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Ucce Jobs (NOW HIRING)

Must have Cisco Unified Contact Center Enterprise (UCCE) * 2 years experience with Interactive Voice Response (IVR) * 4 + years Telecommunications experience. * 4+ years VoIP experience * 3 + years ...

Integrate/manage cloud UCaaS (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center (UCCX/UCCE/Webex CC). * Troubleshoot performance and incidents; maintain diagrams, runbooks, and change ...

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal Telephony Program Manager will possess strong knowledge of Call Back Assist that is compatible with ...

Cisco Network Switches/Routers - 10+ years Load Balancers - Cisco and F5 - 5+ years Remote access hardware DNS/DHCP Integration with Phone system & switch - Cisco UCCE platform experience required ...

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Ucce information

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$5

$48

$76

How much do ucce jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ucce in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is the difference between Ucce vs Electrician?

AspectUcceElectrician
Required CredentialsTypically a certificate or diploma in electrical installation or related fieldLicensed or certified electrician license, apprenticeship completion
Work EnvironmentConstruction sites, industrial facilities, residential projectsResidential, commercial, industrial electrical systems
Industry UsageConstruction, maintenance, electrical installationElectrical repair, wiring, system troubleshooting
Common Search/ComparisonUcce vs Electrician

While both Ucce and Electrician roles involve electrical work, Ucce typically refers to a certification or entry-level position focused on electrical installation and maintenance, often in construction or industrial settings. Electricians usually require licensing and have a broader scope of electrical repair and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by UCCE engineers when deploying and managing Cisco Contact Center solutions?

UCCE engineers often encounter challenges such as integrating the Cisco Unified Contact Center Enterprise platform with existing telephony and CRM systems, ensuring high availability, and maintaining system scalability to handle fluctuating call volumes. Troubleshooting complex call routing issues and keeping up with software updates or security patches can also be demanding. Effective collaboration with network administrators, developers, and business analysts is crucial for successfully meeting user and business requirements while minimizing downtime.

What is a UCCE?

UCCE typically refers to professionals working with Cisco Unified Contact Center Enterprise (UCCE), a sophisticated contact center solution for large organizations. These professionals are responsible for designing, deploying, managing, and troubleshooting UCCE systems to ensure effective customer communication and support. Their roles may include working with telephony, call routing, scripting, reporting, and integration with other enterprise systems. UCCE experts often possess strong knowledge in networking, VoIP, and Cisco technologies.

What are the key skills and qualifications needed to thrive as a UCCE engineer?

To thrive as a UCCE Engineer, you need expertise in Cisco Unified Contact Center Enterprise solutions, networking fundamentals, and often a bachelor’s degree in a related field. Familiarity with Cisco tools such as CUCM, ICM, CVP, and certifications like CCNP Collaboration or CCIE Collaboration are highly valuable. Strong problem-solving, communication skills, and the ability to work under pressure set top professionals apart in this role. These skills and qualifications are crucial for ensuring seamless customer experiences, reliable system performance, and effective resolution of technical challenges in complex contact center environments.
More about Ucce jobs
What cities are hiring for Ucce jobs? Cities with the most Ucce job openings:
What states have the most Ucce jobs? States with the most job openings for Ucce jobs include:
Infographic showing various Ucce job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% In-person job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Full-time

Re-posted 14 days ago


Job description

Company Description

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Job Description

Position: Cisco Call Manager 

Location: Onsite required in Bloomington, IL 

Duration: 6 Months


US Citizenship or Green Card Required 

No Relocation budget 

Shift: Mon - Fri 8 AM to 5 PM 


Must Haves: 

7+ yrs of experience with Cisco Call Manager and Unity voice mail - configuration and testing. 


Description for requirements:

Test Discipline knowledge, UCCM, and Unity VM. 

UCCE Infrastructure support and management for 8.5 and 9.x 

- Installation, Implementation and configuration of UCCE Infrastructure for Enterprise Network 

- Experience with UCCE 9.x a plus running on Cisco UCS B/C series 

- Cisco Call Manager and Unity voice mail configuration and troubleshooting experience 

- Cisco IP-IVR scripting and configuration experience 

- Cisco IPT VoIP design, UCCE design, Cisco voice gateways 

- Cisco UCCE Web View and CUIS/CUIC 

- Peripheral Gateway configuration experience to Cisco Call Manager 

Good to have skills: Cisco Unified Communications Manager configuration and troubleshooting 

experience. Networking - Route/Switch experience


Additional Information


Zishan Khan p: 408-598-3037 (x: 120)