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Medical Receptionist Jobs in Springfield, MA (NOW HIRING)

UnitedHealth Group

Medical Receptionist

Enfield, CT

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

New

UnitedHealth Group

Medical Receptionist

Enfield, CT

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

New

Trinityhealth

Medical Receptionist

Glastonbury, CT

$16.50 - $20/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Cardiology team located in Glastonbury, CT The Business Services Representative ...

Trinityhealth

Medical Receptionist

Hartford, CT · On-site

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team The Business Services Representative is responsible for ensuring patient ...

Trinity Health

Medical Receptionist

Glastonbury, CT · On-site

$16.50 - $20/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Cardiology team located in Glastonbury, CT The Business Services Representative ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

Trinity Health

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team. The Business Services Representative is responsible for ensuring patient ...

Trinityhealth

Medical Receptionist

Hartford, CT · On-site

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team. The Business Services Representative is responsible for ensuring patient ...

Trinity Health

Medical Receptionist

Hartford, CT · On-site

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team The Business Services Representative is responsible for ensuring patient ...

UnitedHealth Group

Medical Receptionist

Manchester, CT · On-site

$16.15 - $28.80/hr

ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. This position will support the care ...

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All JobsMedical Receptionist JobsMedical Receptionist Jobs in Springfield, MA

Medical Receptionist information

See Springfield, MA salary details

$11

$17

$23

How much do medical receptionist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for medical receptionist in Springfield, MA is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.18 per hour, depending on experience, location, and employer.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What all does a medical receptionist do?

A medical receptionist manages patient appointments, answers phone calls, verifies patient information, and maintains medical records. They also handle billing, insurance documentation, and coordinate communication between patients and healthcare providers, often using electronic health record (EHR) systems.

What do I need to become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and medical billing systems. Some employers may prefer previous experience in healthcare or customer service, and certification in medical office administration can be beneficial.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

How to pass a medical receptionist interview?

To pass a medical receptionist interview, demonstrate strong communication skills, familiarity with medical office procedures, and proficiency in scheduling and electronic health record systems. Prepare by reviewing common interview questions, highlighting your organizational abilities, and showcasing your ability to handle patient interactions professionally.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

More about Medical Receptionist jobs
What are the most commonly searched types of Medical Receptionist jobs in Springfield, MA? The most popular types of Medical Receptionist jobs in Springfield, MA are:
What are popular job titles related to Medical Receptionist jobs in Springfield, MA? For Medical Receptionist jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Receptionist jobs in Springfield, MA look for? The top searched job categories for Medical Receptionist jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Receptionist jobs? Cities near Springfield, MA with the most Medical Receptionist job openings:
Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 1% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,767 per year, or $17.7 per hour.

Medical Receptionist

Health md urgent care

West Springfield, MA • On-site

$17 - $22/hr

Full-time

Re-posted 4 days ago

Job description

We are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.
Responsibilities include:
  • Greeting and checking in patients in a friendly and professional manner
  • Verifying insurance eligibility and collecting co-payments
  • Scheduling appointments and managing patient flow
  • Answering multi-line phone systems and responding to inquiries
  • Entering and updating patient information accurately in the EMR system
  • Scanning, faxing, and managing medical documents
  • Coordinating with clinical staff to ensure smooth daily operations
  • Maintaining confidentiality in accordance with HIPAA guidelines

Qualifications:
  • Prior medical receptionist or healthcare front desk experience preferred
  • Knowledge of insurance verification and basic billing procedures
  • Strong communication and customer service skills
  • Ability to work in a high-volume environment
  • Proficiency with EMR systems and basic computer applications
  • Dependable, punctual, and team-oriented

We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.