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Manager Pos Technical Support Jobs in Illinois (NOW HIRING)

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Tek Systems

Be Seen First

Technical Support

Chicago, IL · On-site

The Technical Support role requires a seasoned professional with over 4 years of diverse experience ... This position involves managing and troubleshooting a variety of systems such as Active Directory ...

Principia The

Event Technical Support Manager

Elsah, IL · On-site

$24.15 - $29.58/hr

Event Technical Support Manager Regular Full-Time Full Time BE Elsah, IL, US 3 days ago Requisition ID: 1996 Salary Range: $24.15 To $29.58 Hourly Title : Event Technical Support Manager Department

Principia The

Event Technical Support Manager

Elsah, IL · On-site

$24.15 - $29.58/hr

Event Technical Support Manager Department : Media Services/Principia College Position Type : Full-time, 12-month Summary The Event Support Manager provides technical support for a wide range of ...

Principia The

Event Technical Support Manager

Elsah, IL · On-site

$24.15 - $29.58/hr

Event Technical Support Manager Department : Media Services/Principia College Position Type : Full-time, 12-month Summary The Event Support Manager provides technical support for a wide range of ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

The core responsibilities for this position are managing support requests and being the liaison ... Previous experience in a technical support role is an advantage. Qualifications * BS or MS in ...

TalentWave

Technical Support Specialist

Chicago, IL

The core responsibilities for this position are managing support requests and being the liaison ... Previous experience in a technical support role is an advantage. Qualifications * BS or MS in ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ...

Itron, Inc

Technical Support Engineer

Chicago, IL

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more ... The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support ...

Ametek

Technical Support Representative

Waukegan, IL · On-site

The Technical Support Representative is responsible for providing accurate, solutions-focused ... manage multiple tasks and follow through on support activities. • Demonstrated ability and ...

Braze

Technical Support Specialist

Chicago, IL · Hybrid

$60K - $95K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Collaborating effectively with your own team members, Customer Success, Account Managers, Product ...

Fin

Technical Support Specialist

Chicago, IL

Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious ... Begin a personal growth tracker document (or Individual Development Plan) with your manager for ...

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All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Illinois

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

How much does a manager pos technical support make in the US?

A Manager of POS Technical Support in the US typically earns between $60,000 and $90,000 annually, depending on experience, location, and company size. The role often requires technical skills, customer service experience, and knowledge of POS systems and troubleshooting tools.

What is manager POS technical support?

A manager POS technical support role involves overseeing technical assistance for point-of-sale systems, ensuring their proper operation and resolving hardware or software issues. The position typically requires knowledge of POS technology, troubleshooting skills, and leadership abilities to coordinate support teams and communicate with clients or vendors.

What are the most commonly searched types of Pos Technical Support jobs in Illinois?

The most popular types of Pos Technical Support jobs in Illinois are:

What cities in Illinois are hiring for Manager Pos Technical Support jobs?

Cities in Illinois with the most Manager Pos Technical Support job openings:

Manager Pos Technical Support jobs near you

POS Support Lead | Atlanta

Chicago, IL • On-site

Photon
1 - 10 employees
Learn more about Photonexternal

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description


A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team, ensuring efficient system performance, and providing exceptional support to both internal stakeholders and customers.
Key Responsibilities:
  • Team Leadership: Lead and mentor the POS support team, fostering a customer-centric culture and ensuring high-quality service delivery.
  • System Management: Oversee the installation, configuration, and maintenance of POS systems, ensuring optimal performance and reliability.
  • Technical Support: Act as the primary point of contact for escalated technical issues, providing timely and effective resolutions.
  • Collaboration: Work closely with other departments to identify system requirements, implement enhancements, and streamline support processes.
  • Training and Development: Develop training materials and conduct sessions to enhance team knowledge and skills related to POS systems.
  • Performance Monitoring: Monitor system performance metrics, generate reports, and implement improvements to enhance efficiency.
  • Vendor Management: Maintain productive relationships with third-party vendors, ensuring service level agreements are met and issues are promptly addressed.

Qualifications:
  • Education: Bachelor's degree in Information Technology, Business Administration, or a related field.
  • Experience: Minimum of 5 years in a technical support role, with at least 2 years in a leadership position, preferably within a retail environment.
  • Technical Skills: Proficiency in POS systems, hardware troubleshooting, and familiarity with mobile operating platforms (Android and iOS).
  • Communication Skills: Excellent verbal and written communication abilities, with a focus on customer service and team collaboration.
  • Problem-Solving: Strong analytical skills with the ability to address complex technical issues efficiently.

Compensation, Benefits and Duration
Minimum Compensation: USD 32,000
Maximum Compensation: USD 112,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post

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