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Manager Genesys Jobs (NOW HIRING)

Genesys

Partner Experience Manager - GSIs

Durham, NC · On-site

Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can ... Partner Experience Manager (Director / Senior Director), Global GSIs Reporting to Senior Director ...

The Computer Merchant, LTD (TCM)

Genesys IVR Developer

$57.50 - $78.75/hr

... CRM integrations. Responsibilities : • Lead the design, development, and administration of ... Required : • 8+ years of experience in Genesys IVR development with Genesys Cloud expertise. • ...

Gallagher

Genesys Product Owner

Rolling Meadows, IL · On-site

Partner with project managers to plan and execute migrations, ensuring readiness across technical, operational, and training dimensions. * Govern the Genesys configuration lifecycle, including skill ...

BI-Commercial

Genesys Lead with GVP

Wilmington, DE · On-site

Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer * Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config ...

PTP

Genesys Cloud Engineer - REMOTE

Austin, TX · On-site +1

$54.25 - $72.75/hr

Quality Management Certification * Knowledge of IP Telephony: Genesys Cloud Edge, AudioCodes, Cisco Gateways, IP Telephones (Polycom, Cisco, etc.) * Development experience to build apps and ...

Genesys Works

Corporate Account Manager

Manhattan, NY · On-site

$75K - $80K/yr

Founded in Houston in 2002, Genesys Works now operates across seven markets nationwide and ... Manage and grow a portfolio of existing corporate partners through strategic relationship ...

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Manager Genesys information

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$27.5K

$81.7K

$137.5K

How much do manager genesys jobs pay per year?

As of Jun 9, 2026, the average yearly pay for manager genesys in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Genesys vs Customer Service Manager?

AspectManager GenesysCustomer Service Manager
Primary RoleOversees Genesys platform operations, manages contact center technologyManages customer service teams and overall customer satisfaction
Required SkillsGenesys platform expertise, technical troubleshooting, contact center workflowsLeadership, communication, customer service strategies
CertificationsGenesys certifications, IT or contact center technology credentialsCustomer service management certifications, leadership training
Work EnvironmentContact centers, IT departments, technology-focused teamsCustomer service departments, client-facing roles

The Manager Genesys primarily focuses on managing the Genesys contact center platform and related technology, ensuring smooth operations and technical support. In contrast, the Customer Service Manager oversees customer service teams, focusing on client satisfaction and service quality. While both roles require leadership skills, the Manager Genesys emphasizes technical expertise with contact center systems, whereas the Customer Service Manager concentrates on customer relations and team management.

More about Manager Genesys jobs
What cities are hiring for Manager Genesys jobs? Cities with the most Manager Genesys job openings:
What are the most commonly searched types of Genesys jobs? The most popular types of Genesys jobs are:
What states have the most Manager Genesys jobs? States with the most job openings for Manager Genesys jobs include:
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Manager Genesys jobs near you
Infographic showing various Manager Genesys job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 46% In-person, 27% Hybrid, and 27% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
L1 System Integration Engineer

L1 System Integration Engineer

GENESYS Consulting Services, Inc.

Albany, NY • On-site

$103K - $139K/yr

Other

Posted 12 days ago

Job description

Mandatory Qualifications:

  • Between 3 and 7 years of experience as a System Integration Engineer
  • At least 72 months (6 years) as a full stack developer (C# primary)
  • At least 48 months (4 yrs) experience with Microsoft .NET (Core) MVC (excluding .NET Framework MVC) and at least 48 months (4 yrs) experience writing front end code using technologies including jQuery, JavaScript, HTML 5, Bootstrap, CSS/SCSS/LESS

Desirable Qualifications:

  • 60 months (5 yrs) of experience in creating SQL queries and creating stored procedures using SQL
  • 36 months (3 yrs) experience writing .NET code using Entity Framework
  • 36 months (3 yrs) experience writing .NET Web Api
  • 36 months (3 yrs) experience writing and executing unit tests
  • 24 months (2 yrs) using GIT for code management

GENESYS Consulting Services, Inc. is proud to be an equal opportunity employer.

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