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Manager Pos Technical Support Jobs in California

About the Role We are looking for a Technical Support Manager to lead and grow our Product Expert team in San Francisco. In this role, you'll empower a diverse team to deliver best-in-class support ...

Our technology portfolio includes payment terminals, Point of Sale (POS) systems, eCommerce ... Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support ...

Technical Support Department: Dealer Support Employment Type: Full Time Location: Chino, California ... You will be assisting and managing various existing and new accounts to make sure that they using ...

You will be assisting and managing various existing and new accounts to make sure that they using ... Provide technical assistance and support for incoming queries and issues related to the ...

You will be assisting and managing various existing and new accounts to make sure that they using ... Provide technical assistance and support for incoming queries and issues related to the ...

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Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

How much does a manager pos technical support make in the US?

A Manager of POS Technical Support in the US typically earns between $60,000 and $90,000 annually, depending on experience, location, and company size. The role often requires technical skills, customer service experience, and knowledge of POS systems and troubleshooting tools.

What is manager POS technical support?

A manager POS technical support role involves overseeing technical assistance for point-of-sale systems, ensuring their proper operation and resolving hardware or software issues. The position typically requires knowledge of POS technology, troubleshooting skills, and leadership abilities to coordinate support teams and communicate with clients or vendors.

What are the most commonly searched types of Pos Technical Support jobs in California?

The most popular types of Pos Technical Support jobs in California are:

What cities in California are hiring for Manager Pos Technical Support jobs?

Cities in California with the most Manager Pos Technical Support job openings:

Infographic showing various Manager Pos Technical Support job openings in California as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 91% In-person, and 9% Remote job distribution.

Technical Support Representative

iPayment Inc.

Westlake Village, CA

Full-time

Re-posted 2 days ago


Job description

The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to providing product information, troubleshooting and diagnostics. The function is critical to the high end standard of service level maintained within the department. Available shifts: various, weekends and holidays.

  • Problem solving skills while working well under pressure
  • Ability to handle escalated issues
  • Ability to navigate all systems used within the Technical Support Department
  • Representative should have a good working knowledge of the industry
  • Representative must have a good rapport with co-workers and supervisors
  • Must show dependability (good attendance history)
  • Must be able to multi task
  • Must show good phone skills etiquette
  • Must show initiative and display good teamwork
  • Knowledge and understanding of how various POS equipment’s functionality and troubleshooting
  • Ability to create downloading files for POS equipment and assist the merchant and agent on how to successfully complete a download
  • Must obtain and continue to acquire technical knowledge, as it relates to POS equipment and the industry
  • Provide consistent and accurate information to our merchants and agents
  • Must understand and be able to meet all statistical requirements set forth for a Technical Support level I representative
  • Must understand and comply with company and department’s attendance and punctuality policy and procedure