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Manager Pos Technical Support Jobs (NOW HIRING)

ACS Security

Technical Support

Tulsa, OK · On-site

$32K - $41K/yr

Provide technical support to customers by researching and troubleshooting problems, while ... To help you manage your work and life needs, we offer an employee assistance program, tuition ...

Collabera

Technical Support

Mason, OH · On-site

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Technical Support Duration: (3-6) Months (possible extension) Hours: 12 AM to 8:30 PM Roles and ...

Sigma Computing

Technical Support Manager

New York, NY

$140K - $170K/yr

... focused manager to lead a team of high energy Support Engineers. In this role you will be ... technical field. This requirement is a minimum and cannot be substituted by work experience alone.

Denso

Technical Support

Battle Creek, MI · On-site

$22.21 - $27.74/hr

Responds to telephone calls, e-mail and employee requests for technical support. * Performs ... Organizational skills including attention to detail, time management and multi-tasking skills

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Document and manage support requests using ServiceNow * Provide basic end-user guidance during ... Ability to manage repetitive technical tasks efficiently while maintaining attention to detail

Odoo

Technical Support Engineer

Mundelein, IL · On-site

$90K - $105K/yr

Knowledge of ERP systems (CRM, Accounting, Inventory, POS) * Strong problem-solving skills with the ... technical support preferred) * Experience with Odoo or similar ERP systems * Background in SaaS or ...

New

Futran Tech Solutions Pvt. Ltd.

Technical Support

Troy, MI · On-site

$35K - $44K/yr

Responsibilities include technical troubleshooting, warranty adjudication, product support, and ... management and multitasking ability • Strong problem-solving skills • Ability to work well ...

QSIC

Technical Support

Dallas, TX

Manage your case queue with discipline - maintaining accurate Salesforce records, communicating ... At least 2 years in a technical support role where you regularly resolved issues that required ...

Odoo

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $105K/yr

Knowledge of ERP systems (CRM, Accounting, Inventory, POS) * Strong problem-solving skills with the ... technical support preferred) * Experience with Odoo or similar ERP systems * Background in SaaS or ...

New

Odoo

Technical Support Engineer

Fremont, CA · On-site

$90K - $105K/yr

Knowledge of ERP systems (CRM, Accounting, Inventory, POS) * Strong problem-solving skills with the ... technical support preferred) * Experience with Odoo or similar ERP systems * Background in SaaS or ...

New

Twinstate Technologies

Technical Support

New York, NY · On-site

$34K - $80K/yr

... managed IT services, and hosted and on-premise voice solutions, with security being top of mind ... TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ...

Odoo

Technical Support Engineer

San Jose, CA · On-site

$90K - $105K/yr

Knowledge of ERP systems (CRM, Accounting, Inventory, POS) * Strong problem-solving skills with the ... technical support preferred) * Experience with Odoo or similar ERP systems * Background in SaaS or ...

New

QSIC

Technical Support

Dallas, TX

On the BAU pod, you own ongoing case resolution for active stores -- managing chronic issues ... About You: You must have: • At least 2 years in a technical support role where you regularly ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... reports to program management and stakeholders. * Interface directly with end users and ...

Collabera

Technical Support

Carrollton, TX · On-site

... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ... 2+ years in supporting a technical/product software environment. Strong telephone skills.

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All JobsManager Pos Technical Support Jobs

Manager Pos Technical Support information

See salary details

$29.5K

$85.9K

$147.5K

How much do manager pos technical support jobs pay per year?

As of Jun 26, 2026, the average yearly pay for manager pos technical support in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What is POS technical support?

POS technical support involves assisting businesses with the installation, maintenance, and troubleshooting of point-of-sale systems, which include hardware like terminals and cash registers, as well as software for transaction processing. Professionals in this role often diagnose issues, provide user training, and ensure system security and uptime to facilitate smooth retail or service operations.

What is a POS support technician?

A POS support technician is a professional who maintains, troubleshoots, and repairs point-of-sale systems used in retail and hospitality environments. They often work with hardware components like terminals and cash registers, as well as software applications, ensuring smooth transaction processing. Technical skills, familiarity with POS software, and customer service abilities are essential for this role.

What is the highest paying job in customer service?

In customer service, managerial roles such as Customer Service Director or Manager of Technical Support tend to be among the highest paying, often earning six-figure salaries. These positions typically require extensive experience, leadership skills, and knowledge of support tools and processes.

Is AI replacing tech support?

For a Manager Pos Technical Support, AI is increasingly used to automate routine tasks and troubleshoot common issues, allowing support staff to focus on more complex problems. However, AI does not fully replace human support, as customer service often requires empathy, judgment, and personalized assistance that humans provide. Technical support roles continue to evolve with AI tools, emphasizing skills in managing and interpreting AI systems alongside traditional troubleshooting.
What cities are hiring for Manager Pos Technical Support jobs? Cities with the most Manager Pos Technical Support job openings:
What are the most commonly searched types of Pos Technical Support jobs? The most popular types of Pos Technical Support jobs are:
What states have the most Manager Pos Technical Support jobs? States with the most job openings for Manager Pos Technical Support jobs include:
Manager Pos Technical Support jobs near you
Technical Support

Technical Support

ACS Security

Tulsa, OK • On-site

$32K - $41K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Alert 360 was awarded 'Best Place to Work' for six consecutive years in a row!
Are you part tech guru and customer service savvy? Do friends refer to you as a problem solver? Are you the one your grandparents call when they need help with newfangled gadgets? At Alert 360, we provide home and business owners leading smart security and home automation solutions, and as a Call Center Technical Support Specialist, you'll advance your skills within our rapidly growing industry to help home-- all from the comfort of an air-conditioned national support center and comfy chair.
SHIFT HOURS - CALL CENTER ENVIRONMENT
  • 1pm-10pm Shift with at least one weekend day - REQUIRED
  • Training schedule is M-F 8-5 for the first 3 weeks
  • Holiday availability REQUIRED.
  • Must be flexible and willing to arrive early or leave later as customer needs dictate.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE TECH SUPPORT AGENT
  • Provide over-the-phone technical support to our residential and commercial customers who need assistance or have questions about their security or automation equipment.
  • Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety.
  • The ability to listen, communicate, identify the root cause and respond accordingly.
  • The ability to empathize with customers and provide a calm, positive experience.
  • Ability to make sound decisions and use proper discretion in handling customer issues within company guidelines.
  • Deliver world-class customer service that builds customer satisfaction and loyalty.

DESIRED SKILLS AND EXPERIENCE OF THE TECH SUPPORT AGENT
  • Prior technical support experience is required.
  • Ability to learn to troubleshoot consumer-facing hardware and software such as cameras, alarm panels, z-Wave devices, sensors etc.
  • Ability to adapt to a fast-paced call center environment.
  • Experience working with companies such as Dish, GeekSquad and AT&T a plus!
  • Stable work history
  • A willingness and desire to assist others.
  • Great interpersonal skills and prior customer service experience, preferably in a call center environment.
  • Prior security industry experience is a plus

REQUIREMENTS OF THE TECH SUPPORT AGENT
  • High school graduate or equivalent.
  • Technical degrees/certifications are a plus.
  • Ability to work second shift five days including one weekend day.
  • Recent technical support experience in a call center environment.
  • Must be able to pass pre-employment background and drug screen.
  • Ability to utilize PC keyboarding efficiently and accurately with proficient data entry skills.
  • Type a minimum of 30-40 wpm.

THE BENEFITS OF JOINING OUR TEAM
Because Alert 360 hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefits program that includes:
  • Health coverage for you and your family through medical, dental, and vision plans
  • A generous paid time off program starting at three weeks and increasing with your tenure
  • A 401(k) plan where the company matches dollar-for-dollar on a generous % you contribute
  • Financial protection through disability, life, and accidental death and dismemberment insurance
  • To help you manage your work and life needs, we offer an employee assistance program, tuition reimbursement, and free home security monitoring with discounted security and home automation equipment.

When you join Alert 360, you do more than simply switch companies to advance your career. You become part of the Alert 360 family, a group of talented team members working together to Make It Happen!

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