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Medical Receptionist Jobs in Springfield, MA (NOW HIRING)

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

Trinity Health

Medical Receptionist

Springfield, MA · On-site

$16.50 - $20/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Cardiology team The Business Services Representative is responsible for ensuring ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

Trinity Health

Medical Receptionist

Hartford, CT · On-site

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team. The Business Services Representative is responsible for ensuring patient ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

Trinity Health

Medical Receptionist

Springfield, MA · On-site

$16 - $19.50/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Cardiology team The Business Services Representative is responsible for ensuring ...

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All JobsMedical Receptionist JobsMedical Receptionist Jobs in Springfield, MA

Medical Receptionist information

See Springfield, MA salary details

$11

$17

$22

How much do medical receptionist jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for medical receptionist in Springfield, MA is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.13 per hour, depending on experience, location, and employer.

What Are a Medical Receptionist Job Duties?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What's the easiest office job to get?

A medical receptionist is often considered an accessible office job because it typically requires basic administrative skills, good communication, and a high school diploma or equivalent. Prior experience or certification in medical office procedures can be helpful but is not always mandatory, and the work environment is usually structured and predictable.

What are the key skills and qualifications needed to thrive as a Medical Receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What do I need to become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in customer service or healthcare settings, and certification in medical office administration can be beneficial.

What are medical receptionists?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What is the highest pay as a medical receptionist?

The highest salaries for medical receptionists can reach around $45,000 to $50,000 annually, often in specialized or high-demand healthcare settings. Factors such as experience, certifications, location, and the complexity of the medical practice influence earning potential.

What are some common challenges faced by medical receptionists, and how can they be managed effectively?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

How much do receptionists make?

Medical receptionists in North Carolina typically earn an average hourly wage of around $14 to $16, with annual salaries ranging from approximately $29,000 to $33,000. Salaries can vary based on experience, certification, and the healthcare setting.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

More about Medical Receptionist jobs
What are the most commonly searched types of Medical Receptionist jobs in Springfield, MA? The most popular types of Medical Receptionist jobs in Springfield, MA are:
What are popular job titles related to Medical Receptionist jobs in Springfield, MA? For Medical Receptionist jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Receptionist jobs in Springfield, MA look for? The top searched job categories for Medical Receptionist jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Receptionist jobs? Cities near Springfield, MA with the most Medical Receptionist job openings:
Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Springfield, MA as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,609 per year, or $17.6 per hour.

Medical Receptionist

Health md urgent care

West Springfield, MA • On-site

$17 - $22/hr

Full-time

Re-posted 13 days ago

Job description

We are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.
Responsibilities include:
  • Greeting and checking in patients in a friendly and professional manner
  • Verifying insurance eligibility and collecting co-payments
  • Scheduling appointments and managing patient flow
  • Answering multi-line phone systems and responding to inquiries
  • Entering and updating patient information accurately in the EMR system
  • Scanning, faxing, and managing medical documents
  • Coordinating with clinical staff to ensure smooth daily operations
  • Maintaining confidentiality in accordance with HIPAA guidelines

Qualifications:
  • Prior medical receptionist or healthcare front desk experience preferred
  • Knowledge of insurance verification and basic billing procedures
  • Strong communication and customer service skills
  • Ability to work in a high-volume environment
  • Proficiency with EMR systems and basic computer applications
  • Dependable, punctual, and team-oriented

We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.