Urbandale, IA · On-site
$29 - $31/hr
Manage cases by priority and SLA * Mentor and support Tier 1 staff * Maintain detailed case and solution records Required Skills * 2+ years in technical or product support * Strong problem-solving ...
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Urbandale, IA · On-site
$29 - $31/hr
Manage cases by priority and SLA * Mentor and support Tier 1 staff * Maintain detailed case and solution records Required Skills * 2+ years in technical or product support * Strong problem-solving ...
Brooklyn, IA · On-site
$34K - $43K/yr
We are looking for a Tier 1 Technical Support specialist to join our team in a contract-to ... Manage support requests within a ticketing platform, documenting work completed and updating ...
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Brooklyn, IA · On-site
$34K - $43K/yr
We are looking for a Tier 1 Technical Support specialist to join our team in a contract-to ... Manage support requests within a ticketing platform, documenting work completed and updating ...
Purpose The Technical Support Coordinator supports the daily operations of the Engineering ... discretion of management, formally or informally, either verbally or in writing, to meet ...
Purpose The Technical Support Coordinator supports the daily operations of the Engineering ... discretion of management, formally or informally, either verbally or in writing, to meet ...
The Weitz Company is hiring an Information Technology (IT) Technical Support Representative (TSR ... Self-motivated with strong time management skills * Excellent written and verbal communication ...
The Weitz Company is hiring an Information Technology (IT) Technical Support Representative (TSR ... Self-motivated with strong time management skills * Excellent written and verbal communication ...
TECHNICAL SUPPORT COORDINATOR Are you a construction-minded professional with a passion for ... discretion of management, formally or informally, either verbally or in writing, to meet ...
TECHNICAL SUPPORT COORDINATOR Are you a construction-minded professional with a passion for ... discretion of management, formally or informally, either verbally or in writing, to meet ...
$18.75 - $22/hr
Create, build, and foster strong and effective working relationships with peers, management ... Level 1 Technical Support experience preferred * Intermediate to advanced knowledge of Microsoft ...
$18.75 - $22/hr
Create, build, and foster strong and effective working relationships with peers, management ... Level 1 Technical Support experience preferred * Intermediate to advanced knowledge of Microsoft ...
The Weitz Company is hiring an Information Technology (IT) Technical Support Representative (TSR ... Self-motivated with strong time management skills * Excellent written and verbal communication ...
Quick apply
The Weitz Company is hiring an Information Technology (IT) Technical Support Representative (TSR ... Self-motivated with strong time management skills * Excellent written and verbal communication ...
The Weitz Company is hiring an Information Technology (IT) Technical Support Representative (TSR ... Self-motivated with strong time management skills * Excellent written and verbal communication ...
The Weitz Company is hiring an Information Technology (IT) Technical Support Representative (TSR ... Self-motivated with strong time management skills * Excellent written and verbal communication ...
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
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Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Manages MTC integration and use of networks owned and managed by external organizations, including ... Tuition Support Options * Identity Theft Program
Urbandale, IA · On-site
$32K - $40K/yr
GENERAL The Technical Support Apprentice is an entry-level position providing an opportunity to ... Possess the ability to manage and research assignments independently * Exceptional organizational ...
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Urbandale, IA · On-site
$32K - $40K/yr
GENERAL The Technical Support Apprentice is an entry-level position providing an opportunity to ... Possess the ability to manage and research assignments independently * Exceptional organizational ...
Urbandale, IA · On-site
$32K - $40K/yr
GENERAL The Technical Support Apprentice is an entry-level position providing an opportunity to ... Possess the ability to manage and research assignments independently * Exceptional organizational ...
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Urbandale, IA · On-site
$32K - $40K/yr
GENERAL The Technical Support Apprentice is an entry-level position providing an opportunity to ... Possess the ability to manage and research assignments independently * Exceptional organizational ...
As a Technical Partner Support Specialist, you will serve as a dedicated resource supporting ... Experience supporting eApplication, CRM, and SaaS platforms preferred * Experience working with ...
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As a Technical Partner Support Specialist, you will serve as a dedicated resource supporting ... Experience supporting eApplication, CRM, and SaaS platforms preferred * Experience working with ...
Description As a Technical Partner Support Specialist, you will serve as a dedicated resource ... Experience supporting eApplication, CRM, and SaaS platforms preferred * Experience working with ...
Description As a Technical Partner Support Specialist, you will serve as a dedicated resource ... Experience supporting eApplication, CRM, and SaaS platforms preferred * Experience working with ...
West Des Moines, IA · On-site
$52K/yr
As a Technical Partner Support Specialist, you will serve as a dedicated resource supporting ... Experience supporting eApplication, CRM, and SaaS platforms preferred * Experience working with ...
West Des Moines, IA · On-site
$52K/yr
As a Technical Partner Support Specialist, you will serve as a dedicated resource supporting ... Experience supporting eApplication, CRM, and SaaS platforms preferred * Experience working with ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
| Aspect | Manager Pos Technical Support | Technical Support Supervisor |
|---|---|---|
| Responsibilities | Oversees technical support teams, develops strategies, manages escalations | Supervises daily support operations, guides support staff, handles customer issues |
| Required Credentials | Bachelor's degree, technical certifications, leadership experience | Technical knowledge, experience in support roles, supervisory skills |
| Work Environment | Office-based, team management, strategic planning | Support centers, customer service environment, team oversight |
| Industry Usage | Common in IT, telecom, and tech companies | Widely used in tech, electronics, and service industries |
The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.
$29 - $31/hr
Contractor
Posted 9 days ago
Job Title: Technical Support Representative
Client: Heavy Machine Manufacturing Company
Location: Urbandale, IA 50131
Duration: 19 months
Shift: 1st shift
Role Summary
Key Responsibilities
Required Skills
Preferred Skills
Additional Info
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11 - 50 Employees
Nisswa, MN, US
2003
