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Medical Reception Jobs in Iowa (NOW HIRING)

GRIFOLS, S.A.

Donor Center Technician

Iowa City, IA · On-site

Medical Reception - Donor Center Technician - We train You are a fit for us if you have: * Superior customer service standards * A High School diploma or GED * Ability to work a flexible schedule

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Medical Reception information

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$10

$16

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How much do medical reception jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for medical reception in Iowa is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.08 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.

What are popular job titles related to Medical Reception jobs in Iowa?

For Medical Reception jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Medical Reception jobs in Iowa look for?

The top searched job categories for Medical Reception jobs in Iowa are:

What cities in Iowa are hiring for Medical Reception jobs?

Cities in Iowa with the most Medical Reception job openings:

Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Iowa as of August 2026, with employment types broken down into 61% Full Time, and 39% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $34,596 per year, or $16.6 per hour.

DENTAL FRONT DESK RECEPTION!!

Community Health Care, Inc.

Davenport, IA • On-site

$16.50 - $23/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 29 days ago

Job description

CHC is hiring Patient Service Professionals to check in patients as they arrive for their appointments.
This entry level role is crucial in providing quality patient experiences in our clinics. Come be a part of an organization that strives to make a difference in our community!
Wage range for this role is $16.50-$23/hr.
Patient Service Professional Duties are listed below:
  • *Registers patients in a timely manner while reviewing the chart for accurate demographic, privacy, UDS information and ensures all required forms are completed.
  • *Requests payment at point of service.
  • *Prints daily schedules for department and reviews charts for necessary paperwork, Medicaid eligibility, and patient intake needs.
  • * Makes appointments only when necessary to support nurses and providers.
  • *Assists patients in completing required forms.
  • *Answers incoming calls for the department.
  • *Collects all paperwork from patients and checks for completeness before giving to Medical Records to be scanned.
  • *Applies payment to the patient accounts according to procedure.
  • *Performs "end-of-day" procedures including printing reports and balancing the cash bag. Checks to see that all patients have been cared for and restocks supplies.

PSP Requirements:
--Strong customer service and data entry skills.
--Insurance experience, (Medicaid, Medicare, Private Insurances)
--Experience in a medical/reception office preferred.
Why You'll Love Working at CHC:
  • Monday-Friday schedule (8am-5pm) = work/life balance matters here
  • Affordable medical, dental, and vision insurance
  • Competitive compensation plus bonus opportunities
  • FREE prescriptions for employees and family members
  • Generous PTO + paid holidays + your birthday off
  • Employer-paid life and disability insurance
  • YMCA discount program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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