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Manager R365 Jobs (NOW HIRING)

Restaurant365

Co-create and maintain Customer Success Plans that connect R365 capabilities to concrete business ... Account Health, Risk Management & Forecasting * Own the health and risk profile of your portfolio ...

KMO Burger

Manager

Gardner, KS · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Lees Summit, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Kansas City, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Springfield, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Springfield, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Kansas City, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Overland Park, KS · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Kansas City, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Republic, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Overland Park, KS · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Kansas City, KS · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Webb City, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Ozark, MO · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

KMO Burger

Manager

Durant, OK · On-site

Description: Inspiring and growing our family Being a Manager at Whataburger is an incredibly ... Online Access to Your Schedule Through R365 Interactive Scheduling * Healthcare and Life Insurance ...

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Manager R365 information

What are the key skills and qualifications needed to thrive as a Manager using Restaurant365 (R365), and why are they important?

To succeed as a Manager R365, you need a solid background in restaurant operations, financial management, and team leadership, often supported by experience in hospitality or business administration. Familiarity with Restaurant365 software, point-of-sale (POS) systems, and accounting tools is crucial for overseeing daily operations and financial reporting. Strong organizational skills, attention to detail, and effective communication help foster team productivity and ensure smooth workflows. These competencies enable managers to optimize restaurant performance, maintain compliance, and drive profitability.

How does a Manager R365 typically collaborate with cross-functional teams within an organization?

A Manager R365 often collaborates closely with departments such as operations, finance, IT, and HR to ensure seamless implementation and optimization of the Restaurant365 platform. This role acts as a bridge between technical teams and end-users, translating business needs into system configurations and process improvements. Regular meetings, workflow reviews, and feedback sessions are common, enabling the Manager R365 to address challenges quickly and drive adoption across the organization.

What are Manager R365 roles and responsibilities?

A Manager R365 typically refers to a management position that utilizes Restaurant365 (R365), a popular cloud-based software for restaurant management. Their responsibilities include overseeing daily operations, managing inventory, handling accounting tasks, and generating financial reports using the R365 platform. They also coordinate staff scheduling, ensure compliance with company policies, and use data analytics from R365 to drive operational improvements. Strong familiarity with the R365 software is essential to streamline processes and enhance efficiency across the organization.

What is the difference between Manager R365 vs Bookkeeper R365?

AspectManager R365Bookkeeper R365
Primary ResponsibilitiesOversees financial operations, manages budgets, and leads accounting teamsHandles day-to-day transaction recording, reconciliations, and basic bookkeeping tasks
Required CredentialsTypically requires a degree in accounting or finance, CPA preferredHigh school diploma or associate degree, accounting certifications a plus
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, data entry, transaction processing
Industry UsageCommon in hospitality, retail, and service industriesUsed across small businesses, restaurants, and retail outlets

While both roles involve financial tasks, the Manager R365 focuses on overseeing financial operations and strategic management, whereas the Bookkeeper R365 handles daily transaction recording and reconciliations. The Manager R365 typically requires more advanced credentials and leadership skills, making it suitable for those with accounting experience aiming for managerial positions.

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Manager R365 jobs near you
Infographic showing various Manager R365 job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 85% Part Time, 4% Temporary, 7% Contract, and 1% Nights. Highlights an 100% Hybrid job distribution.
Customer Success Manager, Enterprise (Named Accounts)

Customer Success Manager, Enterprise (Named Accounts)

Restaurant365

Full-time

Posted 2 days ago

Job description

The Customer Success Manager, Enterprise is responsible for driving long-term retention and growth across a portfolio of high-value Enterprise accounts ($50k+ ARR) with dedicated, high-touch coverage. You will act as a trusted advisor to restaurant and hospitality executives and operators, ensuring they realize measurable ROI from Restaurant365’s platform, including Accounting, Operations, Workforce, Payroll/HR, and BI solutions. 

You own account outcomes across adoption, renewal, and expansion, leveraging data, executive engagement, and cross-functional coordination to deliver Gross and Net Annual Retention targets for your book of business. 

How you'll add value:

Customer Leadership & Value Realization 

  • Become a primary strategic partner to finance, operations, and brand leaders within each account, building multi-threaded relationships across executives, operators, and back-office teams. 

  • Co-create and maintain Customer Success Plans that connect R365 capabilities to concrete business outcomes (labor, food cost, speed to close, AP automation, visibility, etc.). 

  • Lead Business Impact Reviews (BIRs) and Executive Business Reviews (EBRs) on a regular cadence, telling a data-backed ROI story, highlighting adoption wins/gaps, and aligning on a 6–12 month roadmap and expansion opportunities. 

  • Translate product capabilities into restaurant-relevant narratives for owners, CFOs, franchise leaders, and GMs, grounded in KPIs like prime cost, food cost %, labor %, and location-level profitability. 

Account Health, Risk Management & Forecasting 

  • Own the health and risk profile of your portfolio, ensuring accurate health/risk scores, documented reasons, and active mitigation plans for at-risk customers. 

  • Run intentional risk plays for at-risk accounts (e.g., implementation stalls, product gaps, expectation gaps) in partnership with AEs, Support, Product, and Services. 

  • Maintain a reliable renewal forecast, with the majority of renewals forecast ≥90 days before term and minimal surprise churn within 60 days of renewal. 

  • Use R365, Gainsight, Salesforce, Domo, Gong, and dashboards to monitor usage, module adoption, and financial outcomes, and to prioritize actions across your portfolio. 

Executive & Cross-Functional Leadership 

  • Orchestrate cross-functional teams across Sales, Implementation, Support, Product, Billing, and Professional Services to resolve issues, advance strategic initiatives, and deliver on customer outcomes. 

  • Co-own expansion strategy with AEs—surfacing Customer Success Qualified Leads (CSQLs), shaping deals to align with customer strategy, and ensuring smooth execution and adoption post-sale. 

  • Partner with Product and CS leadership to bring structured customer feedback (e.g., gaps in workflows, UX, reporting) that influences roadmap and go-to-market motions. 

AI-, Data- & Automation-Enabled Customer Success 

  • Use AI and automation (e.g., Gong insights, Gainsight rules/CTAs, R365 reporting and alerts, templated playbooks) to:  

  • Scale BIR/EBR prep and follow-up. 

  • Generate health and risk insights from product usage and financial data. 

  • Automate low-touch communications (e.g., success plan nudges, value summaries, renewal reminders). 

  • Continuously refine portfolio operating rhythms, cadences, and workflows to increase coverage and impact per CSM using automation and orchestration tools (Gainsight, SFDC, Monday.com, Domo, etc.). 

Operating Discipline & Internal Contribution 

  • Maintain high-quality CRM and Gainsight hygiene (health scores, success plans, timelines, risk notes, activities) that gives leadership and partners a true, near-real-time view of your portfolio. 

  • Contribute to CSM enablement by sharing templates, playbooks, EBR decks, and best practices, and by contributing to org-wide improvements in tools and processes. 

What you'll need to be successful in this role:
 

  • 3–5+ years in a B2B SaaS Customer Success Manager or Account Management role, preferably in vertical SaaS or complex, multi-stakeholder environments. 

  • Experience working with multi-location or franchise restaurant groups or adjacent industries (hospitality, retail) is strongly preferred. 

  • Restaurant365 experience strongly preferred (as a user, implementer, or advisor), or hands-on experience with a comparable restaurant back-office / workforce platform. 

  • Demonstrated success owning renewal and expansion outcomes for a portfolio of mid-to-large ARR customers, with clear stories of risk mitigation and growth. 

  • Comfortable using data and dashboards (operational metrics, usage data, financial outcomes) to drive decisions and customer conversations. 

  • Hands-on experience with CS and GTM tools (e.g., Salesforce, Gainsight, Gong, Freshdesk, Monday.com, Domo or similar). 

AI & Automation Skills 

  • Demonstrated ability to use AI-powered tools (e.g., meeting summarization, content generation, automated playbooks) to:  

  • Streamline prep and follow-up for customer meetings. 

  • Create tailored, on-brand communications at scale. 

  • Identify patterns in customer behavior and surface next-best actions. 

  • Comfortable experimenting with automation (workflows, rules, sequences) and measuring the impact on coverage, efficiency, and outcomes. 

Mindset & Behaviors 

  • Strategic and hands-on: equally comfortable in executive-level discussions and deep configuration/adoption work. 

  • Bias for action in ambiguous situations, with a track record of learning and iterating quickly. 

  • Strong written and verbal communication, capable of simplifying complex technical and financial topics for diverse stakeholders. 

  • Collaborative and resilient; brings solutions-oriented thinking to cross-functional work and customer escalations. 

This position has a salary range of $78,8000-$118,200 per year + Bonus. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives
 
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