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Ucce Jobs in Georgia (NOW HIRING)

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

Ucce information

See Georgia salary details

$4

$40

$64

How much do ucce jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ucce in Georgia is $40.68, according to ZipRecruiter salary data. Most workers in this role earn between $33.08 and $50.72 per hour, depending on experience, location, and employer.

What is the difference between Ucce vs Electrician?

AspectUcceElectrician
Required CredentialsTypically a certificate or diploma in electrical installation or related fieldLicensed or certified electrician license, apprenticeship completion
Work EnvironmentConstruction sites, industrial facilities, residential projectsResidential, commercial, industrial electrical systems
Industry UsageConstruction, maintenance, electrical installationElectrical repair, wiring, system troubleshooting
Common Search/ComparisonUcce vs Electrician

While both Ucce and Electrician roles involve electrical work, Ucce typically refers to a certification or entry-level position focused on electrical installation and maintenance, often in construction or industrial settings. Electricians usually require licensing and have a broader scope of electrical repair and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by UCCE engineers when deploying and managing Cisco Contact Center solutions?

UCCE engineers often encounter challenges such as integrating the Cisco Unified Contact Center Enterprise platform with existing telephony and CRM systems, ensuring high availability, and maintaining system scalability to handle fluctuating call volumes. Troubleshooting complex call routing issues and keeping up with software updates or security patches can also be demanding. Effective collaboration with network administrators, developers, and business analysts is crucial for successfully meeting user and business requirements while minimizing downtime.

What is a UCCE?

UCCE typically refers to professionals working with Cisco Unified Contact Center Enterprise (UCCE), a sophisticated contact center solution for large organizations. These professionals are responsible for designing, deploying, managing, and troubleshooting UCCE systems to ensure effective customer communication and support. Their roles may include working with telephony, call routing, scripting, reporting, and integration with other enterprise systems. UCCE experts often possess strong knowledge in networking, VoIP, and Cisco technologies.

What are the key skills and qualifications needed to thrive as a UCCE engineer?

To thrive as a UCCE Engineer, you need expertise in Cisco Unified Contact Center Enterprise solutions, networking fundamentals, and often a bachelor’s degree in a related field. Familiarity with Cisco tools such as CUCM, ICM, CVP, and certifications like CCNP Collaboration or CCIE Collaboration are highly valuable. Strong problem-solving, communication skills, and the ability to work under pressure set top professionals apart in this role. These skills and qualifications are crucial for ensuring seamless customer experiences, reliable system performance, and effective resolution of technical challenges in complex contact center environments.
What are popular job titles related to Ucce jobs in Georgia? For Ucce jobs in Georgia, the most frequently searched job titles are:
Infographic showing various Ucce job openings in Georgia as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% In-person job distribution, with an average salary of $84,606 per year, or $40.7 per hour.

Telecom Engineer

krg technology inc

Columbus, GA • On-site

Full-time

Re-posted 2 days ago


Job description

Job Description

Candidate must have experience in a call center environment to include the following :

a. UCCE, UCCX or PCCE experience

b. CVP scripting experience

c. Cisco Call Manager

d. Cisco Unity

Additional Information

All your information will be kept confidential according to EEO guidelines.


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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