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Ucce Jobs (NOW HIRING)

K Anand Corporation

UCCE Tier 2 Engineer

Dallas, TX · On-site

UCCE Tier 2 Engineer Work Locations: Richardson, TX Long term contact position Role Overview: The UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and ...

New

Glow Networks

UCCE Engineer

Dallas, TX · On-site

AXL, REST, SOAP § Ability to troubleshoot UCCE/CVP solutions covering multiple products and features under and drive incidents towards resolution § Able to identify problems, acquire ownership and ...

ClifyX

Cisco UCCE Support Engineer

Raleigh, NC · On-site

Cisco UCCE Support Engineer Work Location: Raleigh, NC (Hybrid) Preferred Location Alternative location: Richardson, TX ; San Jose, CA (Hybrid) Contract duration: Long term contract Visa: Role ...

Tata Consultancy Service Limited

NC · On-site

$64K - $100K/yr

A UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with ...

ClifyX

UCCE Tier 2 Engineer

Raleigh, NC · On-site

UCCE Tier 2 Engineer Location: RTP Raleigh, NC is preferred; alternate locations are Richardson, TX and San Jose, CA Duration: 12+ month Contract The UCCE Tier 2 Engineer is responsible for the ...

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Ucce information

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How much do ucce jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ucce in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is the difference between Ucce vs Electrician?

AspectUcceElectrician
Required CredentialsTypically a certificate or diploma in electrical installation or related fieldLicensed or certified electrician license, apprenticeship completion
Work EnvironmentConstruction sites, industrial facilities, residential projectsResidential, commercial, industrial electrical systems
Industry UsageConstruction, maintenance, electrical installationElectrical repair, wiring, system troubleshooting
Common Search/ComparisonUcce vs Electrician

While both Ucce and Electrician roles involve electrical work, Ucce typically refers to a certification or entry-level position focused on electrical installation and maintenance, often in construction or industrial settings. Electricians usually require licensing and have a broader scope of electrical repair and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by UCCE engineers when deploying and managing Cisco Contact Center solutions?

UCCE engineers often encounter challenges such as integrating the Cisco Unified Contact Center Enterprise platform with existing telephony and CRM systems, ensuring high availability, and maintaining system scalability to handle fluctuating call volumes. Troubleshooting complex call routing issues and keeping up with software updates or security patches can also be demanding. Effective collaboration with network administrators, developers, and business analysts is crucial for successfully meeting user and business requirements while minimizing downtime.

What is a UCCE?

UCCE typically refers to professionals working with Cisco Unified Contact Center Enterprise (UCCE), a sophisticated contact center solution for large organizations. These professionals are responsible for designing, deploying, managing, and troubleshooting UCCE systems to ensure effective customer communication and support. Their roles may include working with telephony, call routing, scripting, reporting, and integration with other enterprise systems. UCCE experts often possess strong knowledge in networking, VoIP, and Cisco technologies.

What are the key skills and qualifications needed to thrive as a UCCE engineer?

To thrive as a UCCE Engineer, you need expertise in Cisco Unified Contact Center Enterprise solutions, networking fundamentals, and often a bachelor’s degree in a related field. Familiarity with Cisco tools such as CUCM, ICM, CVP, and certifications like CCNP Collaboration or CCIE Collaboration are highly valuable. Strong problem-solving, communication skills, and the ability to work under pressure set top professionals apart in this role. These skills and qualifications are crucial for ensuring seamless customer experiences, reliable system performance, and effective resolution of technical challenges in complex contact center environments.
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Ucce jobs near you
Infographic showing various Ucce job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% In-person job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Cisco UCCE

Reliable Software Resources Inc

Charlotte, NC • On-site

Full-time

Re-posted yesterday

Job description

Company Description

Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set.


Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements.

To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.


Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list

Job Description

Greetings from Reliable Software Resources Inc!!!


This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Charlotte, NC On-site.

Our client is interested in hiring a UCCE Developer who can use UCCE, CISCO, and CUCM. 

Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009.

 The details of the position are as mentioned below:

Kindly find the JD below for your reference

Title: UCCE Developer

Location: Charlotte, NC

Duration: 12+Months

Term: Contract / Fulltime

Interview Process: Phone then Webx / On-Site

Remote Option: No

Required: Tasks & Duties

Excellent communication skills to include verbal, written & presentation.

UCCE Developer Needed: 

Attend project meetings

Document UCCE solution being implemented using Cisco UCCE 9.x and CUCM 9.1

Develop UCCE applications such as Peripheral Gateways 

Configure translation routes

Develop routing configurations


If interested, please send a reply with your Updated Resume

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply