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Medical Reception Jobs in Springfield, MA (NOW HIRING)

Ricoh USA, Inc.

Mailroom Specialist

Hartford, CT · On-site

$18 - $19.50/hr

Whether it is performing maintenance, troubleshooting, or providing reception services, you will be ... Choose from a broad selection of medical, dental, life, and disability insurance options.

New

Ricoh USA, Inc.

Mailroom Specialist

Bloomfield, CT · On-site

$18 - $21.50/hr

Provide occasional reception, hospitality, and general office support. * Assist with facility moves ... Choose from a broad selection of medical, dental, life, and disability insurance options.

Ricoh USA, Inc.

Mailroom Specialist

Hartford, CT · On-site

$18 - $19.50/hr

Whether it is performing maintenance, troubleshooting, or providing reception services, you will be ... Choose from a broad selection of medical, dental, life, and disability insurance options.

New

FAMILYCAREOFHARTFORD CORP

Medical Assistant

Hartford, CT · On-site

$20/wk

As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and ...

FAMILYCAREOFHARTFORD CORP

Medical Assistant

Hartford, CT · On-site

$20/wk

As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and ...

Baystate Health

Medical Assistant

Northampton, MA · On-site

$17.75 - $22.75/hr

Sign On Bonus eligible for Certified/Registered Medical Assistants! Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Practices, the ...

David J Domenichini MD

Medical Assistant

Bloomfield, CT · On-site

$18 - $25/hr

As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and ...

Baystate Health

Medical Assistant

Westfield, MA · On-site

$18.50 - $23.75/hr

Baystate Health, Medical Assistants perform an important role providing care to our patients. They take vital signs, perform patient intake and history, clinical orders, procedures, documentation and ...

FAMILYCAREOFHARTFORD CORP

Medical Assistant

Hartford, CT · On-site

$20/wk

As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and ...

Baystate Health

Medical Assistant

Westfield, MA · On-site

$18.50 - $23.75/hr

Baystate Health, Medical Assistants perform an important role providing care to our patients. They take vital signs, perform patient intake and history, clinical orders, procedures, documentation and ...

David J Domenichini MD

Medical Assistant

Bloomfield, CT · On-site

$18 - $25/hr

As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and ...

Private Hiring Company

Medical Assistant

Enfield, CT · On-site

$17 - $20/hr

We are seeking a Medical Assistant to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly. Responsibilities:

Baystate Health

Medical Assistant

Wilbraham, MA · On-site

$17.50 - $22.50/hr

Sign On Bonus eligible for Certified/Registered Medical Assistants! Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Practices, the ...

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All JobsMedical Reception JobsMedical Reception Jobs in Springfield, MA

Medical Reception information

See Springfield, MA salary details

$11

$17

$22

How much do medical reception jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medical reception in Springfield, MA is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.18 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.

What are popular job titles related to Medical Reception jobs in Springfield, MA?

For Medical Reception jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Medical Reception jobs in Springfield, MA look for?

The top searched job categories for Medical Reception jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Medical Reception jobs?

Cities near Springfield, MA with the most Medical Reception job openings:

Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Springfield, MA as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,704 per year, or $17.6 per hour.

Client Service Representative at Town and Country Veterinary Associates

Town and Country Veterinary Associates

Vernon, CT • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Practice
Town and Country Veterinary Associates is a well-established, full-service, small animal veterinary hospital providing affordable, comprehensive medical, surgical and dental care to Vernon, Manchester, South Windsor, Tolland and all surrounding communities.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications
  • Ability to work on weekends as required
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE

Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $20.00 - USD $25.00 /Hr.

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