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Medical Reception Jobs (NOW HIRING)

Wheaton Eye Clinic LTD

Medical Reception

Bartlett, IL · On-site

$17 - $20/hr

Medical office experience preferred * Knowledge of Epic EMR highly preferred * Knowledge of medical terminology preferred Skills and Abilities : * Excellent verbal and written communication skills

Valley Neurology Group

$17 - $20.75/hr

Medical Receptionist performs insurance verification, check-in, check-out/cashier, appointment scheduling and medical records review/ update functions. Medical assistant performs patient ...

Palm Valley Medical Clinic

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Medical Receptionist Medical Assistant

Mcallen, TX · On-site

$13 - $17/hr

Perform reception duties including greeting and assisting patients * Maintain and update medical records accurately * Verify patient insurance information * Communicate effectively with patients ...

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Medical Reception information

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How much do medical reception jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medical reception in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.
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Medical Reception jobs near you
Infographic showing various Medical Reception job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Medical Reception

Wheaton Eye Clinic LTD

Bartlett, IL • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Greet patients, check them in upon arrival, and notify staff of patient arrival.

  • Register new patients and maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.

  • Check out patients after their visit, schedule follow-up appointments if necessary, and verify patient insurance and contact information.

Job description

About Wheaton Eye Clinic

Founded over 80 years ago, the Wheaton Eye Clinic is a nationally recognized multi-subspecialty ophthalmology practice that spans the western suburbs of Chicago and is the largest independent ophthalmology clinic in the Midwest. We pride ourselves on serving the community both as a caring eye care provider and as a reputable employer. Our offices are located in Wheaton, Naperville, Hinsdale, Saint Charles, Bartlett, and Plainfield and an ophthalmology-specific ambulatory surgery center at the main office in Wheaton. We currently have 34 ophthalmologists and 6 optometrists in every ophthalmic subspecialty are highly respected in the region and have superb relationships with referring colleagues and health systems.   Patients travel to Wheaton Eye Clinic from throughout Northern Illinois, as well as from across the United States. Our referring physicians locally, across the United States, and from many international countries, send their patients to Wheaton Eye Clinic because of its unwavering reputation for exceptional patient care. More than 170,000 patient visits occur each year.  Our mission at Wheaton Eye Clinic is to provide comprehensive eye care services of the highest quality and value. This dedication to excellence is founded on how we strive to surpass each patient’s expectations in the delivery of competent, timely, and compassionate eye care.  


Hours:  Monday - Friday 7:30am - 4:30pm 


The Support Services Representative will greet patients, register new patients in the computer system, and maintain patient accounts by obtaining, recording, and updating personal financial and insurance information. 

  • answer and assist all incoming telephone calls
  • provide timely and accurate information and quality customer service to incoming patient inquiries
  • schedule appointments using a computerized scheduling system
  • resolve patient issues and consistently meet or exceed patients’ service expectations
  • maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
  • check patients in when arriving for their appointments, notify all necessary staff of patient arrival
  • check patient out after office visit and schedule follow up appointment if necessary
  • verify patient insurance, demographic and contact information, make any necessary changes as needed

Education:

High School or Equivalent

Experience:

  • Minimum of 1 year customer service experience required
  • Medical office experience preferred
  • Knowledge of Epic EMR highly preferred
  • Knowledge of medical terminology preferred

Skills and Abilities:

  • Excellent verbal and written communication skills
  • Ability to handle difficult encounters
  • Proficient computer and data entry skills
  • Ability to work in a fast-paced environment
  • Ability to prioritize workflow
  • Organized
  • Good listener
  • Team oriented



Full Time Benefits:

Medical

Dental

Group Life and LTD

Paid Time Off

Paid Holidays

Clothing Allowance

Vision Care Benefits

Voluntary Benefit Offerings – Life, STD, Critical Illness, Accident

401k


EOE