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Medical Receptionist Jobs in Iowa (NOW HIRING)

Premise Health

Medical Office Receptionist

Pella, IA · On-site

$16.75 - $20.25/hr

As a Full Time Medical Office Receptionist , you'll provide care to client employees and their dependents in our Health Center located in Pella, IA . Schedule * Mon, Tue, Wed & Fri 8:00 am - 5:00 pm;

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Medical Receptionist information

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How much do medical receptionist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical receptionist in Iowa is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.08 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

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The top searched job categories for Medical Receptionist jobs in Iowa are:

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Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 86% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,596 per year, or $16.6 per hour.

Medical Receptionist - Primary Care Bloomfield

Trinity Health

Bloomfield, IA • On-site

$13.25 - $16/hr

Full-time

Medical

Re-posted 16 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our team. In this role, you'll serve as the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

What You'll Do:

  • Welcome patients and visitors with professionalism and compassion.
  • Check patients in and verify registration and insurance information.
  • Schedule, confirm, and reschedule appointments.
  • Answer phones, respond to inquiries, and route messages appropriately.
  • Collect payments and support accurate billing processes.
  • Assist with patient communications, paperwork, and MyChart support.
  • Maintain patient records and support day-to-day office operations.
  • Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

  • EDUCATION: High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school. Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
  • CREDENTIALS/LICENSURE: None
  • MINIMUM EXPERIENCE: 1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group?

  • Day-one benefits for eligible team members with no waiting period.
  • Opportunities for career growth and professional development.
  • Supportive, team-oriented workplace culture.
  • Meaningful work helping patients access the care they need.
  • A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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