Marketing Operations Associate Jobs in Virginia (NOW HIRING)

Troon’s Corporate office, located in Reston, VA, is pleased to announce an excellent career opportunity for a Marketing Associate! We are seeking a highly motivated individual who is eager to learn, contribute, and advance their career within a rapidly growing organization. The ideal candidate will bring a strong commitment to professional development and a desire to succeed in a dynamic corporate environment.

Job Summary:
The Sales and Marketing Associate plays an active role in bringing marketing initiatives to life across Troon's portfolio of golf facilities. This position supports the execution of integrated campaigns across email, web, social, and mobile platforms, helping deliver high-quality, on-brand communications that enhance the golfer experience and drive engagement. Working closely with marketing leadership and golf clubs, the Associate helps ensure campaigns are launched seamlessly, supported by clear coordination, accurate execution, and timely performance tracking.

As part of the world's leading golf and club management company, this role contributes to marketing efforts that span multiple facilities and regions, supporting Troon's broader mission of creating memorable experiences and growing the game of golf. Troon partners closely with its properties to build customized, high-impact campaigns, and this role is a key part of that process, helping turn strategy into execution while supporting continued growth, engagement, and success across the portfolio.

Key Responsibilities:
Sales & Marketing Support

• Execution of email marketing campaigns using corporate and/or facility email marketing platforms (ie Iterable, Golf Now Manage, etc).
• Expectation 1x per month, per client in off season, 2-4x per month in prime season
• Implementation of triggered campaigns using email marketing automation
• Update and maintain content on websites using appropriate content management system (e.g., WordPress) to ensure website presentation is on brand with the facility, and client expectations. Refining content seasonally to align with campaign goals.
• Execution of organic social media posting and campaigns for facilities. Deployment of both centralized content and support of facility centric posting with a goal of 3x per week per channel per facility.
• Deployment of facility app content refinements and app pushes based upon facility campaign needs.
• Collaborate with sales and marketing teams to support program rollout, track campaign deliverables, and ensure consistent messaging.
• Support reputation management and facility response to reviews using centralized corporate tools (Yext, GolfPass)
• Support adoption and implementation of Troon programs, tools, revenue delivery and campaigns.
• Results & Communication Coordination
• Enter and aggregate contact records, track outreach efforts, and maintain data accuracy.
• Serve as a liaison between the marketing team and facility sales/operational leaders to gather inputs, relay information, and support follow-ups.
• Assist with customer engagement tasks such as campaign responses, list segmentation, and internal inquiries.

Qualifications:
Experience:
Required

• 1–2 years of experience in a marketing, communications, or sales support role.
• Experience with email marketing tool
• Experience with content management systems such as WordPress.
• Familiarity with social media tools, posting best practices.

Preferred:

Experience supporting sales operations or customer engagement in hospitality, leisure, or sports-related industries.

Knowledge and Skills:
Required

• Strong organizational skills with excellent attention to detail and follow-through.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office (Excel, PowerPoint).

Preferred:

• Knowledge of CRM best practices and data hygiene.
• Familiarity with campaign performance metrics and analytics.

Education Requirements:
Bachelor’s degree in Marketing, Communications, Business, or related field required or a combination of education and relevant experience.

Certificates/Licenses:
None required.

Physical Requirements:

• Ability to sit at a desk and work on a computer for extended periods.
• Ability to communicate effectively via phone, video, and email.
• Occasional light lifting of materials (up to 15 lbs.).

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage

• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.