... Associate to join our Marketing team located in Newport News, VA. Tidewater Physicians ... Regional Operations Managers, and Administration staff to ensure the patient experience is ...
... Associate to join our Marketing team located in Newport News, VA. Tidewater Physicians ... Regional Operations Managers, and Administration staff to ensure the patient experience is ...
Senior Associate - Card Direct Marketing (Hybrid) Capital One, a Fortune Magazine "100 Best ... Marketing & Analysis (P&L owners), Creative, Operations/Production, Legal etc. * Collaborate with ...
Senior Associate - Card Direct Marketing (Hybrid) Capital One, a Fortune Magazine "100 Best ... Marketing & Analysis (P&L owners), Creative, Operations/Production, Legal etc. * Collaborate with ...
Senior Associate - Card Direct Marketing (Hybrid) Capital One, a Fortune Magazine "100 Best ... Marketing & Analysis (P&L owners), Creative, Operations/Production, Legal etc. * Collaborate with ...
Senior Associate - Card Direct Marketing (Hybrid) Capital One, a Fortune Magazine "100 Best ... Marketing & Analysis (P&L owners), Creative, Operations/Production, Legal etc. * Collaborate with ...
Senior Associate - Card Direct Marketing (Hybrid) Capital One, a Fortune Magazine "100 Best ... Marketing & Analysis (P&L owners), Creative, Operations/Production, Legal etc. * Collaborate with ...
Senior Associate - Card Direct Marketing (Hybrid) Capital One, a Fortune Magazine "100 Best ... Marketing & Analysis (P&L owners), Creative, Operations/Production, Legal etc. * Collaborate with ...
Senior Associate, Prospect Marketing - Card Partnerships (Hybrid) We're looking for an experienced ... research, operations, legal and client/partner. The Ideal Candidate: * Demonstrates strong ...
Senior Associate, Prospect Marketing - Card Partnerships (Hybrid) We're looking for an experienced ... research, operations, legal and client/partner. The Ideal Candidate: * Demonstrates strong ...
Senior Associate, Prospect Marketing - Card Partnerships (Hybrid) We're looking for an experienced ... research, operations, legal and client/partner. The Ideal Candidate: * Demonstrates strong ...
Senior Associate, Prospect Marketing - Card Partnerships (Hybrid) We're looking for an experienced ... research, operations, legal and client/partner. The Ideal Candidate: * Demonstrates strong ...
Marketing Manager
Woodford, VA · On-site
We care deeply for our guests, associates, and communities--treating people like family and ... Broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are ...
Marketing Manager
Woodford, VA · On-site
We care deeply for our guests, associates, and communities--treating people like family and ... Broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are ...
Senior Associate, Talent Brand Strategist - Talent Marketing The Talent Marketing team helps inform ... Support day-to-day team operations by triaging incoming requests, gathering project requirements ...
Senior Associate, Talent Brand Strategist - Talent Marketing The Talent Marketing team helps inform ... Support day-to-day team operations by triaging incoming requests, gathering project requirements ...
Senior Associate, Talent Brand Strategist - Talent Marketing The Talent Marketing team helps inform ... Support day-to-day team operations by triaging incoming requests, gathering project requirements ...
Senior Associate, Talent Brand Strategist - Talent Marketing The Talent Marketing team helps inform ... Support day-to-day team operations by triaging incoming requests, gathering project requirements ...
Marketing Manager
Woodford, VA · On-site
$55K - $75K/yr
This means caring deeply for our guests, associates, and communities-treating people like family ... Broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are ...
Marketing Manager
Woodford, VA · On-site
$55K - $75K/yr
This means caring deeply for our guests, associates, and communities-treating people like family ... Broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are ...
Associate Director of Integrated Content Marketing Cooley is seeking an Associate Director of ... operational efficiency across the content life cycle * Collaborate across the Marketing and ...
Associate Director of Integrated Content Marketing Cooley is seeking an Associate Director of ... operational efficiency across the content life cycle * Collaborate across the Marketing and ...
Associate Director of Integrated Content Marketing Cooley is seeking an Associate Director of ... operational efficiency across the content life cycle * Collaborate across the Marketing and ...
Associate Director of Integrated Content Marketing Cooley is seeking an Associate Director of ... operational efficiency across the content life cycle * Collaborate across the Marketing and ...
Senior Associate, Brand Tech, Governance and Content Management As a Senior Associate, Brand Tech, ... At least 3 years of experience in marketing operations or content management * At least 2 years of ...
Senior Associate, Brand Tech, Governance and Content Management As a Senior Associate, Brand Tech, ... At least 3 years of experience in marketing operations or content management * At least 2 years of ...
Senior Associate, Brand Tech, Governance and Content Management As a Senior Associate, Brand Tech, ... At least 3 years of experience in marketing operations or content management * At least 2 years of ...
Senior Associate, Brand Tech, Governance and Content Management As a Senior Associate, Brand Tech, ... At least 3 years of experience in marketing operations or content management * At least 2 years of ...
Senior Associate, Brand Tech, Governance and Content Management As a Senior Associate, Brand Tech, ... At least 3 years of experience in marketing operations or content management * At least 2 years of ...
Senior Associate, Brand Tech, Governance and Content Management As a Senior Associate, Brand Tech, ... At least 3 years of experience in marketing operations or content management * At least 2 years of ...
Leasing Associate
Blacksburg, VA · On-site
$14.50 - $19.50/hr
This includes overseeing lease administration, implementing marketing plans, managing daily leasing office operations, and assisting with additional duties as needed, with the support of the leasing ...
Leasing Associate
Blacksburg, VA · On-site
$14.50 - $19.50/hr
This includes overseeing lease administration, implementing marketing plans, managing daily leasing office operations, and assisting with additional duties as needed, with the support of the leasing ...
These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs ... THE JOB Allianz Amphitheater is seeking Operations Crew Members to support venue setup, show-day ...
These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs ... THE JOB Allianz Amphitheater is seeking Operations Crew Members to support venue setup, show-day ...
Associate, Pursuits
$67K - $87K/yr
Associate, Pursuits This entry to mid-level marketing coordinator/pursuits associate leads the ... Confidence in leading operations project teams and collaborating with executive leadership ...
Associate, Pursuits
$67K - $87K/yr
Associate, Pursuits This entry to mid-level marketing coordinator/pursuits associate leads the ... Confidence in leading operations project teams and collaborating with executive leadership ...
Associate, Pursuits
Falls Church, VA · On-site
$67K - $87K/yr
Associate, Pursuits This entry to mid-level marketing coordinator/pursuits associate leads the ... Confidence in leading operations project teams and collaborating with executive leadership ...
Associate, Pursuits
Falls Church, VA · On-site
$67K - $87K/yr
Associate, Pursuits This entry to mid-level marketing coordinator/pursuits associate leads the ... Confidence in leading operations project teams and collaborating with executive leadership ...
Associate, Pursuits
Falls Church, VA · On-site
$67K - $87K/yr
Associate, Pursuits This entry to mid-level marketing coordinator/pursuits associate leads the ... Confidence in leading operations project teams and collaborating with executive leadership ...
Associate, Pursuits
Falls Church, VA · On-site
$67K - $87K/yr
Associate, Pursuits This entry to mid-level marketing coordinator/pursuits associate leads the ... Confidence in leading operations project teams and collaborating with executive leadership ...
Marketing Operations Associate information
See Virginia salary details
$16.21 - $18.63
10% of jobs
$18.63 - $21.06
10% of jobs
$22.09 is the 25th percentile. Wages below this are outliers.
$21.06 - $23.49
10% of jobs
$23.49 - $25.91
19% of jobs
The median wage is $25.99 / hr.
$25.91 - $28.34
15% of jobs
$28.34 - $30.77
1% of jobs
$30.77 - $33.19
0% of jobs
$33.19 - $35.62
0% of jobs
$37.39 is the 75th percentile. Wages above this are outliers.
$35.62 - $38.04
12% of jobs
$38.04 - $40.47
11% of jobs
$40.47 - $42.90
10% of jobs
$16
$29
$42
How much do marketing operations associate jobs pay per hour?
What are some common challenges faced by Marketing Operations Associates, and how can they be addressed?
What does a marketing operations associate do?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a Marketing Operations Associate, and why are they important?
What does a marketing associate do?
What are Marketing Operations Associates?
What kind of jobs in media bring in $150,000 a year?
What is the difference between Marketing Operations Associate vs Marketing Coordinator?
| Aspect | Marketing Operations Associate | Marketing Coordinator |
|---|---|---|
| Responsibilities | Focuses on marketing systems, data management, automation, and process optimization | Handles campaign execution, content creation, and event coordination |
| Required Skills | Data analysis, marketing technology, project management | Communication, content development, campaign management |
| Work Environment | Often in marketing operations or analytics teams | In marketing or advertising teams, often cross-functional |
| Common Certifications | Marketing automation tools, data analysis certifications | Marketing or communications certifications |
The Marketing Operations Associate primarily manages marketing systems, data, and automation processes, while the Marketing Coordinator focuses on executing campaigns and coordinating marketing activities. Both roles support marketing efforts but differ in technical versus operational execution.

Patient Experience Associate (3016) - Marketing
Newport News, VA
Full-time
Posted 4 days ago
Job description
Position Summary
The Patient Experience Associate is responsible for creating a customer service model unique to TPMG to train and engage staff on superior customer service. This position will assist Office Managers, Regional Office Managers, and administrative staff with consistent and quality patient-focused customer service that adheres to TPMG's brand and its mission, vision, and core values.
As a Patient Experience Associate, you will be responsible for weekly training at new hire orientation and work with the Office Managers, Regional Operations Managers, and Administration staff to ensure the patient experience is consistent across all locations. The goal is that all employees understand and grasp the required concepts comprehensively.
- Acts as a motivator and an ambassador who promotes awareness for excellence.
- Spreads productive, hopeful messages and acts as a positive influencer.
- Present customer service training to staff individually and in groups, as needed at individual locations and classroom-style sessions.
- Identify gaps in communication skills and opportunities for improvement
- Assist with onboarding new TPMG providers and advanced practice clinicians and provide responsive, proactive customer service techniques that embrace the patient’s journey.
- Actively assist with the onboarding of all staff to use engaging, friendly, welcoming language that emphasizes honesty and transparency in our service and communications.
- Work closely with individual physicians and committees within TPMG to help build a comprehensive customer service strategy.
- Research and collect course information to create a custom TPMG Patient Experience model that increases loyalty and patient satisfaction.
- This TPMG customer service plan should be creative, interactive with straightforward information that includes: phone etiquette, email etiquette, patient safety, communications, conflict resolution, follow-up, answering questions, referrals, and other patient requests.
- Collaborate with the Marketing Director to develop and maintain an exciting, persuasive customer service course to include: lesson plans, digital assets. group activities, guest speakers, surveys, presentations, educational handouts, role-plays, and assessments.
- Set attainable customer service goals for staff members. Offer support and guidance to those that are not achieving their goals.
- Document and maintain a detailed record of office training and follow-up.
- Support the TPMG marketing team as needed.
- Provide support to the TPMG videographer on occasional video projects.
- Provide physician liaison/marketing team support such as provider visits, meet and greets, and assist with the referral process
- Prepare, gather, and present materials and reports as needed for the Marketing Director and Marketing Committee meetings.
- Work with the marketing team and Chief Medical Officer to hold creative, motivating annual continuing education events, semi-annual new physician dinners/socials, and other gatherings as needed.
- Provide support to the organization in all marketing efforts, both internally and externally.
- Work cross-functionally with all areas of the company.
- Assist in maintaining a strong TPMG brand image.
- Identify issues and find solutions to ensure the integrity of the marketing department.
- Understand and comply with ethical, legal, and regulatory requirements.
- Assist Marketing Director with other team duties as assigned.
- Deliver meaningful marketing and business results and improve the patient experience.
- Passion for advancing the care of patients and the experience of healthcare professionals.
- Excellent written and oral communication skills.
- Must exhibit professional behavior and dress.
- Copywriting, content development, and editing experience required.
- Experience in Word, Excel, PowerPoint
- Video production experience a plus
- Ability to work scheduled hours as defined in the job offer.
- Ability to analyze and present content and performance reports.
- Ability to present and engage large groups
- Able to manage multiple projects and succeed in a fast-paced environment by working independently and work cross-functionally within all teams to meet project objectives.
- Flexible and resourceful, ready to step in wherever needed.
- Quick learner of in-depth project knowledge, systems, and processes.
- Knowledge of healthcare operations.
- Attention to detail and organizational skills.
- Ability to think creatively and strategically.
- Able to manage internal provider demands, and to accept constructive criticism and feedback.
- Bachelor’s degree in business, marketing, communications, or related field.
- Experience in creating and presenting Customer Service training.
- Valid driver’s license. This position requires travel within the TPMG service area.
- Ability to lift or move equipment.
- Ability to stand and walk for limited periods of time
- Ability to sit for extended periods of time.
- Ability to enter data into a computer via a keyboard.
- Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
- Ability to grasp and hold up to 30 lbs.*
- Ability to occasionally squat and lean over.
- Ability to hear normal voice-level communications in person or through the telephone.
- Ability to speak clearly and understandably.
- Basic vision, corrected.
- Ability to see and understand data on a computer screen.
- Extrovert
- Alignment with Company Mission and Core Values
- Excellent Time Management/Organized
- Open Communication/Positive Attitude
- Goal-Driven
- Excellent Customer Service
- Juggles Multiple Priorities
- Accuracy and Attention to Detail
About Tidewater Physicians Multispecialty Group
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Newport News, VA, US
Year founded
1992