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Medical Reception Jobs in Massachusetts (NOW HIRING)

Swingers Boston

Reception

Boston, MA

$21/hr

Swingers -the crazy golf club is looking for Reception to join our team inBoston! We offer excellent benefits and compensation of $21.00 perhour . Thebenefits: * 2 weeks of paid time off forall team ...

Swingers Boston

Reception

Boston, MA · On-site

$21/hr

Swingers - the crazy golf club is looking for Reception to join our team in Boston! We offer excellent benefits and compensation of $21.00 per hour . The benefits:   * 2 weeks of paid time off for ...

F1 Arcade

Reception - Boston

Boston, MA · On-site

$19/hr

Reception Location: Boston Reporting to: Reception Manager Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see ...

F1 Arcade

Reception - Boston

Boston, MA · On-site

$17.25 - $22.50/hr

Reception Location: Boston Reporting to: Reception Manager Position Overview Creating Outstanding First Impressions As a Host/Hostess at F1 Arcade, you'll be the first friendly face our guests see ...

Checkwriters

Reception and Mail Room Team

Northampton, MA · On-site

$15.75 - $20.75/hr

We are looking for someone to join our dynamic reception and mail room team! This is a part-time in-office position at our Northampton, MA location. Checkwriters is a payroll and HR services company ...

Checkwriters

Reception and Mail Room Team

Northampton, MA · On-site

$15.75 - $20.75/hr

We are looking for someone to join our dynamic reception and mail room team! This is a part-time in-office position at our Northampton, MA location. Checkwriters is a payroll and HR services company ...

CheckWriters

Reception and Mail Room Team

Northampton, MA · On-site

$19 - $22/hr

We are looking for someone to join our dynamic reception and mail room team! This is a part-time in-office position at our Northampton, MA location. Checkwriters is a payroll and HR services company ...

Servier

Sr Manager, Reception and Operations

Boston, MA · On-site

$145K - $166K/yr

Oversee daily operations of corporate office in Seaport, including management of the reception team ... as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time ...

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Medical Reception information

See Massachusetts salary details

$12

$19

$25

How much do medical reception jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medical reception in Massachusetts is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.01 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.

What are popular job titles related to Medical Reception jobs in Massachusetts?

For Medical Reception jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Medical Reception jobs in Massachusetts look for?

The top searched job categories for Medical Reception jobs in Massachusetts are:

What cities in Massachusetts are hiring for Medical Reception jobs?

Cities in Massachusetts with the most Medical Reception job openings:

Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,226 per year, or $19.3 per hour.

Medical Receptionist - Bilingual Spanish or Portuguese Speaking

Health Imperatives Inc

New Bedford, MA • On-site

$29.10/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

Description

 ABOUT US: Health Imperatives (HI) is a multi-service organization dedicated to reducing health and wealth disparities while advancing meaningful opportunities and economic security for people south of Boston. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. The communities we serve, including Brockton, New Bedford, Plymouth, the South Shore, South Coast, Cape Cod, Martha's Vineyard, and Nantucket, have some of the highest poverty rates and largest wealth gaps in Massachusetts. For nearly 50 years, we have addressed the complex needs of people who are disadvantaged by poverty and discrimination and have fallen through the cracks of mainstream systems of care. HI is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA+ individuals, immigrants, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, people with substance use disorders, and youth and adults who are or have been incarcerated. We provide a wide array of trauma-informed health care, emergency services, and support.


POSITION:  Medical Receptionist, Bilingual Spanish or Portuguese speaking

PROGRAM:  New Bedford Sexual and Reproductive Health Services

HOURS: Full time Monday-Friday including evenings 

SALARY:  $29.10

LOCATION: New Bedford

BENEFITS: Medical, Dental, Vision, 403b Retirement Plan, Employee Assistance Program, etc.

DUTIES:  Under the supervision of Clinic Director, the Medical Receptionist will provide 

Patient-focused care and perform reception and front desk duties including:

  • Providing patients with a welcoming reception and phone experience 
  • Answering and triaging all incoming calls for the practice using multi-line telephone system
  • Scheduling patient appointments according to established protocol
  • Managing patient registration, insurance and eligibility including scanning insurance cards and consent forms and verifying information is complete and accurate
  • Entering accurate patient demographic, medical, and insurance information into the electronic health record and billing system
  • Checking voice mail regularly and returning calls
  • Checking in/out patients, collecting payments for services and issuing receipts
  • Preparing billing claims for submission
  • Ensuring required patient referrals are obtained prior to patient appointments
  • Scanning records and documents into electronic medical records 
  • Performing other administrative and clerical duties
  • Other duties as assigned 

Requirements

 REQUIRED QUALIFICATIONS:  High school diploma;  fluent in Spanish or Portuguese and English; prior experience providing medical office reception and support; demonstrate excellent customer service skills including a cheerful, professional demeanor, calm, diplomacy, and excellent phone and communication skills; demonstrate excellent computer and organizational skills.


PREFERRED QUALIFICATIONS: Medical reception certificate, experience preparing insurance billing claims for submission.


To Apply: Please visit www.healthimperatives.org/careers

Please indicate on your cover letter the position you are applying for. Please note that resumes submitted without a cover letter will not be considered.

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