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Full Time Contact Center Engineer Jobs (NOW HIRING)

NorthShore

Contact Center Engineer II

Warrenville, IL · On-site

$41.64 - $64.54/hr

Warrenville, IL * Full Time * Hours: Monday-Friday, 8:00am - 4:30pm * Hybrid Position * Local travel to other corporate sites will be required as needed. Job Summary: The Contact Center Engineer ...

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary purpose of this position is to provide superior member service while engaging with our membership ...

Adventure Credit Union

Contact Center Agent I

Grand Rapids, MI · On-site

$15.50 - $21.25/hr

We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary purpose of this position is to provide superior member service while engaging with our membership ...

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Full Time Contact Center Engineer information

See salary details

$39K

$101.8K

$137.5K

How much do full time contact center engineer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for full time contact center engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Contact Center Engineer vs Customer Support Specialist?

AspectFull Time Contact Center EngineerCustomer Support Specialist
CredentialsTechnical certifications, relevant IT or networking experienceCustomer service training, communication skills
Work EnvironmentCall centers, technical support teams, IT departmentsCustomer service centers, help desks, client-facing roles
Employer & IndustryTelecommunications, IT services, tech companiesRetail, service providers, tech firms

Full Time Contact Center Engineers focus on maintaining and troubleshooting technical systems in contact centers, requiring technical certifications. Customer Support Specialists primarily handle customer inquiries and provide assistance, emphasizing communication skills. While both roles operate in contact centers, the engineer role is more technical, whereas the support specialist role is customer-facing.

More about Full Time Contact Center Engineer jobs
What are the most commonly searched types of Contact Center Engineer jobs? The most popular types of Contact Center Engineer jobs are:
What job categories do people searching Full Time Contact Center Engineer jobs look for? The top searched job categories for Full Time Contact Center Engineer jobs are:
Full Time Contact Center Engineer jobs near you
Infographic showing various Full Time Contact Center Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.
Contact Center Representative

Contact Center Representative

Mountain Credit Union

Candler, NC • On-site

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Join Mountain Credit Union as a Full Time Contact Center Representative and bring your expertise to a dynamic and member-centric environment. You'll have the opportunity to engage with members, troubleshoot issues, and provide top-notch service while working onsite at our Candler, NC location or possibly another MCU branch such as Franklin or Waynesville. The pay for this exciting position is $20.50 per hour and up based upon experience.

Your problem-solving skills and empathetic nature will shine as you assist members with their banking needs. Take the next step in your career and apply today! You will be offered great full-time benefits such as medical, dental, vision, life insurance, 401(k) with match, incentive pay, 11 Paid Holidays, and Paid Time Off.

Mountain Credit Union: What drives us

We are People Helping People. We provide financial services to people in our community, serving western North Carolina with local decisions and excellent customer service.

Your day as a Contact Center Representative

As a Full Time Contact Center Representative at Mountain Credit Union, you will play a crucial role in assisting members through telephone and online chat channels. Your problem-solving skills and empathetic approach will be put to the test as you resolve issues, answer inquiries, and recommend appropriate solutions to meet the financial needs of our members. Your customer-centric mindset will ensure that members receive the highest level of service and have a positive experience.

Join our team and make a difference in the lives of our members every day.

Requirements for this Contact Center Representative job

To excel as a Contact Center Representative at Mountain Credit Union, candidates should possess strong communication skills, both verbal and written, to effectively assist members over the phone and online chat. Proficiency in using technology and software tools is essential for navigating member accounts and resolving inquiries efficiently. Prior experience in the financial services industry is essential for familiarity with banking products and processes. The ability to multitask, prioritize, and remain calm under pressure will contribute to providing excellent service to our members. If you are a problem-solver with a customer-centric approach, we encourage you to apply for this rewarding position.

Knowledge and skills required for the position are:

  • High school diploma or equivalent is required
  • Prior experience in the financial services industry is required.
Join us!

If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!


Job Posted by ApplicantPro