ZipRecruiter

Log In

1

Medical Insurance Call Center Jobs (NOW HIRING)

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

Call Center Representative Bilingual

OR · Remote

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

Call Center Representative Bilingual

Iowa, LA · Remote

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

Equiniti

$19/hr

Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ... Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.

next page

Showing results 1-20

All JobsMedical Insurance Call Center Jobs

Medical Insurance Call Center information

See salary details

$10

$18

$36

How much do medical insurance call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for medical insurance call center in the United States is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.79 per hour, depending on experience, location, and employer.

What does a healthcare call center agent do?

A healthcare call center agent handles inbound and outbound calls to assist patients with insurance inquiries, claims, coverage details, and appointment scheduling. They must have good communication skills, knowledge of insurance policies, and often use customer service software to document interactions and resolve issues efficiently.

What are typical daily responsibilities for someone working in a Medical Insurance Call Center?

Employees in a Medical Insurance Call Center spend most of their day answering inbound calls from policyholders, healthcare providers, or insurance agents regarding coverage, claims status, billing, and policy details. You may be responsible for verifying patient information, explaining benefits, assisting with claim submissions, and resolving issues or complaints. Additionally, accurate documentation of each interaction is important, as well as collaborating with other team members or departments when cases become complex. This role often requires balancing efficiency with empathy to provide the best service to callers. Being able to multitask and stay organized is key to managing a high call volume while maintaining quality assistance.

What is a Medical Insurance Call Center job?

A Medical Insurance Call Center job involves assisting customers with inquiries related to health insurance, such as coverage details, claims processing, billing issues, and policy benefits. Representatives answer calls, provide guidance on plan options, and help resolve concerns regarding medical insurance. Strong communication skills and knowledge of insurance policies are essential for this role.

What is the highest paying call center job?

In a medical insurance call center, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require experience, leadership skills, and knowledge of insurance processes, and may include additional benefits or bonuses.

What are the key skills and qualifications needed to thrive in the Medical Insurance Call Center position, and why are they important?

To thrive in a Medical Insurance Call Center role, you need strong customer service skills, attention to detail, and a good understanding of medical insurance processes and terminology, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and sometimes knowledge of healthcare claims processing tools is typically required. Excellent communication, problem-solving abilities, and patience are standout soft skills that help manage sensitive conversations. These qualifications are crucial for accurately assisting callers, handling complex insurance inquiries, and ensuring a positive customer experience in a high-volume environment.

What jobs pay 2000 a day?

In a Medical Insurance Call Center, typical roles do not pay $2,000 per day; such high daily earnings are usually associated with specialized professions like medical consultants, high-level executives, or freelance specialists with significant experience and certifications. Most call center jobs offer hourly wages or salaries that do not reach this level without additional bonuses or commissions. High earnings in this field generally require advanced skills, management positions, or supplementary income sources.

What is the highest paying insurance agent job?

In the insurance industry, senior or specialized insurance agents, such as those selling high-net-worth or commercial insurance, tend to earn the highest salaries, often supplemented by commissions and bonuses. Experience, certifications, and a strong client network can significantly increase earning potential for insurance agents in call center roles or field positions.
More about Medical Insurance Call Center jobs
What cities are hiring for Medical Insurance Call Center jobs? Cities with the most Medical Insurance Call Center job openings:
What are the most commonly searched types of Medical Insurance Call Center jobs? The most popular types of Medical Insurance Call Center jobs are:
What states have the most Medical Insurance Call Center jobs? States with the most job openings for Medical Insurance Call Center jobs include:
What job categories do people searching Medical Insurance Call Center jobs look for? The top searched job categories for Medical Insurance Call Center jobs are:
Medical Insurance Call Center jobs near you
Infographic showing various Medical Insurance Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,435 per year, or $18.5 per hour.
Call Center Representative

Call Center Representative

Virginia Mason Medical Center

Edmonds, WA • On-site, Remote

$25.25 - $35.67/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description


Job Summary and Responsibilities

This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours.

Please Note: One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs.

As our Patient Services Representative, you will help our patients and their families by providing essential operational support and scheduling services, so they can easily access the care they need with a seamless and positive experience.

Every day you will represent VMMC during initial phone contact, answering incoming requests and assisting patients based on their individual needs. You will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. You will also communicate efficiently and effectively, both written and verbally, with the clinical care team on behalf of the patient.

To be successful in this role, you must demonstrate a high level of customer service consistent with VMMC's mission, goals, and service standards, and possess exceptional communication and organizational skills.

"We deliver inspired people to do meaningful work."

Job Requirements

  • 6 months of office and/or call center, customer service or healthcare experience

  • Familiarity with medical terminology and proficient in Microsoft Office products

  • Previous call center or health care or customer service experience preferred

  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail

  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software

  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions

  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature

  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)

  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)

  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

We are an equal opportunity/affirmative action employer.

Where You'll Work

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state  CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. 

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include:

  • Health/dental/vision
  • FSA and HSA spending accounts
  • 2 retirement plans
  • Paid vacation and sick time
  • Adoption assistance
  • Wellness program

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.  


Pay Range
$25.25 - $35.67/ hour

Apply