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Solution Center Jobs in Georgia (NOW HIRING)

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable ... We perceive our clients' problems and respond with custom solutions instead of handing over ...

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable ... We perceive our clients' problems and respond with custom solutions instead of handing over ...

Design, develop and implement solutions for Workday Financials modules, including Core Financials, Banking & Settlements, Accounting Center, Revenue Management, Contracts-to-Cash, Record-to-Report ...

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... cloud technology solutions across a wide range of industries, including healthcare, retail ...

The Wire Center Assistant Manager manages alongside the Wire Center Manager, all center functions ... Ensure wire cutting and solution department processes and procedures are followed * Work with ...

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... cloud technology solutions across a wide range of industries, including healthcare, retail ...

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... cloud technology solutions across a wide range of industries, including healthcare, retail ...

Showing results 21-40

Solution Center information

What is a solution center?

A Solution Center is a specialized team or facility within an organization that provides expert support, technical assistance, and innovative solutions to customers or internal stakeholders. Solution Centers are often focused on resolving complex issues, offering product demonstrations, and assisting with the implementation of new technologies. They play a crucial role in ensuring customer satisfaction by delivering tailored guidance and troubleshooting. These centers may operate virtually or in physical locations, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a solution center specialist?

To thrive as a Solution Center Specialist, you need strong problem-solving abilities, customer service expertise, and typically a background in information technology or related fields. Proficiency with ticketing systems, CRM platforms, and remote troubleshooting tools is commonly required, along with any relevant IT certifications such as CompTIA A+ or ITIL. Outstanding communication, patience, and adaptability help specialists address diverse customer issues and collaborate effectively with team members. These competencies ensure efficient resolution of technical problems and contribute to high customer satisfaction and operational efficiency.

What are some typical challenges faced by professionals working in a solution center, and how can they be addressed?

Professionals in a Solution Center often handle a high volume of inquiries and complex troubleshooting requests, which can be challenging when balancing speed and quality of service. Navigating rapidly evolving technologies and ensuring effective communication across departments are also common hurdles. To address these challenges, many teams implement regular training sessions, knowledge-sharing initiatives, and use robust ticketing systems to streamline workflow. Collaboration with technical experts and clear escalation protocols further help in resolving issues efficiently and enhancing customer satisfaction.

What is the difference between Solution Center vs Customer Support Specialist?

AspectSolution CenterCustomer Support Specialist
Required CredentialsTechnical certifications, problem-solving skillsCustomer service training, communication skills
Work EnvironmentTechnical teams, call centers, online supportCall centers, help desks, online chat
Employer & Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search & Comparison IntentTechnical problem resolution, support rolesCustomer interaction, issue resolution

The Solution Center typically focuses on technical problem-solving within IT or tech industries, requiring certifications and technical skills. In contrast, a Customer Support Specialist emphasizes customer communication and service, often with less technical certification. Both roles involve support but differ in technical depth and work environment.

Infographic showing various Solution Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Senior Data Center Solutions Consultant

Honeywell

Atlanta, GA

$175K - $225K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 545 rated manufacturers


Job description

The Senior Data-Center Solutions Consultant leads the design and technical architecture of integrated building systems for Datacenter environments. This role combines deep Data Center domain expertise with strong business acumen to translate guest experience and operational requirements into scalable, high-performance solutions. The position plays a critical role in pre-sales engagements, customer advisory, and cross-functional collaboration to deliver innovative, value-driven system architectures.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Required Qualifications

Experience

  • 7+ years in Data Center application engineering, solution proposal or solution consulting OR
  • 7+ years in Data Center Facility Management Leadership AND 3+ years designing building systems in Data-centers

Technical & Professional Skills

  • Strong expertise in Data Center building systems, controls, and integration technologies
  • Proven ability to translate customer and guest experience needs into technical solutions
  • Ability to analyze technical specifications and propose cost-effective alternatives
  • Business acumen to connect technical solutions with measurable outcomes
  • Strong storytelling and presentation skills for customer engagement
  • Excellent relationship-building and stakeholder management capabilities
  • Proficiency in Microsoft Office and willingness to learn configuration/pricing tools

Education

  • Bachelor's degree in electrical engineering, Mechanical Engineering, or related field preferred

Additional Requirements

  • Travel: 25-50% (domestic and international)

Preferred Competencies

  • Experience in Data Center settings
  • Knowledge of smart building ecosystems
  • Ability to identify market opportunities and drive innovation initiatives
  • Experience influencing product strategy or standardization efforts

The salary range for this position is ($175000-225000). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This role is INCENTIVE eligible

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. August 7, 2026

"In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell"

Key Responsibilities

System Architecture & Design

  • Lead the design of reference architectures for integrated building systems in Data Centers, including:
    • Building Management Systems (BMS)
    • Energy management and control platforms
    • Guest room and public area automation
    • Security and surveillance solutions
    • Fire and Life Safety solutions
    • Other Low-voltage and connected building technologies
  • Translate customer requirements into scalable, clearly documented solution designs with defined integration paths.
  • Recommend optimal system architectures aligned with guest comfort, operational efficiency, energy optimization, and occupancy-based control.
  • Review technical specifications, drawings, and integration requirements for major hospitality projects.

Customer Engagement & Technical Discovery

  • Lead technical discovery sessions to identify customer challenges, goals, and existing environments.
  • Engage with owners, operators, consultants, and partners to understand operational workflows and regional requirements.
  • Act as a trusted advisor throughout the customer journey, building strong relationships and credibility.
  • Clearly communicate complex technical concepts to both technical and non-technical stakeholders.

Pre-Sales & Solution Consulting

  • Provide technical leadership in pre-sales engagements (no direct quota responsibility).
  • Design customized solutions that align product capabilities to customer needs and business outcomes.
  • Deliver tailored product demonstrations that highlight solution value and return on investment (ROI).
  • Lead architecture discussions, validate feasibility, and address technical objections.
  • Translate technical features into clear business benefits through compelling storytelling.

Continuous Improvement & Industry Expertise

  • Maintain deep knowledge of Data centers, building system integrations, and global standards.
  • Analyze customer specifications and single-line diagrams to deliver optimized, cost-effective solutions.
  • Support product lifecycle management and continuous improvement initiatives.
  • Represent technical value in customer presentations, design reviews, and industry discussions.

What Honeywell employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906