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Medical Reception Jobs in Springfield, MA (NOW HIRING)

AUS Inc

Security Officer Reception Post

Hartford, CT · On-site

$18.75/hr

Security Officer Reception Post As a Security Officer Reception Post in Hartford, CT, you will ... Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and ...

New

GoHealth Urgent Care

Medical Assistant Float

Hartford, CT · On-site

$18 - $23.75/hr

Medical, Dental, Vision, 401k matching * Employee assistance and wellness programs including a ... Ensure reception is well maintained * Conduct courtesy call-backs for patient follow-up. * Perform ...

GoHealth Urgent Care

Medical Assistant Float

Windsor, CT · On-site

$17.75 - $23.50/hr

Medical, Dental, Vision, 401k matching * Employee assistance and wellness programs including a ... Ensure reception is well maintained * Conduct courtesy call-backs for patient follow-up. * Perform ...

Gohealthuc

Medical Assistant Float

Windsor, CT · On-site

$17.75 - $23.50/hr

Medical, Dental, Vision, 401k matching * Employeeassistanceand wellness programs including a strong ... Ensure reception is well maintained * Conduct courtesycall-backsfor patient follow-up. * Perform ...

Gohealthuc

Medical Assistant Float

Glastonbury, CT · On-site

$17.75 - $23.50/hr

Medical, Dental, Vision, 401k matching * Employeeassistanceand wellness programs including a strong ... Ensure reception is well maintained * Conduct courtesycall-backsfor patient follow-up. * Perform ...

Valley Health Systems

Secretary

Holyoke, MA

$17.86 - $21.56/hr

Previous experience in a medical/clinical front office or reception role. * Solid working knowledge of health insurance verification and billing practices. * Basic technical aptitude or willingness ...

Valley Health Systems

Secretary

Holyoke, MA · On-site

$17.86 - $21.56/hr

Previous experience in a medical/clinical front office or reception role. * Solid working knowledge of health insurance verification and billing practices. * Basic technical aptitude or willingness ...

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All JobsMedical Reception JobsMedical Reception Jobs in Springfield, MA

Medical Reception information

See Springfield, MA salary details

$10

$17

$22

How much do medical reception jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for medical reception in Springfield, MA is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.
What are popular job titles related to Medical Reception jobs in Springfield, MA? For Medical Reception jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Reception jobs in Springfield, MA look for? The top searched job categories for Medical Reception jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Reception jobs? Cities near Springfield, MA with the most Medical Reception job openings:
Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Springfield, MA as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,849 per year, or $17.2 per hour.

Front Desk Patient Registration - Occupational Health

Trinity Health

Hartford, CT • On-site

$15.25 - $19.50/hr

Full-time

Re-posted 13 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

570th of 887 rated healthcare providers

Job description

Employment Type:Full timeShift:Day ShiftDescription:Saint Francis Hospital is looking for an Occupational Health Assistant for front desk / reception and patient registration duties.
Entry level $18.50-$23.50 depending on experience

Position Purpose

Provides front desk medical office support services for the Medical and Administrative Directors. Performs a wide range of secretarial/administrative functions while supporting and assisting the staff of Occupational Health & Health Promotion. Independently drafts memos and general correspondence with little or no supervision. Maintains a broad familiarity with the scope of services, functions and procedures of the department. Assists the Site Manager with special projects and with the supervision of volunteers. Occasional coverage at another departmental site may be required. Medical reception duties as required by Site Manager

What you will do

  • Greet patients to department in a pleasant, professional and efficient manner and ensures that the wait time is comfortable

  • Answer phones and provide exceptional customer service

  • Prepare and maintain patient's records, obtains accurate insurance and registration information

  • Perform other special assignments as requested. Support staff with clerical tasks and participates in care team meetings

Minimum Qualifications

  • High School diploma or equivalent; College coursework preferred

  • 3 to 5 years medical office experience preferred

  • Familiarity with Medical Terminology, Coding experience preferred

  • Must be well organized, communicate clearly and maintain a calm and professional manner

Position Highlights and Benefits

  • Full-Time 40hr Mon-Fri, 8-4:30

  • Excellent benefits starting day 1!

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

Pay

Benefits

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Workplace

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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