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Medical Front Office Assistant

Fort Pierce, FL · On-site

$20 - $22/hr

Medical front office assistants are often the first point of contact for patients. They greet ... Strong interpersonal, time management, and organizational skills * Understanding of law and ethics ...

Gold Pediatrics Llc

Medical Front Office

Rockville, MD · On-site

$21 - $23/hr

As a Medical Front Office, you will be responsible for greeting patients who come in the door, checking them in, providing translation to the families and/or provider, and pulling relevant patient ...

Gold Pediatrics Llc

Medical Front Office

Rockville, MD · On-site

$21 - $23/hr

As a Medical Front Office, you will be responsible for greeting patients who come in the door, checking them in, providing translation to the families and/or provider, and pulling relevant patient ...

Nextcare, Inc.

Medical Front Office

Cheyenne, WY · On-site

$14.75 - $18.50/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Fredericksburg, VA · On-site

$15.50 - $19.50/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Wichita, KS · On-site

$14.25 - $17.75/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Arvada, CO · On-site

$16 - $20/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Gold Pediatrics Llc

Medical Front Office

Rockville, MD · On-site

$21 - $23/hr

As a Medical Front Office, you will be responsible for greeting patients who come in the door, checking them in, providing translation to the families and/or provider, and pulling relevant patient ...

Nextcare, Inc.

Medical Front Office

Golden, CO · On-site

$16 - $20.25/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Lawrence, KS · On-site

$14.25 - $17.75/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Fredericksburg, VA · On-site

$15.50 - $19.50/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Dallas, TX · On-site

$14.25 - $17.75/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Liberty, MO · On-site

$14.75 - $18.50/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Flagstaff, AZ · On-site

$14 - $17.75/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Leavenworth, KS · On-site

$14.75 - $18.75/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

Nextcare, Inc.

Medical Front Office

Golden, CO · On-site

$16 - $20.25/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in ... Manages patient appointments scheduled via the NextCare website * Notifies back office immediately ...

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Medical Front Office Manager information

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How much do medical front office manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical front office manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What does a medical front office manager do?

A Medical Front Office Manager oversees the administrative operations of a medical practice, clinic, or healthcare facility's front office. Their responsibilities include managing patient scheduling, supervising front desk staff, handling patient records, ensuring compliance with healthcare regulations, and providing excellent customer service. They often coordinate communication between patients, medical staff, and insurance providers, making sure the front office runs efficiently and supports quality patient care.

What are the key skills and qualifications needed to thrive as a medical front office manager, and why are they important?

To thrive as a Medical Front Office Manager, you need expertise in healthcare administration, scheduling, billing, and insurance processing, typically supported by experience in medical office settings and sometimes an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, medical billing software, and practice management tools is crucial. Exceptional organizational skills, customer service orientation, and the ability to lead and resolve conflicts help you excel in this role. These skills ensure efficient office operations, positive patient experiences, and compliance with healthcare regulations.

What are some common challenges faced by medical front office managers and how can they be addressed?

Medical Front Office Managers often encounter challenges such as balancing patient satisfaction with administrative efficiency, managing high patient volumes, and coordinating communication between clinical and administrative staff. Addressing these challenges requires strong organizational skills, the ability to delegate tasks effectively, and proficiency in using healthcare management software. Successful managers also foster a collaborative environment by setting clear expectations, providing regular training, and ensuring open lines of communication among team members.

What is the difference between Medical Front Office Manager vs Medical Receptionist?

AspectMedical Front Office ManagerMedical Receptionist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma or equivalent
Work EnvironmentSupervises front desk staff, manages administrative tasks, oversees patient flowGreets patients, schedules appointments, handles check-in/check-out
Employer & Industry UsageUsed in clinics, hospitals, healthcare practices for administrative leadershipCommonly found in medical offices, clinics, outpatient facilities
Search & Comparison IntentPeople looking for managerial or supervisory roles in healthcare adminIndividuals seeking entry-level or administrative support roles

The Medical Front Office Manager oversees the administrative team, manages patient flow, and handles operational tasks, while the Medical Receptionist primarily greets patients, schedules appointments, and manages front desk duties. The manager role involves more leadership and oversight, whereas the receptionist role focuses on direct patient interaction and administrative support.

How much do medical front office managers make in the US?

Medical front office managers in the US typically earn an average annual salary of around $40,000 to $55,000, depending on experience, location, and the size of the healthcare facility. They often require strong organizational and communication skills, and familiarity with electronic health records (EHR) systems is common.
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Medical Front Office Manager jobs near you
Infographic showing various Medical Front Office Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Medical Front Office Manager

Potomac Pediatrics PC

Rockville, MD • On-site

Full-time

Re-posted 18 days ago

Job description

Position Summary

The Medical Front Office Manager is responsible for overseeing the daily operations of the front office to ensure an exceptional patient experience while maintaining efficient, accurate, and compliant administrative processes. This position provides leadership to front desk staff, manages scheduling and registration workflows, monitors key performance metrics, and serves as the primary liaison between patients, providers, and administrative departments. The ideal candidate is an organized, service-oriented leader with strong communication skills and experience in healthcare operations.

Essential ResponsibilitiesLeadership & Team Management
  • Supervise, coach, and develop front office staff.
  • Conduct onboarding and training for new team members.
  • Monitor employee performance and provide ongoing feedback and coaching.
  • Assist with scheduling, timekeeping, and coverage to ensure appropriate staffing levels.
  • Foster a positive, professional, and patient-centered work environment.
  • Lead regular team meetings and communicate organizational updates.
Patient Experience
  • Promote exceptional customer service and ensure patients are greeted professionally and efficiently.
  • Resolve patient concerns, complaints, and service issues in a timely and compassionate manner.
  • Monitor patient satisfaction and identify opportunities for service improvement.
  • Ensure patient confidentiality and HIPAA compliance at all times.
Front Office Operations
  • Oversee patient registration, demographic verification, insurance verification, appointment scheduling, and check-in/check-out processes.
  • Ensure accurate collection of copays, balances, and required documentation.
  • Monitor daily schedules to maximize provider efficiency while minimizing patient wait times.
  • Develop and maintain front office workflows and standard operating procedures.
  • Ensure appropriate handling of incoming phone calls, portal messages, referrals, and correspondence.
Revenue Cycle Support
  • Ensure front office compliance with insurance eligibility verification and authorization requirements.
  • Monitor registration accuracy to reduce claim denials.
  • Assist with implementation of financial policies including copay/deductible collection and patient balances.
  • Collaborate with the billing department to resolve front-end registration or insurance issues.
Quality & Compliance
  • Maintain compliance with HIPAA, OSHA, and practice policies.
  • Ensure all required patient forms and documentation are completed accurately.
  • Monitor adherence to front office policies and workflows.
  • Participate in quality improvement initiatives and operational projects.
Administrative Responsibilities
  • Prepare reports and monitor front office productivity metrics.
  • Manage office supplies and front office equipment.
  • Coordinate communication between providers, clinical staff, billing, and administration.
  • Assist leadership with special projects and operational initiatives.
Work Environment

This position is performed in a busy outpatient pediatric medical practice. The Front Office Manager interacts regularly with patients, providers, clinical staff, and administrative personnel and must maintain a calm, professional demeanor in a fast-paced environment.

Performance Expectations

Success in this role is measured by:

  • Efficient patient flow and reduced wait times.
  • Accurate registration and insurance verification.
  • Achievement of front office productivity goals.
  • Strong employee engagement and retention.
  • Compliance with practice policies and regulatory requirements.
  • Effective collaboration across departments to support outstanding customer service.
THIS IS NOT A REMOTE OR HYBRID POSITION. 

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