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Therapy Receptionist Jobs in Iowa (NOW HIRING)

Avera Health

Therapy Aide

Rock Valley, IA · On-site

... receptionist or clerical assistant for the department. REQUIRED EDUCATION and/or EXPERIENCE: * High school diploma or general education degree (GED); or one to three months related experience and/or ...

ORA Orthopedics

Receptionist, ORA ASC

Bettendorf, IA · On-site

$14.25 - $18.50/hr

Receptionist Employment Type: Part Time Work Hours: Monday through Friday, 8:00 am - 4:30 pm, up to ... therapy, outpatient surgery, and more. For more information on our practice, visit our website at ...

Waverly Health Center

Patient Care Technician

Waverly, IA · On-site

$14.75 - $19.50/hr

Independently performs receptionist duties. * Utilizes professionalism and promotes satisfaction ... Demonstrates a caring consciousness through utilization patient centered programs/therapies to meet ...

Waverlyhealthcenter

Patient Care Technician

Waverly, IA · On-site

$14.75 - $19.50/hr

Independently performs receptionist duties. * Utilizes professionalism and promotes satisfaction ... Demonstrates a caring consciousness through utilization patient centered programs/therapies to meet ...

Waverly Health Center

Patient Care Technician

Waverly, IA · On-site

$14.75 - $19.50/hr

Independently performs receptionist duties. * Utilizes professionalism and promotes satisfaction ... Demonstrates a caring consciousness through utilization patient centered programs/therapies to meet ...

Trinityhealth

$40K - $49K/yr

As a Unit Secretary at MercyOne, you will perform clerical and receptionist duties under the ... therapies for patients; assembles admission and discharge charts and maintains patient medical ...

Trinity Health

$40K - $49K/yr

As a Unit Secretary at MercyOne, you will perform clerical and receptionist duties under the ... therapies for patients; assembles admission and discharge charts and maintains patient medical ...

Trinity Health

Unit Secretary/CNA - ED

Clinton, IA · On-site

$40K - $49K/yr

As a Unit Secretary performs clerical and receptionist duties under the direction and supervision ... therapies for patients, assembles admission and discharge charts and maintains patient medical ...

Trinityhealth

Unit Secretary/CNA - ED

Clinton, IA · On-site

$40K - $49K/yr

As a Unit Secretary performs clerical and receptionist duties under the direction and supervision ... therapies for patients, assembles admission and discharge charts and maintains patient medical ...

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All JobsTherapy Receptionist JobsTherapy Receptionist Jobs in Iowa

Therapy Receptionist information

See Iowa salary details

$9

$16

$23

How much do therapy receptionist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for therapy receptionist in Iowa is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a therapy receptionist?

Therapy receptionists are administrative professionals who manage the front desk and provide support in therapy clinics or practices. They are responsible for greeting clients, scheduling appointments, handling phone calls, managing patient records, and assisting therapists with administrative tasks. Their role ensures that the therapy office runs smoothly and clients have a positive experience from the moment they arrive. Effective therapy receptionists often have strong communication, organizational, and customer service skills.

How does a therapy receptionist typically collaborate with therapists and other staff to ensure smooth client appointments?

A Therapy Receptionist plays a crucial role in coordinating between clients, therapists, and administrative staff. They are responsible for scheduling appointments, managing client records, and communicating any changes or updates to both clients and therapists. This role often requires balancing multiple priorities, such as handling walk-in inquiries while ensuring confidentiality and accuracy in documentation. Close collaboration with therapists helps the receptionist anticipate client needs and adjust schedules for emergencies or cancellations, contributing to a seamless and supportive therapy environment.

What are the key skills and qualifications needed to thrive as a therapy receptionist, and why are they important?

To thrive as a Therapy Receptionist, you need strong organizational skills, attention to detail, and experience with scheduling or administrative tasks, often supported by a high school diploma or equivalent. Familiarity with appointment management software, electronic health records (EHRs), and basic office equipment is typically required. Excellent interpersonal communication, discretion, and a calm, patient demeanor are standout soft skills in this role. These skills ensure efficient front desk operations, protect patient confidentiality, and foster a welcoming environment crucial for client satisfaction and smooth clinic workflow.

What is the difference between Therapy Receptionist vs Therapy Administrative Assistant?

AspectTherapy ReceptionistTherapy Administrative Assistant
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma; additional administrative certifications optional
Work EnvironmentFront desk, patient check-in/out, phone handling in therapy clinicsOffice setting, handling scheduling, billing, and patient records
Job ResponsibilitiesGreeting patients, managing appointments, answering callsScheduling, billing, data entry, supporting therapists

The main difference is that Therapy Receptionists focus on front desk duties like greeting patients and managing appointments, while Therapy Administrative Assistants handle broader administrative tasks such as scheduling, billing, and record management. Both roles support therapy practices but differ in scope and responsibilities.

What are popular job titles related to Therapy Receptionist jobs in Iowa?

For Therapy Receptionist jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Therapy Receptionist jobs in Iowa look for?

The top searched job categories for Therapy Receptionist jobs in Iowa are:

Therapy Receptionist jobs near you
Infographic showing various Therapy Receptionist job openings in Iowa as of August 2026, with employment types broken down into 5% As Needed, 62% Full Time, 17% Part Time, and 16% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,806 per year, or $16.7 per hour.

Receptionist - Physical Therapy - Part Time

Trinity Health

Ankeny, IA • On-site

$14.75 - $19.50/hr

Part-time

Posted 7 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 891 rated healthcare providers

Job description

Employment Type:Part timeShift:Day ShiftDescription:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk responsibilities including maintaining patient flow;scheduling appointments;appropriately handling phone calls;validating insurance eligibility;entering demographics, insurance, and other pertinent information inthe Electronic Health Record and othervarious systems; anddetermining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Part Time

24 hours/week

Job Duties:

  • Knows, understands, incorporates, anddemonstratesthe Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

  • Performspatient check-in at the time of visit and completes allstepsnecessary to ensure the admitting process is efficient andin compliance withall clinic and regulatory policies.

  • Answer phone calls and direct them appropriately.

  • Schedule appointments according to office guidelines.

  • Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.

  • Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

  • High school diploma or equivalentrequired.

  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

  • Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.

  • Requires the ability to read, write and understand the English language, and communicate effectively withpatient, visitors,and colleagues while performing their job duties.

  • Mustmaintaina high degree of confidentiality when dealing with patient information.

  • Mustpossessa personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

VisitMercyOne Careersto learn more about the benefits, culture, and career development opportunities available to you atMercyOneHealth System'scircleofcare.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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