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Manager Pos Technical Support Jobs in Naperville, IL

Photon

POS Support Lead | Atlanta

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Tek Systems

Be Seen First

Technical Support

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

The Technical Support role requires a seasoned professional with over 4 years of diverse experience ... This position involves managing and troubleshooting a variety of systems such as Active Directory ...

TalentWave

Technical Support Specialist

Chicago, IL · On-site

The core responsibilities for this position are managing support requests and being the liaison ... Previous experience in a technical support role is an advantage. Qualifications * BS or MS in ...

Next Step Systems

Technical Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

... managing relationship with external IT vendor, and suggesting and implementing technology-related ... Technical Support Specialist Responsibilities: - Identify and resolve basic issues in office ...

Next Step Systems

Technical Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

Technical Support Specialist, Chicago, IL The Technical Support Specialist is primarily responsible ... management and third-party vendors. - Implement and manage inventory asset system for PCs and ...

tastytrade

Technical Support Specialist

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Trade Desk Team Lead/Manager Licensure Required: None As a Technical Support Specialist with tastytrade, you will be the frontline expert for resolving technical and platform-related issues for our ...

tastytrade

Technical Support Specialist

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Trade Desk Team Lead/Manager Licensure Required: None As a Technical Support Specialist with tastytrade, you will be the frontline expert for resolving technical and platform-related issues for our ...

tastylive

Technical Support Specialist

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Trade Desk Team Lead/Manager Licensure Required: None As a Technical Support Specialist with tastytrade, you will be the frontline expert for resolving technical and platform-related issues for our ...

tastylive

Technical Support Specialist

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Trade Desk Team Lead/Manager Licensure Required: None As a Technical Support Specialist with tastytrade, you will be the frontline expert for resolving technical and platform-related issues for our ...

Fin

Technical Support Specialist

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious ... Begin a personal growth tracker document (or Individual Development Plan) with your manager for ...

Brainlab

National Technical Support

Chicago, IL

$38K - $48K/yr

  • Medical

  • Dental

  • Life

  • Retirement

... and manage escalated cases; maintain and submit technical records and documentation as per ... Support Engineers regarding feedback and improvements triggered by service experiences to ensure ...

Braze

Technical Support Specialist

Chicago, IL · Hybrid

$60K - $95K/yr

WHAT YOU'LL DO As a Technical Support Specialist, you will be a vital member of our Global Customer ... Collaborating effectively with your own team members, Customer Success, Account Managers, Product ...

Brainlab

National Technical Support

Chicago, IL · On-site +1

$38K - $48K/yr

  • Medical

  • Dental

  • Life

  • Retirement

... and manage escalated cases; maintain and submit technical records and documentation as per ... Support Engineers regarding feedback and improvements triggered by service experiences to ensure ...

Fin

Technical Support Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Technical Support Specialist, you'll own complex technical queries around some of our most ... Begin a personal growth tracker document (or Individual Development Plan) with your manager for ...

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Showing results 1-20

All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Naperville, IL

Manager Pos Technical Support information

See Naperville, IL salary details

$29.5K

$85.8K

$147.3K

How much do manager pos technical support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for manager pos technical support in Naperville, IL is $85,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $103,800.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Naperville, IL?

The most popular types of Pos Technical Support jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Manager Pos Technical Support jobs?

Cities near Naperville, IL with the most Manager Pos Technical Support job openings:

Manager Pos Technical Support jobs near you

POS Support Lead | Atlanta

Photon

Chicago, IL

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team, ensuring efficient system performance, and providing exceptional support to both internal stakeholders and customers.

Key Responsibilities:

  • Team Leadership: Lead and mentor the POS support team, fostering a customer-centric culture and ensuring high-quality service delivery. 
  • System Management: Oversee the installation, configuration, and maintenance of POS systems, ensuring optimal performance and reliability.
  • Technical Support: Act as the primary point of contact for escalated technical issues, providing timely and effective resolutions.
  • Collaboration: Work closely with other departments to identify system requirements, implement enhancements, and streamline support processes. 
  • Training and Development: Develop training materials and conduct sessions to enhance team knowledge and skills related to POS systems.
  • Performance Monitoring: Monitor system performance metrics, generate reports, and implement improvements to enhance efficiency.
  • Vendor Management: Maintain productive relationships with third-party vendors, ensuring service level agreements are met and issues are promptly addressed. 

Qualifications:

  • Education: Bachelor's degree in Information Technology, Business Administration, or a related field. 
  • Experience: Minimum of 5 years in a technical support role, with at least 2 years in a leadership position, preferably within a retail environment. 
  • Technical Skills: Proficiency in POS systems, hardware troubleshooting, and familiarity with mobile operating platforms (Android and iOS). 
  • Communication Skills: Excellent verbal and written communication abilities, with a focus on customer service and team collaboration.
  • Problem-Solving: Strong analytical skills with the ability to address complex technical issues efficiently.

Compensation, Benefits and Duration

Minimum Compensation: USD 32,000
Maximum Compensation: USD 112,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post

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