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Manager Pos Technical Support Jobs in Baltimore, MD

Cgm

Technical Support Engineer

Owings Mills, MD · Hybrid

Support customers using CGM proprietary products by answering calls for technical support ... Manage multiple open cases and provide timely updates to internal and external customers. Your ...

ABB

VFD Technical Support Specialist

Baltimore, MD · Remote

... Management Teams, and ABB Drive Services. The area of technical support includes but is not limited ... to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity. The work ...

Ciena

Specialist, Global Technical Support

Baltimore, MD · On-site +1

$149K - $160K/yr

Work with Quality Assurance, Development, Product Management, Technical Publications, and Training ... Contribute to customer support knowledgebase. Work directly with the Customer's NOC to open and ...

SAIC

Tier One Technical Support

Aberdeen, MD · On-site

$80K - $120K/yr

Description SAIC is seeking a Tier 1 (Junior) Technical Support Analyst , with Information ... User Account Management. * Monitor System Status. * Report on System Outages. * Log outage ...

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All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Baltimore, MD

Manager Pos Technical Support information

See Baltimore, MD salary details

$29.3K

$85.4K

$146.6K

How much do manager pos technical support jobs pay per year?

As of Aug 27, 2026, the average yearly pay for manager pos technical support in Baltimore, MD is $85,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $103,300.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

How much does a manager pos technical support make in the US?

A Manager of POS Technical Support in the US typically earns between $60,000 and $90,000 annually, depending on experience, location, and company size. The role often requires technical skills, customer service experience, and knowledge of POS systems and troubleshooting tools.

What is manager POS technical support?

A manager POS technical support role involves overseeing technical assistance for point-of-sale systems, ensuring their proper operation and resolving hardware or software issues. The position typically requires knowledge of POS technology, troubleshooting skills, and leadership abilities to coordinate support teams and communicate with clients or vendors.

What are the most commonly searched types of Pos Technical Support jobs in Baltimore, MD?

The most popular types of Pos Technical Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Manager Pos Technical Support jobs?

Cities near Baltimore, MD with the most Manager Pos Technical Support job openings:

Manager Pos Technical Support jobs near you

Technical Support Engineer

Cgm

Owings Mills, MD • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Create the future of e-health together with us by becoming an Associate Technical Support Engineer

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

Your Contribution:

  • Support customers using CGM proprietary products by answering calls for technical support.

  • Respond to customer inquiries and monitor programs to ensure on-time, effective responses.

  • Provide feedback to the Quality Assurance & Development teams to aid in improving product and processes.

  • Manage multiple open cases and provide timely updates to internal and external customers.


Your Qualification:

  • Associates Degree or 2 years Call Center/Customer Support experience.

  • Must have the ability to pay attention to detail and to work independently.

  • Must have the ability to handle confidential information.

  • Excellent organizational and prioritization skills.

  • Strong interpersonal and communication skills verbally and written.

  • Ability to work in a fast-paced environment.

  • Ability to multi-task and work efficiently.

What you can expect from us:

  • Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.

  • Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.

  • Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.

  • Security: We offer a secure workplace in a crisis-proof market.

  • All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.

  • Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.

Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.


We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

Apply