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Medical Reception Jobs in Springfield, MA (NOW HIRING)

Gohealthuc

Medical Assistant - Sign On Bonus $3,500

Granby, CT · On-site

$18.25 - $23.25/hr

Medical, Dental, Vision, 401k matching * Employeeassistanceand wellness programs including a strong ... Ensure reception is well maintained * Conduct courtesycall-backsfor patient follow-up. * Perform ...

ConvenientMD

Medical Receptionist

Ludlow, MA

$17.25 - $21/hr

The Opportunity As a Medical Receptionist, you will be the first face a patient or visitor sees ... Keep the reception area organized and tidy, creating a welcoming environment for patients.

ConvenientMD

Medical Receptionist

Ludlow, MA · On-site

$17.25 - $21/hr

The Opportunity As a Medical Receptionist, you will be the first face a patient or visitor sees ... Keep the reception area organized and tidy, creating a welcoming environment for patients.

Valley Medical Group

Medical Assistant

Florence, MA · On-site

$18.62 - $26.52/hr

Valley Medical Group is looking for a Medical Assistant to join our Family Practice team and work in our Northampton Health Center. If you are looking for a dynamic environment, this is your ...

Valley Medical Group

Medical Assistant

Easthampton, MA · On-site

$18.62 - $26.52/hr

Valley Medical Group is looking for a Medical Assistant to join our Family Practice team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your ...

Valley Medical Group

Medical Assistant - ASPC

Amherst, MA · On-site

$18.62 - $26.52/hr

Valley Medical Group is looking for a Medical Assistant to join our Endoscopy team and work in our Ambulatory Surgery and Procedure Center located at our Amherst Medical Center. If you are looking ...

Valence

Receptionist

West Springfield, MA · On-site

$20/hr

Maintains safe and clean reception area by complying with procedures, rules, and guidelines ... Medical, Dental, Vision, Long term Disability, Employee Assistance Program, 401(K)-3% Match ...

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All JobsMedical Reception JobsMedical Reception Jobs in Springfield, MA

Medical Reception information

See Springfield, MA salary details

$10

$17

$22

How much do medical reception jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for medical reception in Springfield, MA is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.
What are popular job titles related to Medical Reception jobs in Springfield, MA? For Medical Reception jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Reception jobs in Springfield, MA look for? The top searched job categories for Medical Reception jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Reception jobs? Cities near Springfield, MA with the most Medical Reception job openings:
Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Springfield, MA as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,849 per year, or $17.2 per hour.

Medical Assistant - Sign On Bonus $3,500

GoHealth Urgent Care

Granby, CT • On-site

$18.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

GoHealth Urgent Care rating

6.6

Company rating: 6.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

571st of 887 rated healthcare providers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Hartford HealthCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area.
At Hartford HealthCare-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!
Market-leading benefits include:
  • Medical, Dental, Vision, 401k matching

  • Employee assistance and wellness programs including a strong focus on promoting mental health

  • Generous Paid time off

  • This position offers monthly incentive pay based on performance metrics

  • Growth opportunities

  • Sign on bonus up to $3,500 for external candidates

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.
Job Requirements
Education
  • High School Diploma required

  • Graduate of a Medical Assisting Program preferred

Work Experience
  • Medical Assistant experience preferred

  • Front Desk experience preferred

  • Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).

One of the following Certifications is Required:
Under one year of Medical Assistant experience requires one of the following Certifications at the time of hire:
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)

  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)

  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)

  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)

  • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

In lieu of an approved MA Certification, we will also accept one of the following
  • 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting, OR

  • 1+ years of working phlebotomist experience

Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
In lieu of an approved MA Certification, we will also accept one of the following at the time of hire:
  • Graduate of an Accredited School of Nursing or LPN or RN

  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)

  • CNA - Certified Nursing Assistant

  • Additionally, CPOE certification for order entry is required within two weeks of start date.

Essential Functions
  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.

  • Process co-pays and schedule patient appointments for assigned center.

  • Coordinate provider referrals to assigned Specialist.

  • Answer patient questions regarding their care and keep them informed of their status.

  • Inform technical staff of patient flow.

  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit

  • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.

  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.

  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.

  • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.

  • Responsible for maintenance of medical records and scanning charts to patient files.

  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence

  • Ensure reception is well maintained

  • Conduct courtesy call-backs for patient follow-up.

  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.

  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.

  • All other duties as assigned.

Additional Knowledge, Skills and Abilities Required
  • Basic Medical Assistant duties

  • Ability to type quickly, basic computer knowledge

  • Proficient in Microsoft Word and Excel

  • Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals

  • Exceptional written and verbal communication skills

  • Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
Set up email alerts as new job postings become available that meet your interest!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

What GoHealth Urgent Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GoHealth Urgent Care logo

About GoHealth Urgent Care

Sourced by ZipRecruiter

At GoHealth Urgent Care, we GO above and beyond for our patients, communities and team members to ensure effortless, personal and connected experiences. That's why we partner with the most innovative and integrated health systems and staff our centers with the most knowledgeable providers. GoHealth Urgent Care has partnered with Northwell Health, New York State's largest health care provider and private employer, to create a network of over 50 urgent care centers throughout the New York City metro area and Long Island. The partnership provides patients with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Atlanta, GA, US

Year founded

2014

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