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Caritas Medical Center

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Medical Front Office Coordinator

Stockbridge, GA · On-site

$17 - $20/hr

Medical Front Office Coordinator - Internal Medicine Clinic & Dialysis Clinic Medical Front Office Coordinator Location: Stockbridge, GA Employment Type: Full-Time Practice: Internal Medicine ...

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Front Office Coordinator

Orlando, FL · On-site

$15.50 - $20/hr

Previous experience with medical software preferred * Team player attitude and energetic with a focus on excellent customer service * Available and flexible with your hours * Close attention to ...

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How much do medical front office coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical front office coordinator in the United States is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.51 per hour, depending on experience, location, and employer.

What does a medical front office coordinator do?

A Medical Front Office Coordinator is responsible for managing the administrative operations of a healthcare facility’s front desk. They greet patients, schedule appointments, verify insurance, maintain patient records, and handle phone calls. Additionally, they ensure that patient information is accurate and confidential, and often act as a liaison between patients and medical staff. Their role is crucial for maintaining an organized and welcoming environment in medical offices.

What are the key skills and qualifications needed to thrive as a medical front office coordinator, and why are they important?

To thrive as a Medical Front Office Coordinator, you need strong organizational skills, attention to detail, and experience with healthcare administration, often supported by a high school diploma or associate degree. Familiarity with medical scheduling software, electronic health records (EHR) systems, and billing/coding practices is typically required. Excellent communication, customer service orientation, and multitasking abilities distinguish top performers in this role. These skills ensure efficient patient flow, accurate record-keeping, and a positive experience for both patients and healthcare providers.

What are some common challenges faced by medical front office coordinators, and how can they be effectively managed?

Medical Front Office Coordinators often face challenges such as managing a high volume of patient inquiries, balancing administrative tasks with patient interactions, and ensuring accurate scheduling and billing. Effective time management, strong communication skills, and proficiency with electronic health record (EHR) systems are key to overcoming these challenges. Many coordinators find it helpful to establish clear processes for handling patient flow and to collaborate closely with medical staff to ensure a smooth, efficient front office operation.

What is the difference between Medical Front Office Coordinator vs Medical Receptionist?

AspectMedical Front Office CoordinatorMedical Receptionist
CredentialsHigh school diploma; certification preferredHigh school diploma or equivalent
ResponsibilitiesScheduling, patient check-in, insurance verification, administrative tasksGreeting patients, answering phones, basic administrative duties
Work EnvironmentClinics, hospitals, healthcare officesSimilar healthcare settings
Employer UsageUsed interchangeably in many healthcare facilitiesCommonly used term for front desk staff

The Medical Front Office Coordinator and Medical Receptionist roles often overlap in healthcare settings, focusing on patient check-in, scheduling, and administrative support. The Coordinator may have additional responsibilities like insurance verification and coordinating office operations, while the Receptionist primarily handles front desk duties. Both roles are essential for smooth clinic operations and are frequently searched together by job seekers in healthcare environments.

What cities are hiring for Medical Front Office Coordinator jobs?

Cities with the most Medical Front Office Coordinator job openings:

What are the most commonly searched types of Medical Front Office jobs?

The most popular types of Medical Front Office jobs are:

What states have the most Medical Front Office Coordinator jobs?

States with the most job openings for Medical Front Office Coordinator jobs include:

Medical Front Office Coordinator jobs near you
Infographic showing various Medical Front Office Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,057 per year, or $17.3 per hour.

Medical Front Office Coordinator

Caritas Medical Center

Stockbridge, GA • On-site

$17 - $20/hr

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Medical Front Office Coordinator – Internal Medicine Clinic & Dialysis Clinic



Medical Front Office Coordinator

Location: Stockbridge, GA
Employment Type: Full-Time
Practice: Internal Medicine & Dialysis Clinic


Position Overview

We are seeking a professional, organized, and patient-focused Medical Front Office Coordinator to join our Internal Medicine and Dialysis Clinic in Stockbridge, Georgia.

The ideal candidate must have previous medical front office experience and hands-on experience using an EMR/EHR system. Experience working in a dialysis, nephrology, internal medicine, or other specialty medical setting is strongly preferred.

This position requires someone who is comfortable working in a busy clinical environment and can efficiently manage patient scheduling, insurance verification, referrals, check-in/check-out, and front-office operations while providing compassionate service to patients.

Key Responsibilities

  • Greet dialysis and medical patients in a friendly, professional, and welcoming manner.
  • Check patients in and out efficiently and accurately.
  • Verify patient demographics, insurance coverage, and eligibility.
  • Collect copays, deductibles, balances, and other patient payments.
  • Schedule, reschedule, and confirm patient appointments.
  • Answer and manage incoming phone calls and patient inquiries.
  • Coordinate referrals, authorizations, and diagnostic appointments.
  • Obtain and update patient information and insurance documentation.
  • Maintain accurate patient records in the EMR/EHR system.
  • Assist with obtaining medical records from outside providers and dialysis facilities.
  • Communicate with insurance companies, pharmacies, laboratories, dialysis facilities, and other healthcare organizations as needed.
  • Monitor referral and authorization status and follow up when necessary.
  • Assist patients with questions regarding appointments, referrals, insurance, and billing.
  • Coordinate front-office activities to support smooth patient flow.
  • Maintain a clean, organized, and professional front-desk environment.
  • Follow HIPAA privacy and confidentiality requirements.
  • Work closely with clinical, dialysis, and billing staff.
  • Assist with other administrative duties as needed.

Required Qualifications

  • Previous medical front office experience required.
  • Hands-on EMR/EHR experience required.
  • Experience working in a medical clinic required.
  • Strong knowledge of patient scheduling and check-in/check-out procedures.
  • Experience with insurance verification and eligibility.
  • Experience collecting copays and patient balances.
  • Experience with referrals and prior authorizations.
  • Strong computer and data-entry skills.
  • Excellent verbal and written communication skills.
  • Professional telephone etiquette.
  • Strong organizational skills and attention to detail.
  • Ability to multitask in a busy clinical environment.
  • Ability to maintain patient confidentiality and follow HIPAA requirements.
  • Dependable, punctual, and professional demeanor.

Preferred Experience

  • Dialysis clinic experience strongly preferred.
  • Experience in Internal Medicine or Nephrology preferred.
  • Experience with Medicare, Medicaid, Medicare Advantage, and commercial insurance plans.
  • Experience obtaining prior authorizations.
  • Knowledge of medical terminology.
  • Experience coordinating referrals and specialty appointments.
  • Experience working with patients with chronic medical conditions.
  • Bilingual skills are a plus.

Ideal Candidate

The successful candidate will be compassionate, dependable, detail-oriented, and comfortable working with dialysis and medically complex patients.

We are looking for someone who can take initiative, communicate effectively with patients and healthcare professionals, and work closely with the clinical and dialysis teams to provide an efficient and positive patient experience.

Compensation & Benefits

Competitive compensation based on experience and qualifications.

Benefits may include paid time off, health insurance, and other benefits based on eligibility.

How to Apply

Please submit your resume highlighting your medical front office experience, EMR experience, dialysis or nephrology experience, insurance verification, scheduling, and referral coordination experience.