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Medical Receptionist Office Assistant Jobs in Springfield, MA

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Maintain accurate patient records and manage electronic health information systems. * Assist with ... Handle administrative tasks such as filing, scanning, and managing office supplies. * Ensure ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Maintain accurate patient records and manage electronic health information systems. * Assist with ... Handle administrative tasks such as filing, scanning, and managing office supplies. * Ensure ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Maintain accurate patient records and manage electronic health information systems. * Assist with ... Handle administrative tasks such as filing, scanning, and managing office supplies. * Ensure ...

UnitedHealth Group

Medical Receptionist

South Windsor, CT · On-site

$16 - $29/hr

... Medical Receptionist to join our team. The position is full-time (40 hours/week) Monday - Friday 7 ... * Assist coworkers as needed to ensure smooth office operation and delivery of excellent service ...

UnitedHealth Group

Medical Receptionist

Enfield, CT

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in ... Beginner level of computer proficiency in Microsoft Office * Access to reliable transportation and ...

Trinity Health

Medical Receptionist

Hartford, CT · On-site

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business ... Experience within a medical office or billing department preferred. Knowledge of patient billing ...

Trinityhealth

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business ... Experience within a medical office or billing department preferred. Knowledge of patient billing ...

Trinityhealth

Medical Receptionist

Hartford, CT · On-site

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business ... Experience within a medical office or billing department preferred. Knowledge of patient billing ...

Trinity Health

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business ... Experience within a medical office or billing department preferred. Knowledge of patient billing ...

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All JobsMedical Receptionist Office JobsMedical Receptionist Office Assistant JobsMedical Receptionist Office Assistant Jobs in Springfield, MA

Medical Receptionist Office Assistant information

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How much do medical receptionist office assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for medical receptionist office assistant in Springfield, MA is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.42 per hour, depending on experience, location, and employer.

What is a medical receptionist office assistant?

Medical Receptionist Office Assistants are administrative professionals who work in healthcare settings such as clinics, hospitals, and private practices. They are responsible for greeting patients, scheduling appointments, answering phones, handling patient records, and performing other clerical tasks to ensure the office runs smoothly. Additionally, they may verify insurance information, process billing, and support medical staff with various administrative duties. Their role is essential in creating a welcoming environment and maintaining efficient operations within a medical office.

What are the key skills and qualifications needed to thrive as a medical receptionist office assistant?

To thrive as a Medical Receptionist Office Assistant, you need strong organizational skills, basic medical terminology knowledge, and proficiency in administrative tasks, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and office equipment is typically required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this position. These skills ensure efficient office operations, accurate patient information handling, and a welcoming environment for patients and staff.

What are the most common challenges faced by medical receptionist office assistants, and how can they be managed?

Medical Receptionist Office Assistants often encounter challenges such as managing high call volumes, handling sensitive patient information, and balancing multiple administrative tasks simultaneously. Staying organized and using effective time management strategies are key to managing these demands. It is also important to maintain a calm and professional demeanor when dealing with patients and to communicate clearly with medical staff to ensure smooth office operations. Familiarity with electronic health record (EHR) systems and ongoing training can further help in adapting to the fast-paced medical environment.

What is the difference between Medical Receptionist Office Assistant vs Medical Secretary?

AspectMedical Receptionist Office AssistantMedical Secretary
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often preferred
Work EnvironmentFront desk, patient check-in, schedulingOffice, managing correspondence, medical records
Employer & IndustryClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Common TasksGreeting patients, scheduling, insurance infoHandling calls, managing records, correspondence

While both roles support healthcare operations, Medical Receptionist Office Assistants primarily handle front desk duties and patient interactions, whereas Medical Secretaries focus on administrative tasks like managing records and correspondence. Both roles are essential in healthcare settings and often overlap in skills and work environment.

How to become a medical receptionist office assistant?

To become a medical receptionist office assistant, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software. Some employers may prefer previous experience in healthcare or customer service, and on-the-job training is common for specific medical procedures or electronic health record systems.

What are popular job titles related to Medical Receptionist Office Assistant jobs in Springfield, MA?

For Medical Receptionist Office Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Medical Receptionist Office Assistant jobs in Springfield, MA look for?

The top searched job categories for Medical Receptionist Office Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Medical Receptionist Office Assistant jobs?

Cities near Springfield, MA with the most Medical Receptionist Office Assistant job openings:

Medical Receptionist Office Assistant jobs near you

Medical Receptionist/Office Support

COLON & RECTAL SURGEONS

Bloomfield, CT • On-site

$22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid time off

About the Role:
Colon & Rectal Surgeons of Greater Hartford (CRSGH) is looking for a friendly, organized, and dependable team member to join our practice.
This is a flexible position with a primary focus on answering phones, scheduling patients, and managing reception-related tasks, along with front-desk responsibilities as needed. There may also be occasional opportunities to provide medical assistant coverage when needed for staff vacations, sick days, or other unexpected absences.
The majority of this position will be telephone and scheduling-based, so we are looking for someone who is comfortable communicating with patients, managing multiple requests, and shifting between responsibilities throughout the day. There may also be occasional opportunities or a need to provide coverage at our South Windsor office, so flexibility to work at either of our locations is a plus.
This is a great opportunity for someone who enjoys variety, works well as part of a team, and is willing to step in where needed to help keep the practice running smoothly.
The ideal candidate is someone who is flexible, organized, reliable, and friendly.
Schedule: Full-time, Monday–Friday, 8:30 AM–5:00 PM
Primary Location: Bloomfield, CT
Occasional Coverage: South Windsor, CT 
Responsibilities:
  • Greet and check in patients in a professional and compassionate manner
  • Schedule, confirm, and manage patient appointments
  • Answer and appropriately route incoming phone calls
  • manage scan/fax folders, route messages to providers and staff as needed
  • Verify patient insurance eligibility and collect co-pays at time of service
  • Maintain and update accurate patient records in EPIC
  • Coordinate referrals, authorizations, and communication with other healthcare providers
  • Ensure the front desk and waiting area remain organized and welcoming
  • Provide occasional medical assistant coverage during staff vacations, sick days, or other unexpected absences
  • Provide occasional coverage at our South Windsor office when needed
Requirements:
  • Prior experience as a medical receptionist, or in a healthcare front office setting required
  • Medical Assistant training is required to provide coverage for medical assistant staff when needed
  • Familiarity with EPIC 
  • Knowledge of medical insurance, co-pays, and prior authorization processes
  • Strong communication and interpersonal skills with a patient-centered approach
  • Ability to multitask and stay organized in a fast-paced clinical environment
  • Comfortable working in a busy telephone and scheduling environment 
  • Flexible and willing to assist with different responsibilities based on the needs of the practice 
  • High school diploma or equivalent required
  • Professional, reliable, and a strong team player
  • Must be able to demonstrate good judgment and reasoning for solving problems and have excellent customer service skills.    
About Us:
CRSGH is a long-standing private practice consisting of 6 surgeons, and 3 APPs, with office locations in Bloomfield and South Windsor, CT. Learn more at www.CRSGH.com. 
Benefits include PTO, multiple paid holidays, medical insurance, dental insurance, short term disability, life insurance, profit sharing, & 401K options.