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Medical Reception Jobs in Iowa (NOW HIRING)

EPIC Support Staff: 2 APPs, 2 nurses per provider, referral and triage nurses, reception, lab, social worker, referrals, dietician Days Per Month: 16 shifts per month (Candidates must be available at ...

Completes the tasks of reception, registration, charge reconciliation, appointment scheduling, telephone encounter management, processing of referrals and pre-determination of benefits, and medical ...

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Medical Reception information

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$10

$16

$21

How much do medical reception jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for medical reception in Iowa is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.08 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.

What cities in Iowa are hiring for Medical Reception jobs?

Cities in Iowa with the most Medical Reception job openings:

Infographic showing various Medical Reception job openings in Iowa as of August 2026, with employment types broken down into 61% Full Time, and 39% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $34,596 per year, or $16.6 per hour.

CMA/LPN/RN (Partial-PT) | Urgent Care | Carroll | 2026-133

McFarland Clinic

Carroll, IA • On-site

$16.25 - $21/hr

Part-time

Re-posted 21 days ago


McFarland Clinic rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

McFarland Clinic is currently accepting applications for CMA/LPN/RN for its Urgent Care clinic in Carroll office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include: Rooming patients, taking vitals and patient history, performing point of care testing, immunization and other injections, assisting in a fast paced clinical setting, and cross-train to assist with maintaining reception desk activities including but not limited to, greeting patients, scheduling appointments, answering the telephone and assisting with online booking.
Education
  • Graduate of accredited program for Medical Assistants
  • Graduate of accredited school of nursing

Certification/License
  • Certification from the American Association of Medical Assistants (AAMA) or certification as a Registered Medical Assistant (RMA) from American Medical Technologists (AMT), NAHP, NCCT, NHA
  • Possession of current State Licensed Practical Nurse license
  • Possession of current State Registered Nurse license.
  • Current Basic Life Support certification for Health Care Providers.

Days: Scheduled as needed. M-F and/or Sat-Sun
Hours: Rotating M-F 6:45 AM - 7:00 PM. Sat & Sun 8:45 AM - 5:00 PM.
Experience
  • Clinic experience preferred.

$2.50 per hour pay differential if you work Saturday and/or Sunday. If a holiday falls on a Saturday or a Sunday, please ask for details.
Pre-employment drug screen and criminal history background checks are a condition of hire.
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 80 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
McFarland Clinic is an Equal Opportunity Employer
McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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