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Medical Receptionist Jobs in Iowa (NOW HIRING)

Steindler

Reception - Medical Clinic

North Liberty, IA · On-site

$17 - $22/hr

We are seeking a friendly, professional, and organized Receptionist to join our medical clinic team. This role serves as the first point of contact for patients and visitors and plays an important ...

Pyramid Corporation

Receptionist

Slater, IA · On-site

$16 - $16.50/hr

Employee benefits include, but are not limited to, health insurance (medical, dental, vision ... Receptionist, customer service, administrative, front desk. * High School Diploma or GED required.

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Medical Receptionist information

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How much do medical receptionist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical receptionist in Iowa is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.08 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

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For Medical Receptionist jobs in Iowa, the most frequently searched job titles are:

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Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 86% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,596 per year, or $16.6 per hour.

Receptionist (FT) | Orthopedics | Ames | 2026-210

McFarland Clinic, P.C.

Ames, IA

$16/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

McFarland Clinic is currently accepting application for Receptionist for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.

Responsibilities include: maintaining reception desk activities, including greeting, scheduling, and instructing of patients and visitors in accordance with McFarland Clinic’s Core Values and Promise.

Education

  • High School Diploma, GED or HiSET.

Days:  Monday - Friday

Hours: 7:30 AM - 5:00 PM

Experience

  • Prefer one year work experience, preferably in a medical office setting.
  • Keyboard and computer experience.
  • Completion of Medical Terminology class required within one year of employment.
  • Receptionist experience preferred, but not required.

Starting pay: $16.00 

Pre-employment drug screen and criminal history background checks are a condition of hire.

Benefits

McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. 

McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.

McFarland Clinic is an Equal Opportunity Employer
McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.