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Flex Pos Technical Support Jobs in California (NOW HIRING)

CoCard Business

Tier 1 - Technical Support

Roseville, CA · On-site

$21 - $26/hr

Our technology portfolio includes payment terminals, Point of Sale (POS) systems, eCommerce ... Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support ...

JConnect Inc

Shopify POS lead

Los Angeles, CA · On-site

... technical support for new-store openings and international expansion. • Support testing and deployments across dev/QA/stage/prod; use feature flags/rollbacks. • Diagnose issues with POS ...

Jobtailor

Software Support Specialist

Los Angeles, CA · On-site

$60 - $90/hr

Technical Support * Problem‑Solving * Software Bug Logging * Windows OS * Networking * POS ... Systems * Analytical Skills * Error Log AnalysisSoftware Installation * Configuration Soft Skills

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3B Staffing LLC

Shopify POS Lead Developer

Los Angeles, CA · On-site

$63.50 - $83.25/hr

Provide technical support for new-store openings and international expansion. * Support testing and deployments across dev/QA/stage/prod; use feature flags/rollbacks. Diagnose issues with POS ...

3B Staffing LLC

Shopify POS Lead Developer

Los Angeles, CA · On-site

$63.50 - $83.25/hr

Provide technical support for new-store openings and international expansion. * Support testing and deployments across dev/QA/stage/prod; use feature flags/rollbacks. Diagnose issues with POS ...

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Flex Pos Technical Support jobs near you

Technical Support Representative

iPayment Inc.

Westlake Village, CA • On-site

Full-time

Re-posted 6 days ago

Job description

The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to providing product information, troubleshooting and diagnostics. The function is critical to the high end standard of service level maintained within the department. Available shifts: various, weekends and holidays.

  • Problem solving skills while working well under pressure
  • Ability to handle escalated issues
  • Ability to navigate all systems used within the Technical Support Department
  • Representative should have a good working knowledge of the industry
  • Representative must have a good rapport with co-workers and supervisors
  • Must show dependability (good attendance history)
  • Must be able to multi task
  • Must show good phone skills etiquette
  • Must show initiative and display good teamwork
  • Knowledge and understanding of how various POS equipment’s functionality and troubleshooting
  • Ability to create downloading files for POS equipment and assist the merchant and agent on how to successfully complete a download
  • Must obtain and continue to acquire technical knowledge, as it relates to POS equipment and the industry
  • Provide consistent and accurate information to our merchants and agents
  • Must understand and be able to meet all statistical requirements set forth for a Technical Support level I representative
  • Must understand and comply with company and department’s attendance and punctuality policy and procedure   

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