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Medical Reception Jobs (NOW HIRING)

$17 - $20.75/hr

Medical Receptionist performs insurance verification, check-in, check-out/cashier, appointment scheduling and medical records review/ update functions. Medical assistant performs patient ...

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Medical Reception information

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How much do medical reception jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for medical reception in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

How much does a medical receptionist make?

The average salary for a medical receptionist in Connecticut is approximately $35,000 to $40,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced receptionists with additional skills can earn higher wages. The role typically involves administrative tasks, patient communication, and familiarity with scheduling software.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

What are medical receptionists?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What is the highest pay as a medical receptionist?

The highest pay for a medical receptionist can reach around $45,000 to $50,000 annually, typically for those with extensive experience, advanced skills, or working in specialized healthcare settings. Salaries vary based on location, certifications, and the complexity of the medical practice.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent. Relevant skills include good communication, organization, and familiarity with medical office software; some employers may prefer candidates with certification in medical office administration. On-the-job training is common, and strong interpersonal skills are essential for interacting with patients and healthcare staff.

What are the key skills and qualifications needed to thrive as a Medical Receptionist, and why are they important?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What does medical reception do?

A medical receptionist manages patient appointments, answers phone calls, updates medical records, and handles administrative tasks in a healthcare setting. They often use scheduling software and must communicate effectively with patients and healthcare staff.

What are some common challenges faced by medical receptionists, and how can they be managed on the job?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.
More about Medical Reception jobs
What cities are hiring for Medical Reception jobs? Cities with the most Medical Reception job openings:
What states have the most Medical Reception jobs? States with the most job openings for Medical Reception jobs include:
Medical Reception Ambassador Part Time

Medical Reception Ambassador Part Time

American Family Care

Fuquay Varina, NC • On-site

$14 - $16/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Job Title: Medical Reception Ambassador
FLSA Status/Salary: Part-Time/Non-Exempt
Location: Fuquay-Varina, NC
We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic patients. The successful candidate will be friendly, efficient, and thorough regarding medical records and patient documentation. Good interpersonal communication, attention to detail, and experience with customer service are desired candidate assets
Here at AFC we know that a good team is everything, which is why we prioritize taking care of our staff with benefits including:
  • Time Off - Two full weeks of paid vacation time
  • Health and Wellness - Complete reimbursement for health insurance and gym membership
  • Bonus- Opportunity to earn up to $400 extra each month
  • Dress - Free AFC scrubs
  • Flexibility- Schedule that allows for multiple week days off
  • Competitive Compensation

Below is a summary of expected responsibilities for this position:
  • Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets,
  • Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards,
  • Register patients, update patient records, and verify insurance accurately and timely,
  • Follow company procedures related to workers' compensation and occupational medicine patients,
  • Determine, collect, and process patient payments and address collection and billing issues,
  • Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures,
  • Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests,
  • Other duties and responsibilities as assigned.

Education and Experience
  • High School graduate or equivalent,
  • Previous medical clerical experience preferred,
  • Basic computer knowledge, e.g., Microsoft Office,
  • Positive customer service skills, including the ability to de-escalate a heightened patient interaction

Desired Characteristics and Physical Demands
  • Office environment - ability to utilize electronic medical records systems is required,
  • Provide customer service in accordance to clinic mission,
  • Demonstrated ability to be courteous and respectful when interacting with patients and family members,
  • Position will typically require sitting and keyboarding for extended periods of time,
  • Occasional reaching and stooping for file,
  • High attention to detail and ability to focus are necessary,
  • Potential exposure to potentially infectious material and chemicals,
  • Moderate noise level.

AFC Fuquay-Varina is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote diversity in our organization through hiring, retention, training, and workplace culture.
Compensation: $14.00 - $16.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer

American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US