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Medical Receptionist Jobs in Springfield, MA (NOW HIRING)

Trinity Health

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team The Business Services Representative is responsible for ensuring patient ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

Trinity Health

Medical Receptionist

Glastonbury, CT · On-site

$16.50 - $20/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Cardiology team located in Glastonbury, CT The Business Services Representative ...

Trinityhealth

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team. The Business Services Representative is responsible for ensuring patient ...

ConvenientMD

Medical Receptionist

Hadley, MA

$16 - $19.25/hr

The Opportunity As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible ...

ConvenientMD

Medical Receptionist

Hadley, MA · On-site

$16 - $19.25/hr

The Opportunity As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible ...

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Medical Receptionist information

See Springfield, MA salary details

$11

$17

$22

How much do medical receptionist jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for medical receptionist in Springfield, MA is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.13 per hour, depending on experience, location, and employer.

What Are a Medical Receptionist Job Duties?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What's the easiest office job to get?

A medical receptionist is often considered an accessible office job because it typically requires basic administrative skills, good communication, and a high school diploma or equivalent. Prior experience or certification in medical office procedures can be helpful but is not always mandatory, and the work environment is usually structured and predictable.

What are the key skills and qualifications needed to thrive as a Medical Receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What do I need to become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in customer service or healthcare settings, and certification in medical office administration can be beneficial.

What are medical receptionists?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What is the highest pay as a medical receptionist?

The highest salaries for medical receptionists can reach around $45,000 to $50,000 annually, often in specialized or high-demand healthcare settings. Factors such as experience, certifications, location, and the complexity of the medical practice influence earning potential.

What are some common challenges faced by medical receptionists, and how can they be managed effectively?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

How much do receptionists make?

Medical receptionists in North Carolina typically earn an average hourly wage of around $14 to $16, with annual salaries ranging from approximately $29,000 to $33,000. Salaries can vary based on experience, certification, and the healthcare setting.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

More about Medical Receptionist jobs
What are the most commonly searched types of Medical Receptionist jobs in Springfield, MA? The most popular types of Medical Receptionist jobs in Springfield, MA are:
What are popular job titles related to Medical Receptionist jobs in Springfield, MA? For Medical Receptionist jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Receptionist jobs in Springfield, MA look for? The top searched job categories for Medical Receptionist jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Receptionist jobs? Cities near Springfield, MA with the most Medical Receptionist job openings:
Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in Springfield, MA as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,609 per year, or $17.6 per hour.
Medical Receptionist

Medical Receptionist

Trinity Health

Hartford, CT

$16.75 - $20.25/hr

Full-time

Posted 14 days ago

Trinity Health rating

6.5

Company rating: 6.5 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

607th of 886 rated healthcare providers

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What you will do:

  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
  • Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications:

  • High school diploma or equivalent
  • Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
  • Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

  • Day Shift. Hours may vary
  • Great benefits effective day 1!
  • Mission Driven Team environment
  • Career growth and advancement potential

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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