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Solution Center Jobs in Georgia (NOW HIRING)

Insight Global

Desktop Support Technician

Norcross, GA · On-site

$21/hr

A+ Certification Staging & Configuration Analyst performs a wide variety of tasks related to the Technology Solution Center including staging & configuration, depot repair and warehouse functions.

Kuka AG

Project Procurement Manager

Atlanta, GA · On-site

Close collaboration with the Solution Center teams across Europe * To standardize the design with focus on PowerStore Racking and CycloneCarrier Racking together with PTC resp. LGSTC and the related ...

Kuka AG

Project Procurement Manager

Atlanta, GA

Close collaboration with the Solution Center teams across Europe * To standardize the design with focus on PowerStore Racking and CycloneCarrier Racking together with PTC resp. LGSTC and the related ...

Noblesoft Technologies

Workday Solution Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

... Center, Revenue Management, Contracts-to-Cash, Record-to-Report, Procure-to-Pay, Grants and ... solutions as needed to address functionality gaps, provide efficiency, and address business needs ...

INSPYR Solutions

Data Center Technician

Atlanta, GA · On-site

$60K - $75K/yr

Data Center Technician Our client is seeking a highly skilled and experienced Data Center ... Firm understanding of GPU hardware and liquid cooled rack solutions. * Ability to work ...

Kiongroup

Solution Consultant

Atlanta, GA · On-site

$96K - $190K/yr

As a Solution Consultant, you will collaborate with customers and sales teams to design innovative ... Strong understanding of distribution center operations and material handling technologies

Kiongroup

Solution Consultant

Atlanta, GA

$96K - $190K/yr

As a Solution Consultant, you will collaborate with customers and sales teams to design innovative ... Strong understanding of distribution center operations and material handling technologies

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable ... We perceive our clients' problems and respond with custom solutions instead of handing over ...

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All JobsSolution Center JobsSolution Center Jobs in Georgia

Solution Center information

What services does a solution center offer?

A Solution Center provides technical support, troubleshooting, and customer service for products or services. Staff often use diagnostic tools and have technical certifications to resolve issues efficiently and improve customer satisfaction.

What are some typical challenges faced by professionals working in a Solution Center, and how can they be addressed?

Professionals in a Solution Center often handle a high volume of inquiries and complex troubleshooting requests, which can be challenging when balancing speed and quality of service. Navigating rapidly evolving technologies and ensuring effective communication across departments are also common hurdles. To address these challenges, many teams implement regular training sessions, knowledge-sharing initiatives, and use robust ticketing systems to streamline workflow. Collaboration with technical experts and clear escalation protocols further help in resolving issues efficiently and enhancing customer satisfaction.

What is a Solution Center?

A Solution Center is a specialized team or facility within an organization that provides expert support, technical assistance, and innovative solutions to customers or internal stakeholders. Solution Centers are often focused on resolving complex issues, offering product demonstrations, and assisting with the implementation of new technologies. They play a crucial role in ensuring customer satisfaction by delivering tailored guidance and troubleshooting. These centers may operate virtually or in physical locations, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a Solution Center Specialist, and why are they important?

To thrive as a Solution Center Specialist, you need strong problem-solving abilities, customer service expertise, and typically a background in information technology or related fields. Proficiency with ticketing systems, CRM platforms, and remote troubleshooting tools is commonly required, along with any relevant IT certifications such as CompTIA A+ or ITIL. Outstanding communication, patience, and adaptability help specialists address diverse customer issues and collaborate effectively with team members. These competencies ensure efficient resolution of technical problems and contribute to high customer satisfaction and operational efficiency.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior solutions architects, certain freelance consultants, and top-tier sales executives, often requiring advanced skills, certifications, and extensive experience. These roles typically involve complex problem-solving, client interaction, and high-value transactions or projects.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like Technical Support Manager or Customer Service Director may also command higher pay, especially in large organizations or those requiring technical expertise and leadership skills.

What skills do solution center employees need?

Solution center employees need strong communication and problem-solving skills to assist customers effectively. They should be proficient with relevant tools and technology, have good organizational abilities, and often require knowledge of the company's products or services. Customer service experience and the ability to work in a team environment are also important.

What is the difference between Solution Center vs Customer Support Specialist?

AspectSolution CenterCustomer Support Specialist
Required CredentialsTechnical certifications, problem-solving skillsCustomer service training, communication skills
Work EnvironmentTechnical teams, call centers, online supportCall centers, help desks, online chat
Employer & Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search & Comparison IntentTechnical problem resolution, support rolesCustomer interaction, issue resolution

The Solution Center typically focuses on technical problem-solving within IT or tech industries, requiring certifications and technical skills. In contrast, a Customer Support Specialist emphasizes customer communication and service, often with less technical certification. Both roles involve support but differ in technical depth and work environment.

What are popular job titles related to Solution Center jobs in Georgia? For Solution Center jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Solution Center jobs in Georgia look for? The top searched job categories for Solution Center jobs in Georgia are:
Solution Center jobs near you
Infographic showing various Solution Center job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Desktop Support Technician

Desktop Support Technician

Insight Global

Norcross, GA • On-site

$21/hr

Full-time

Medical, Dental, Vision

Posted 18 days ago

Job description

Title: Staging & Configuration Technician

Location: Peachtree Corners, GA 30071

Hours: Monday-Friday 9am-5pm (Onsite)

Must-Haves:

  • Updating status of devices in various software systems § develop and maintain documentation for staging processes. Perform RMA & OBF processes for customer, supplier, manufacturers.
  • Install components into PC’s, Switches, Routers, Servers, Mobile and other devices.
  • Load images, configurations and firmware onto PC’s, Switches, Routers, Servers, Mobile and other devices.
  • Provide back-up support to other roles within the team, through cross-functional training and ongoing updates in that area.
  • Related technical experience
  • High School Diploma or equivalent, technical training, military experience, or college desired.
  • Excellent computer and communication skills.
  • Microsoft, or Other Office Suite Software.

Nice to Have Skills & Experience

  • A+ Certification

Job Description:

Staging & Configuration Analyst performs a wide variety of tasks related to the Technology Solution Center including staging & configuration, depot repair and warehouse functions. Responsible for the proper and accurate configuration of IT Hardware and meeting production goals