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Medical Reception Jobs in Iowa (NOW HIRING)

Steindler

Reception - Medical Clinic

North Liberty, IA · On-site

$17 - $22/hr

We are seeking a friendly, professional, and organized Receptionist to join our medical clinic team ... Monitor reception and waiting areas to ensure a positive patient experience. * Positive and team ...

Zeutenhorst Financial

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Reception

Sioux Center, IA · On-site

$18 - $24/hr

At Zeutenhorst Financial, the Receptionist and Client Engagement Specialist serves as a vital solo role focused on building trusted client relationships, managing front desk operations, and ...

Zeutenhorst Financial

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Reception

Sioux Center, IA · On-site

$18 - $24/hr

At Zeutenhorst Financial, the Receptionist and Client Engagement Specialist serves as a vital solo role focused on building trusted client relationships, managing front desk operations, and ...

Zeutenhorst Financial

Be Seen First

Reception

Sioux Center, IA · On-site

$18 - $24/hr

At Zeutenhorst Financial, the Receptionist and Client Engagement Specialist serves as a vital solo role focused on building trusted client relationships, managing front desk operations, and ...

Epiphany Dermatology

Medical Receptionist

Des Moines, IA · On-site

$16 - $19.50/hr

Medical Receptionist Opportunity A dedicated and customer-focused medical receptionist who thrives ... Keep things flowing by registering patients, managing wait times, and making the reception area ...

Epiphany Dermatology

Medical Receptionist

Pleasant Hill, IA · On-site

$16 - $19.25/hr

Keep things flowing by registering patients, managing wait times, and making the reception area ... Prior medical receptionist experience preferred. * Must be authorized to work in the United States ...

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All JobsMedical Reception JobsMedical Reception Jobs in Iowa

Medical Reception information

See Iowa salary details

$10

$16

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How much do medical reception jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for medical reception in Iowa is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

What qualifications do you need for a medical receptionist?

A medical receptionist typically needs a high school diploma or equivalent, strong communication and organizational skills, and proficiency in office software and medical billing systems. Some positions may require certification in medical office administration or CPR, depending on the employer's requirements.

What are medical receptionists?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What is the highest pay as a medical receptionist?

The highest salaries for medical receptionists can reach around $45,000 to $50,000 annually, often in specialized or high-demand healthcare settings. Factors such as experience, certifications, location, and the complexity of the medical practice influence top earnings in this role.

How can I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and knowledge of medical terminology can be beneficial.

What are the key skills and qualifications needed to thrive as a Medical Receptionist, and why are they important?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What does a medical receptionist do?

A medical receptionist manages patient appointments, greets visitors, handles phone calls, and maintains patient records. They often use scheduling software and require good communication skills to coordinate between patients and healthcare providers.

What are some common challenges faced by medical receptionists, and how can they be managed on the job?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.
What cities in Iowa are hiring for Medical Reception jobs? Cities in Iowa with the most Medical Reception job openings:
Medical Reception jobs near you
Reception - Medical Clinic

Reception - Medical Clinic

Steindler Orthopedic Clinic

North Liberty, IA

$15 - $18.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Receptionist Position At Steindler Orthopedic Clinic

At Steindler Orthopedic Clinic, we are dedicated to providing exceptional orthopedic care with compassion, professionalism, and teamwork at the center of everything we do. For more than 75 years, our physicians and staff have helped patients throughout Eastern Iowa improve mobility, reduce pain, and return to the activities they enjoy most. We foster a collaborative, patient-focused environment where employees are valued, supported, and encouraged to grow professionally while making a meaningful impact in the lives of our patients every day.

We are seeking a friendly, professional, and organized Receptionist to join our medical clinic team. This role serves as the first point of contact for patients and visitors and plays an important part in creating a welcoming and efficient patient experience. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Responsibilities
  • Greet and check in patients in a courteous and professional manner.
  • Answer incoming phone calls and direct calls appropriately.
  • Schedule, confirm, and update patient appointments.
  • Verify patient demographic and insurance information.
  • Collect copays and process payments accurately.
  • Maintain patient confidentiality in accordance with HIPAA guidelines.
  • Communicate effectively with providers, clinical staff, and patients.
  • Assist with patient forms, referrals, and general administrative tasks.
  • Monitor reception and waiting areas to ensure a positive patient experience.
  • Positive and team-oriented attitude.
  • Strong attention to detail and accuracy.
  • Ability to work independently and collaboratively.
  • Excellent customer service and interpersonal skills.
  • Ability to remain calm and professional in busy situations.
Qualifications
  • High school diploma or equivalent required.
  • Previous medical office or customer service experience preferred.
  • Knowledge of medical terminology and insurance processes is helpful.
  • Experience with electronic medical records (EMR/EHR) systems preferred.
  • Strong organizational, multitasking, and communication skills.
  • Proficient in Microsoft Office and standard office equipment.
  • Ability to maintain professionalism and confidentiality at all times.
Work Environment
  • Fast-paced medical clinic setting
  • Frequent interaction with patients, providers, and staff
  • Primarily sedentary work with occasional standing, walking, and lifting up to 20 pounds
Benefits

We offer a competitive compensation and benefits package that may include:

  • Health, dental, and vision insurance
  • PTO and Paid Holidays
  • 401(k) and 401(k) match

Compensation based on education, skills and experience.

Steindler Orthopedic Clinic is an equal opportunity employer.

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