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Massage Spa Receptionist Jobs (NOW HIRING)

Arch Amenities Group

Spa Reception

Johns Island, SC · On-site

$26/hr

Sasanqua Spa , our luxury spa, provides massage, skincare, and salon services exclusively to ... The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly ...

Career Site

Spa Reception

Johns Island, SC

$26/hr

Sasanqua Spa , our luxury spa, provides massage, skincare, and salon services exclusively to ... The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly ...

Arch Amenities Group

Spa Reception

Johns Island, SC · On-site

$26/hr

Sasanqua Spa , our luxury spa, provides massage, skincare, and salon services exclusively to ... Additionally, the Spa Front Desk Receptionist may need to process transactions, handle money, and ...

Arch Amenities Group

Spa Reception

SC · On-site

$18 - $26/hr

Sasanqua Spa , our luxury spa, provides massage, skincare, and salon services exclusively to ... The Spa Front Desk Receptionist is able to quickly develop strong relationships and trust, warmly ...

feg

Spa Massage Therapist (1 part-time)

Sonoma, CA

Work closely with spa receptionists, estheticians, and other massage therapists to coordinate services and promote spa offerings while supporting special events. * Assist in scheduling appointments ...

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Massage Spa Receptionist information

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How much do massage spa receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for massage spa receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Massage Spa Receptionist vs Massage Therapist?

AspectMassage Spa ReceptionistMassage Therapist
CredentialsNone required, customer service skillsLicensed, certification required
Work EnvironmentFront desk, customer service areaTreatment rooms, therapy areas
Employer & Industry UsageSpas, wellness centers, salonsSpas, wellness clinics, healthcare facilities
Primary RoleGreeting clients, scheduling, administrative tasksProviding massage therapy services

The main difference is that a Massage Spa Receptionist handles front desk duties and customer service, while a Massage Therapist provides hands-on massage treatments. Both roles are essential in a spa setting but require different skills and credentials.

What are some common challenges faced by a massage spa receptionist, and how can they be managed effectively?

Massage Spa Receptionists often juggle multiple tasks such as managing appointment schedules, handling walk-ins, and ensuring clear communication between clients and therapists. One common challenge is efficiently managing last-minute changes or cancellations, which requires strong organizational skills and adaptability. Additionally, maintaining a calm and welcoming demeanor during busy periods is essential for creating a positive client experience. Effective use of scheduling software and clear communication with both clients and staff can help address these challenges and keep the spa running smoothly.

What are the main responsibilities of a massage spa receptionist?

A massage spa receptionist is responsible for greeting clients, scheduling appointments, answering phone calls, and managing the spa's front desk operations. They handle payments, keep client records organized, and ensure a welcoming and professional atmosphere. Additionally, they may provide information about spa services, assist with retail product sales, and coordinate with massage therapists to maintain an efficient workflow.

What are the key skills and qualifications needed to thrive as a massage spa receptionist?

To thrive as a Massage Spa Receptionist, you need excellent organizational skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, POS systems, and basic office equipment is typically required. Strong communication, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for ensuring a smooth client experience, efficient spa operations, and positive first impressions that encourage repeat business.
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Massage Spa Receptionist jobs near you
Infographic showing various Massage Spa Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Licensed Massage Therapist

ACAC Charlottesville

Charlottesville, VA

Full-time

Re-posted 11 days ago

Job description

Description

Title: Massage Therapist

Department: Spa

Reports to: Spa Director

FLSA Status: Non-exempt


Summary:

The Massage Therapist is responsible for client satisfaction by providing competent and professional service and massage therapy at The Spa at acac.


Essential Functions and Responsibilities

  • Performs professional massage therapy ensuring acac's standards of excellence are upheld
  • Gathers complete and accurate information on new spa patrons
  • Keeps comprehensive and professional notes of services and treatments provided to members  
  • Restocks and dispenses supplies and products to members and guest
  • Consistently reviews and updates knowledge of Spa services, products and offerings
  • Ensures that treatment room and work space are clean and neat at all times, performing proper clean up and restocking at the end of each service
  • Follows all current sanitation standards for service implements
  • Ensures that assigned shifts are covered before taking leave
  • As needed or requested, assist the spa receptionist
  • Ensures ongoing familiarity with acac programs
  • During any down-time on shift, promote the acac spa and services throughout the club 
  • Training provided by acac; maintain current certification for the duration of your employment

Requirements

  • Prior massage therapy experience
  • Superior customer service skills
  • Excellent communication skills
  • Highly dependable and prompt
  • Willing to help both within and outside of the parameters of this position
  • Must to able to work the weekend shifts
  • Able to work varied shifts, including days, evenings, weekend and holidays
  • Current CPR, First Aid, and AED certification a plus
  • Must be able to stand, walk, sit, reach, and bend the duration of the shift
  • Must be able to lift and carry up to 20 pounds

Education and Experience:

  •  Must have a valid Virginia Massage Therapy License
  •  High School Diploma or GED preferred

Physical Requirements and Working Conditions:

  •  Must be able to stand, walk, sit, bend, and reach throughout a shift.
  •  Must be able to use hands and fingers.

Company Expectations:

  • Read, sign, and abide by the policies included in the Team Member Handbook
  • Park in team member designated areas
  • Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
  • Attend mandatory Personal Training meetings
  • Assist with Service Days, as assigned by Supervisor
  • Assist with club programs, special events, or activities, as assigned by Supervisor
  • Promptly respond to work-related correspondence
  • Exhibit a positive attitude at all times
  • Deliver outstanding service to members and guests, following acac's Five*Star principles



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