishers

Spa Receptionist

Fishers, IN · On-site

$16/hr

Spa Receptionist Company Overview Spavia Fishers is a luxury day spa offering personalized, results-focused massage and bodywork in a calm, supportive environment. Our membership model means guests ...

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Massage Spa Receptionist information

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$10

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How much do massage spa receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for massage spa receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Massage Spa Receptionist vs Massage Therapist?

AspectMassage Spa ReceptionistMassage Therapist
CredentialsNone required, customer service skillsLicensed, certification required
Work EnvironmentFront desk, customer service areaTreatment rooms, therapy areas
Employer & Industry UsageSpas, wellness centers, salonsSpas, wellness clinics, healthcare facilities
Primary RoleGreeting clients, scheduling, administrative tasksProviding massage therapy services

The main difference is that a Massage Spa Receptionist handles front desk duties and customer service, while a Massage Therapist provides hands-on massage treatments. Both roles are essential in a spa setting but require different skills and credentials.

What are some common challenges faced by a massage spa receptionist, and how can they be managed effectively?

Massage Spa Receptionists often juggle multiple tasks such as managing appointment schedules, handling walk-ins, and ensuring clear communication between clients and therapists. One common challenge is efficiently managing last-minute changes or cancellations, which requires strong organizational skills and adaptability. Additionally, maintaining a calm and welcoming demeanor during busy periods is essential for creating a positive client experience. Effective use of scheduling software and clear communication with both clients and staff can help address these challenges and keep the spa running smoothly.

What are the main responsibilities of a massage spa receptionist?

A massage spa receptionist is responsible for greeting clients, scheduling appointments, answering phone calls, and managing the spa's front desk operations. They handle payments, keep client records organized, and ensure a welcoming and professional atmosphere. Additionally, they may provide information about spa services, assist with retail product sales, and coordinate with massage therapists to maintain an efficient workflow.

What are the key skills and qualifications needed to thrive as a massage spa receptionist?

To thrive as a Massage Spa Receptionist, you need excellent organizational skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, POS systems, and basic office equipment is typically required. Strong communication, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for ensuring a smooth client experience, efficient spa operations, and positive first impressions that encourage repeat business.
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Massage Spa Receptionist jobs near you
Infographic showing various Massage Spa Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Spa Receptionist

Hand & Stone Massage and Facial Spa

Orlando, FL • On-site

$14 - $16/hr

Other

Re-posted 8 days ago

Hand & Stone rating

5.7

Company rating: 5.7 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

783rd of 887 rated healthcare providers

Job description

Spa Receptionist

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Hand & Stone - Southwest Orlando, is seeking a Spa Receptionist. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

Responsibilities:
  • Meet membership sales goals
  • Detailed knowledge of the menu of services – don't worry, we'll train you!
  • Have excellent customer service to members and guests, while building relationships that last
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned
What's in it for you?
  • Competitive Compensation - hourly wage PLUS commissions.
  • Contests - do you want to put your sales skills to the test? See what we have in store!
  • Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
  • Ongoing Training - We are ALWAYS learning and improving.
  • Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
  • Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
  • Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
Qualifications:
  • Must be 18 years old or older
  • Must be exceptionally organized and have great attention to detail
  • Must be a strong team player with the ability to work independently with minimal supervision

Compensation: $14.00 - $16.00 per hour

At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

What Hand & Stone employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Hand & Stone

Sourced by ZipRecruiter

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 350 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Trevose, PA, US

Year founded

2004

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