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Medical Receptionist Jobs in Iowa (NOW HIRING)

McFarland Clinic

Receptionist (FT) | OB/GYN | Ames

Ames, IA · On-site

$16.25 - $19.50/hr

Completion of Medical Terminology class required within one year of employment. * Receptionist experience preferred but not required. Pre-employment drug screen and criminal history background checks ...

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Medical Receptionist information

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How much do medical receptionist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for medical receptionist in Iowa is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.08 per hour, depending on experience, location, and employer.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What all does a medical receptionist do?

A medical receptionist manages patient appointments, answers phone calls, verifies patient information, and maintains medical records. They also handle billing, insurance documentation, and coordinate communication between patients and healthcare providers, often using electronic health record (EHR) systems.

What do I need to become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and medical billing systems. Some employers may prefer previous experience in healthcare or customer service, and certification in medical office administration can be beneficial.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

How to pass a medical receptionist interview?

To pass a medical receptionist interview, demonstrate strong communication skills, familiarity with medical office procedures, and proficiency in scheduling and electronic health record systems. Prepare by reviewing common interview questions, highlighting your organizational abilities, and showcasing your ability to handle patient interactions professionally.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

More about Medical Receptionist jobs
What are the most commonly searched types of Medical Receptionist jobs in Iowa? The most popular types of Medical Receptionist jobs in Iowa are:
What are popular job titles related to Medical Receptionist jobs in Iowa? For Medical Receptionist jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Medical Receptionist jobs in Iowa look for? The top searched job categories for Medical Receptionist jobs in Iowa are:
What cities in Iowa are hiring for Medical Receptionist jobs? Cities in Iowa with the most Medical Receptionist job openings:
What are popular job titles related to Medical Receptionist jobs in IA? For Medical Receptionist jobs in IA, the most frequently searched job titles are:
Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Iowa as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Temporary. Highlights an 100% In-person job distribution, with an average salary of $34,596 per year, or $16.6 per hour.

Front Office Medical Receptionist

West Des Moines OBGYN Associates, PC

West Des Moines, IA • On-site

$14.25 - $18/hr

Full-time

Posted 20 days ago

Job description

Our Front Office Medical Receptionist is responsible for providing exceptional customer service to patients while performing a variety of duties to support the daily operations of our OB GYN medical office. This position serves as the first point of contact for patients and visitors and plays a vital role in ensuring a positive patient experience.DUTIES AND RESPONSIBILITIES Greet patients and visitors in a professional, friendly, and courteous mannerCheck patients in and out for appointmentsVerify and update patient demographics and insurance informationAssist with completing required forms and paperworkSchedule, reschedule and confirm patient appointmentsContact patients regarding appointment reminders, cancellations, or scheduling changesScan, fax, copy and file documents as neededMaintain accurate and confidential patient information in accordance with HIPAAVerify insurance eligibilityCollect copayments and outstanding balances Process patient payments Maintain patient confidentiality and privacy at all timesQualificationsHigh school diplomaPrevious medical receptionist or healthcare office experienceStrong verbal and written communication skillsProficiency with computers and office equipmentAbility to multitask in a fast-paced OB GYN medical officeSkills and AbilitiesExcellent customer serviceStrong organizational and time-management abilities Attention to details and accuracyAbility to maintain confidentialityProfessional appearance and demeanorAbility to work independently and as part of a team