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Solution Center Jobs in Georgia (NOW HIRING)

Solution Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

... Contact Center to build parity, but moving to Train D working on more innovative solutions to optimizing experience in GPS program within CVS and across different systems they have to provide ...

This role requires deep expertise Data Center infrastructure, industrial networking, edge-to-cloud integration technologies, and control solutions such as, Programmable Logic Controllers (PLCs). The ...

This role requires deep expertise Data Center infrastructure, industrial networking, edge-to-cloud integration technologies, and control solutions such as, Programmable Logic Controllers (PLCs). The ...

This role requires deep expertise Data Center infrastructure, industrial networking, edge-to-cloud integration technologies, and control solutions such as, Programmable Logic Controllers (PLCs). The ...

Workday Solution Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

Design, develop and implement solutions for Workday Financials modules, including Core Financials, Banking & Settlements, Accounting Center, Revenue Management, Contracts-to-Cash, Record-to-Report ...

$53.75 - $70.75/hr

Solution Architect - South Bank, QLD Apply now Refer a friend Job no: 530825 Brand: Product and ... Digital and Technology At Flight Centre Travel Group (FCTG) our purpose is to'open up the world for ...

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Solution Center information

What is a solution center?

A Solution Center is a specialized team or facility within an organization that provides expert support, technical assistance, and innovative solutions to customers or internal stakeholders. Solution Centers are often focused on resolving complex issues, offering product demonstrations, and assisting with the implementation of new technologies. They play a crucial role in ensuring customer satisfaction by delivering tailored guidance and troubleshooting. These centers may operate virtually or in physical locations, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a solution center specialist?

To thrive as a Solution Center Specialist, you need strong problem-solving abilities, customer service expertise, and typically a background in information technology or related fields. Proficiency with ticketing systems, CRM platforms, and remote troubleshooting tools is commonly required, along with any relevant IT certifications such as CompTIA A+ or ITIL. Outstanding communication, patience, and adaptability help specialists address diverse customer issues and collaborate effectively with team members. These competencies ensure efficient resolution of technical problems and contribute to high customer satisfaction and operational efficiency.

What are some typical challenges faced by professionals working in a solution center, and how can they be addressed?

Professionals in a Solution Center often handle a high volume of inquiries and complex troubleshooting requests, which can be challenging when balancing speed and quality of service. Navigating rapidly evolving technologies and ensuring effective communication across departments are also common hurdles. To address these challenges, many teams implement regular training sessions, knowledge-sharing initiatives, and use robust ticketing systems to streamline workflow. Collaboration with technical experts and clear escalation protocols further help in resolving issues efficiently and enhancing customer satisfaction.

What is the difference between Solution Center vs Customer Support Specialist?

AspectSolution CenterCustomer Support Specialist
Required CredentialsTechnical certifications, problem-solving skillsCustomer service training, communication skills
Work EnvironmentTechnical teams, call centers, online supportCall centers, help desks, online chat
Employer & Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search & Comparison IntentTechnical problem resolution, support rolesCustomer interaction, issue resolution

The Solution Center typically focuses on technical problem-solving within IT or tech industries, requiring certifications and technical skills. In contrast, a Customer Support Specialist emphasizes customer communication and service, often with less technical certification. Both roles involve support but differ in technical depth and work environment.

Infographic showing various Solution Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Student Assistant Student Solution Center

Georgia Institute of Technology

Atlanta, GA • On-site

$9/hr

Part-time

Posted 9 days ago


Georgia Tech rating

7.5

Company rating: 7.5 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

316th of 630 rated colleges and universities


Job description

About Us
Join our Team at the College of Coastal Georgia!
Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures. To learn more about the College of Coastal Georgia's Vision, Mission and Values please click here: https://www.ccga.edu/about/visionmission/
Location
Our campus is located at One College Drive Brunswick, GA 31520.
Department Information
Student Affairs
Job Summary
This is a 19.5 hour per week maximum, part-time student position. This position requires employees who are able to positively represent this Office and the College to various internal and external constituents with a positive and professional demeanor at all times.
The student employee must have effective writing, verbal communication, and Microsoft Office skills. Student employees must have a high level of integrity as they may come into contact with confidential information. The student may serve as the first point of contact for students, guests and families visiting the Student Solution Center. This position will assist in answering in-bound and out-bound calls for the College's main line as well as the Offices of Financial Aid, Student Accounts, Testing, Academic Advising, Housing and Admissions. Work Study students will aid Solution Center Specialist in their daily operations of the Center and other duties assigned.
The weekly schedule will be assigned by the supervisor in conjunction with the student's class schedule. The work schedule is subject to change between semesters or as needed. Students are not to work during scheduled class time, even if class is cancelled or dismissed early.
Responsibilities
Provide assistance to students while completing forms and applications. -
- Perform clerical duties
- Run errands at the discretion of the supervisor
- Assist with special projects
- Provide assistance to students while completing forms, applications, and federal and state websites.
- Support campus outreach efforts to educate students on the services and resources provided by the Student Solution Center.
- Perform any related work as required
Required Qualifications
Educational Requirements
- Must be enrolled in at least 6 credit hours at all times
Other Required Qualifications
- May not be employed in more than one job at a time on campus
Proposed Salary
$9 per hour
Knowledge, Skills, & Abilities
ABILITIES
- Ability to effectively write and communicate
- Maintain confidentiality and integrity
- Uphold a professional and positive attitude
SKILLS
- Microsoft Office
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources at (912) 279.5740, or by email at careers@ccga.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
* Successful completion of background investigation and legal authorization to work in the US prior to employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with the College of Coastal Georgia, as determined by the College of Coastal Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable a satisfactory credit check, Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statues, rules and regulations of this college and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
* College of Coastal Georgia is a Tobacco and Smoke-Free Community
Equal Employment Opportunity
The College of Coastal Georgia provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the American with Disabilities Act to participate in the search process should notify Human Resources at 912-279-5740.
Other Information
MORE ABOUT US
The vision of the College is to be a college of choice for students within Georgia and beyond, providing an outstanding education for tomorrow's leaders and citizens through service-learning, global awareness and engaged entrepreneurship. With a strong emphasis on student retention, progression and timely graduation, the College offers over 20 baccalaureate degrees, as well as a few career associate degrees. Approximately 3,400 students are served by more than 200 employees. CCGA is an active participant in the Complete College Georgia initiative designed to support community partnerships and develop the critical thinking, problem-solving and communication skills necessary to address the challenges of 21st century economic development and community wellbeing. For more information, visit the College website: http://www.ccga.edu
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About Georgia Tech

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Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with great economic and cultural strengths. The Institute is a member of the University System of Georgia, the Georgia Research Alliance, and the Association of American Universities. Georgia Tech prides itself on its technology resources, collaborations, high-quality student body, and its commitment to diversity, equity, and inclusion.

Industry

Education and colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US