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Solution Center Jobs in Georgia (NOW HIRING)

Kuka AG

Project Procurement Manager

Atlanta, GA · On-site

Close collaboration with the Solution Center teams across Europe * To standardize the design with focus on PowerStore Racking and CycloneCarrier Racking together with PTC resp. LGSTC and the related ...

RIT Solutions, Inc.

Solution Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

... Contact Center to build parity, but moving to Train D working on more innovative solutions to optimizing experience in GPS program within CVS and across different systems they have to provide ...

Acuity Brands

Solution Architect Lead

Conyers, GA · On-site

This role requires deep expertise Data Center infrastructure, industrial networking, edge-to-cloud integration technologies, and control solutions such as, Programmable Logic Controllers (PLCs). The ...

Acuity, Inc.

Solution Architect Lead

Conyers, GA · On-site

This role requires deep expertise Data Center infrastructure, industrial networking, edge-to-cloud integration technologies, and control solutions such as, Programmable Logic Controllers (PLCs). The ...

Noblesoft Technologies

Workday Solution Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

Design, develop and implement solutions for Workday Financials modules, including Core Financials, Banking & Settlements, Accounting Center, Revenue Management, Contracts-to-Cash, Record-to-Report ...

Flight Centre Travel Group (usa) Inc

$53.75 - $70.75/hr

Solution Architect - South Bank, QLD Apply now Refer a friend Job no: 530825 Brand: Product and ... Digital and Technology At Flight Centre Travel Group (FCTG) our purpose is to'open up the world for ...

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable ... We perceive our clients' problems and respond with custom solutions instead of handing over ...

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Solution Center information

What are some typical challenges faced by professionals working in a solution center, and how can they be addressed?

Professionals in a Solution Center often handle a high volume of inquiries and complex troubleshooting requests, which can be challenging when balancing speed and quality of service. Navigating rapidly evolving technologies and ensuring effective communication across departments are also common hurdles. To address these challenges, many teams implement regular training sessions, knowledge-sharing initiatives, and use robust ticketing systems to streamline workflow. Collaboration with technical experts and clear escalation protocols further help in resolving issues efficiently and enhancing customer satisfaction.

What is a solution center?

A Solution Center is a specialized team or facility within an organization that provides expert support, technical assistance, and innovative solutions to customers or internal stakeholders. Solution Centers are often focused on resolving complex issues, offering product demonstrations, and assisting with the implementation of new technologies. They play a crucial role in ensuring customer satisfaction by delivering tailored guidance and troubleshooting. These centers may operate virtually or in physical locations, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a solution center specialist?

To thrive as a Solution Center Specialist, you need strong problem-solving abilities, customer service expertise, and typically a background in information technology or related fields. Proficiency with ticketing systems, CRM platforms, and remote troubleshooting tools is commonly required, along with any relevant IT certifications such as CompTIA A+ or ITIL. Outstanding communication, patience, and adaptability help specialists address diverse customer issues and collaborate effectively with team members. These competencies ensure efficient resolution of technical problems and contribute to high customer satisfaction and operational efficiency.

What is the difference between Solution Center vs Customer Support Specialist?

AspectSolution CenterCustomer Support Specialist
Required CredentialsTechnical certifications, problem-solving skillsCustomer service training, communication skills
Work EnvironmentTechnical teams, call centers, online supportCall centers, help desks, online chat
Employer & Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search & Comparison IntentTechnical problem resolution, support rolesCustomer interaction, issue resolution

The Solution Center typically focuses on technical problem-solving within IT or tech industries, requiring certifications and technical skills. In contrast, a Customer Support Specialist emphasizes customer communication and service, often with less technical certification. Both roles involve support but differ in technical depth and work environment.

What are popular job titles related to Solution Center jobs in Georgia?

For Solution Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Solution Center jobs in Georgia look for?

The top searched job categories for Solution Center jobs in Georgia are:

Solution Center jobs near you
Infographic showing various Solution Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Project Procurement Manager

Kuka AG

Atlanta, GA • On-site

Full-time

Re-posted 6 days ago

Job description

Where do people love what they do, and being great at what they do?

At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Make an impact

Material Groups

  • To manage all direct materials used in projects (New Business & Customer Service) for the whole AMERICAS region
  • Collaborate with our Product Center to on align make or buy decisions with long-term strategic goals
  • The 3 material groups Autorstore, Racking and Mech./ Electr. Installations are managed by the respective Category Lead. The Project Procurement Manager AMERICAS will take the lead for the project in close cooperation with the Category team

Project Procurement

  • During Sales phase (early involvement): Be a member of the Sales proposal team, establishing the Supply Plan, identifying which materials have to be approached. 
  • Supply base: to define the suppliers to be requested together with peers like a) Category leads b) Global Purchasing reg. supplier strategy; c) Local Project Team; d) Product Center when applicable. 
  • To work closely with internal stakeholders on scope, requirements and specifications
  • To establish the Project Roadmap: to list all materials related suppliers; ongoing updates in order to have transparency of quotes (ROM vs. budget vs. fixed pricing; technical status etc.)
  • To approach suppliers for first quotes, pre-negotiations, final negotiations, 
  • To propose the budget calculation (PCO) per material to the Sales project team; ideally based on a fix quote
  • To negotiate with the suppliers in order to evaluate best price performance ratio
  • To apply the relevant purchasing conditions (project specific & using the Standard Terms & Conditions resp. the supplier agreements
  • To draft, review, and negotiate work contracts and other agreements as needed
  • To manage the Project Procurement scope during the project after award.

Supplier Management

  • To rate the supplier after project completion; as a standard latest +6 months after PAC
  • To share the ratings with the supplier and organize a review (Level 1 audit); to manage the corrective actions together with peers (Global Procurement)
  • To share the performance with the responsible Category Lead
  • To support the supplier audits
  • To establish and maintain relationships with key suppliers and external partners for the project.

Collaboration with Category Management (Like Autostore perifirals, Racking & Installations)

  • To collaborate with and involve the Category team when Autostore, racking and installations are used for the project
  • Close alignment in order the Category team applies correct specifications for the materials and the related project conditions (e.g. milestones, payment terms, warranty)

Collaboration with Global Procurement

  • Close alignment for the Category leads reg. global supply base development
  • Joint optimizations of tools and methods

Collaboration with the Solution Center

  • Close collaboration with the Solution Center teams across Europe
  • To standardize the design with focus on PowerStore Racking and CycloneCarrier Racking together with PTC resp. LGSTC and the related suppliers

Savings

  • Define and Realize savings potential in the third-party materials for the project 
What you need to succeed
  • Engineering degree or commercial degree with good technical knowledge
  • Minimal 3-5 years' experience in operational and strategic purchasing
  • Supply Chain Management experience in comparable industries and project-oriented solutions: discrete manufacturing industries; not in process industries (chemical, pharma, nutrition); not in pure service companies (as e.g. banking, insurance)
  • Good knowledge of contract and local regulations
  • Good negotiation skills
  • Fluent communication in English (ideally mother language); in written and spoken
  • Good and proven knowledge of MS Office (Excel, PowerPoint, Word)
  • SAP R3 MM (Material Management) with focus on purchasing transactions

Desirable:

  • Diploma in Purchasing (e.g. CIPS certificate)
  • MBA; ideally in Supply Chain Management
  • Every other language besides English & German is beneficial
  • Working experience in an international company with multiple sites
  • Work experience in project business comparable to intralogistics projects (size of projects; technology in HW, SW and automation)
  • Experience as Project Manager to manage trans-regional projects with multiple sites
Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that's united by passion and driven by the OneSwisslog team spirit.

About Swisslog

Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We're a team of 2,900 experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we're implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.

Join the journey!

If you think a career with Swisslog could be what you are looking for, wed love to hear from you.

Were looking forward to receiving your application!
Note for United States job postings (EEO statement):
Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.

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