Urbandale, IA · On-site
$29 - $31/hr
Manage cases by priority and SLA * Mentor and support Tier 1 staff * Maintain detailed case and solution records Required Skills * 2+ years in technical or product support * Strong problem-solving ...
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Urbandale, IA · On-site
$29 - $31/hr
Manage cases by priority and SLA * Mentor and support Tier 1 staff * Maintain detailed case and solution records Required Skills * 2+ years in technical or product support * Strong problem-solving ...
Providing specialized technical support for Swine and Poultry technology solutions, feeding and ... Documenting call details into Salesforce Case Management System for future collaboration with ...
Providing specialized technical support for Swine and Poultry technology solutions, feeding and ... Documenting call details into Salesforce Case Management System for future collaboration with ...
Hiawatha, IA · On-site
$49K - $60K/yr
Key Responsibilities Assembly & Technical Support • Mechanical Operations: Perform hands-on ... Manage the inspection and cleaning of components. Help maintain an accurate parts inventory ...
Hiawatha, IA · On-site
$49K - $60K/yr
Key Responsibilities Assembly & Technical Support • Mechanical Operations: Perform hands-on ... Manage the inspection and cleaning of components. Help maintain an accurate parts inventory ...
Purpose The Technical Support Coordinator supports the daily operations of the Engineering ... discretion of management, formally or informally, either verbally or in writing, to meet ...
Purpose The Technical Support Coordinator supports the daily operations of the Engineering ... discretion of management, formally or informally, either verbally or in writing, to meet ...
TECHNICAL SUPPORT COORDINATOR Are you a construction-minded professional with a passion for ... discretion of management, formally or informally, either verbally or in writing, to meet ...
TECHNICAL SUPPORT COORDINATOR Are you a construction-minded professional with a passion for ... discretion of management, formally or informally, either verbally or in writing, to meet ...
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Technical Support Specialist (Tier-2) Location: Coralville, IA (On-Site) Reports to: Software ... Manage, update, and resolve assigned tasks or tickets within prescribed deadlines and provide ...
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Technical Support Specialist (Tier-2) Location: Coralville, IA (On-Site) Reports to: Software ... Manage, update, and resolve assigned tasks or tickets within prescribed deadlines and provide ...
Technical Support Specialist (Tier-2) Location: Coralville, IA (On-Site) Reports to: Software ... Manage, update, and resolve assigned tasks or tickets within prescribed deadlines and provide ...
Technical Support Specialist (Tier-2) Location: Coralville, IA (On-Site) Reports to: Software ... Manage, update, and resolve assigned tasks or tickets within prescribed deadlines and provide ...
Des Moines, IA · On-site
$54K - $80K/yr
You will inform management of important issues regarding personnel, performance, customer ... Technical Support
Des Moines, IA · On-site
$54K - $80K/yr
You will inform management of important issues regarding personnel, performance, customer ... Technical Support
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
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Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Grimes, IA · On-site
POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral devices and a variety of software used in our overall operations. This Support Services Specialist role ...
Grimes, IA · On-site
POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral devices and a variety of software used in our overall operations. This Support Services Specialist role ...
Hiawatha, IA · On-site
$14 - $18.50/hr
Overview We are seeking an IT Technical Support Specialist Intern to join our team at UnityPoint ... Works collaboratively and closely with Regional Service Manager, customers, other IT team members ...
Hiawatha, IA · On-site
$14 - $18.50/hr
Overview We are seeking an IT Technical Support Specialist Intern to join our team at UnityPoint ... Works collaboratively and closely with Regional Service Manager, customers, other IT team members ...
Hiawatha, IA · On-site
$14 - $18.50/hr
We are seeking an IT Technical Support Specialist Intern to join our team at UnityPoint Health ... Works collaboratively and closely with Regional Service Manager, customers, other IT team members ...
Hiawatha, IA · On-site
$14 - $18.50/hr
We are seeking an IT Technical Support Specialist Intern to join our team at UnityPoint Health ... Works collaboratively and closely with Regional Service Manager, customers, other IT team members ...
Des Moines, IA · On-site
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and ...
Des Moines, IA · On-site
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Technical Account Manager (TAM) is responsible for actively driving and ...
Ames, IA · On-site
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Ames, IA · On-site
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Ames, IA · On-site
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Ames, IA · On-site
Manage and consult on procurement of IT goods and services including life-cycle hardware ... Experience - 5+ years of experience in end user/technical support - 5+ years of experience in Tier ...
Extended Technical Support, part of IT Services at the University of Iowa, is home to both ... Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other ...
Extended Technical Support, part of IT Services at the University of Iowa, is home to both ... Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other ...
Provides frontline technical support to users through multiple channels: phone, email, online chat ... Experience using ticketing and remote management tools (NinjaOne ticketing and NinjaOne RMM ...
Provides frontline technical support to users through multiple channels: phone, email, online chat ... Experience using ticketing and remote management tools (NinjaOne ticketing and NinjaOne RMM ...
Iowa City, IA · On-site
$113K - $114K/yr
The Technical Service Manager leads the technical interface between Flint Group and key customers ... This leadership role drives technical excellence, supports business growth, and ensures high ...
Iowa City, IA · On-site
$113K - $114K/yr
The Technical Service Manager leads the technical interface between Flint Group and key customers ... This leadership role drives technical excellence, supports business growth, and ensures high ...
| Aspect | Manager Pos Technical Support | Technical Support Supervisor |
|---|---|---|
| Responsibilities | Oversees technical support teams, develops strategies, manages escalations | Supervises daily support operations, guides support staff, handles customer issues |
| Required Credentials | Bachelor's degree, technical certifications, leadership experience | Technical knowledge, experience in support roles, supervisory skills |
| Work Environment | Office-based, team management, strategic planning | Support centers, customer service environment, team oversight |
| Industry Usage | Common in IT, telecom, and tech companies | Widely used in tech, electronics, and service industries |
The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.
$29 - $31/hr
Contractor
Posted 8 days ago
Job Title: Technical Support Representative
Client: Heavy Machine Manufacturing Company
Location: Urbandale, IA 50131
Duration: 19 months
Shift: 1st shift
Role Summary
Key Responsibilities
Required Skills
Preferred Skills
Additional Info
Education
Experience
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Recruiting and staffing services
11 - 50 Employees
Nisswa, MN, US
2003
