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Solution Center Jobs in Georgia (NOW HIRING)

General Call Center | Full-Time

Call Center Representative

Midway, GA · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Guide customers through options to find the best solutions. * Follow scripts, policies, and ...

Pwc

Contact Center Transformation - Director

Atlanta, GA · On-site

$155K - $410K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Contact Center Transformation - Director, you will lead the charge in revolutionizing user ... solutions that enhance client support experiences. As a Director, you will set the strategic ...

nLeague

Sr. Workday Solution Architect

Atlanta, GA · On-site

Design, develop and implement solutions for Workday Financials modules, including Core Financials, Banking & Settlements, Accounting Center, Revenue Management, Contracts-to-Cash, Record-to-Report ...

Hp

Labels & Packaging Solution Archtect Expert

Alpharetta, GA

$147K - $231K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The position is responsible for demonstrating our products and solutions in the Graphics Experience Center, showcasing real customer applications and highlighting the value of our labels and ...

Flight Centre Travel Group (usa) Inc

$53.75 - $70.75/hr

Solution Architect - South Bank, QLD Apply now Refer a friend Job no: 530377AX Brand: Product and ... Digital and Technology 12 Month contract opportunity At Flight Centre Travel Group (FCTG) our ...

RemX

Call Center ~ Financial

Atlanta, GA · On-site

$20/hr

... solutions or escalate when necessaryPerform account maintenance tasks such as transfers, stop payments, and updatesMeet individual and team performance goals (KPIs)Qualifications:1 year call center ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Confident Staff Solutions

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Confident Staff Solutions

Call Center Agent

Columbus, GA · On-site

$13.50 - $17.75/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

Confident Staff Solutions

Call Center Agent

Macon, GA · On-site

$14.50 - $19/hr

Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing ... As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... center footprint and operations that extend across multiple countries. We deliver Customer ... cloud technology solutions across a wide range of industries, including healthcare, retail ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... center footprint and operations that extend across multiple countries. We deliver Customer ... cloud technology solutions across a wide range of industries, including healthcare, retail ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... center footprint and operations that extend across multiple countries. We deliver Customer ... cloud technology solutions across a wide range of industries, including healthcare, retail ...

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Showing results 21-40

All JobsSolution Center JobsSolution Center Jobs in Georgia

Solution Center information

What are some typical challenges faced by professionals working in a solution center, and how can they be addressed?

Professionals in a Solution Center often handle a high volume of inquiries and complex troubleshooting requests, which can be challenging when balancing speed and quality of service. Navigating rapidly evolving technologies and ensuring effective communication across departments are also common hurdles. To address these challenges, many teams implement regular training sessions, knowledge-sharing initiatives, and use robust ticketing systems to streamline workflow. Collaboration with technical experts and clear escalation protocols further help in resolving issues efficiently and enhancing customer satisfaction.

What is a solution center?

A Solution Center is a specialized team or facility within an organization that provides expert support, technical assistance, and innovative solutions to customers or internal stakeholders. Solution Centers are often focused on resolving complex issues, offering product demonstrations, and assisting with the implementation of new technologies. They play a crucial role in ensuring customer satisfaction by delivering tailored guidance and troubleshooting. These centers may operate virtually or in physical locations, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a solution center specialist?

To thrive as a Solution Center Specialist, you need strong problem-solving abilities, customer service expertise, and typically a background in information technology or related fields. Proficiency with ticketing systems, CRM platforms, and remote troubleshooting tools is commonly required, along with any relevant IT certifications such as CompTIA A+ or ITIL. Outstanding communication, patience, and adaptability help specialists address diverse customer issues and collaborate effectively with team members. These competencies ensure efficient resolution of technical problems and contribute to high customer satisfaction and operational efficiency.

What is the difference between Solution Center vs Customer Support Specialist?

AspectSolution CenterCustomer Support Specialist
Required CredentialsTechnical certifications, problem-solving skillsCustomer service training, communication skills
Work EnvironmentTechnical teams, call centers, online supportCall centers, help desks, online chat
Employer & Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search & Comparison IntentTechnical problem resolution, support rolesCustomer interaction, issue resolution

The Solution Center typically focuses on technical problem-solving within IT or tech industries, requiring certifications and technical skills. In contrast, a Customer Support Specialist emphasizes customer communication and service, often with less technical certification. Both roles involve support but differ in technical depth and work environment.

What are popular job titles related to Solution Center jobs in Georgia?

For Solution Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Solution Center jobs in Georgia look for?

The top searched job categories for Solution Center jobs in Georgia are:

Solution Center jobs near you
Infographic showing various Solution Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Labels & Packaging Solution Archtect Expert

HP Development Company, L.P.

Alpharetta, GA • On-site

$147K - $231K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

Job description

Labels & Packaging Solution Archtect Expert
Description -
Solution Architect, Labels & Packaging / Printing Expert
The Solution Architect for Labels & Packaging will lead the Graphics Experience, Labels & Packaging area within the Graphic Experience Department. This role will provide deep technical expertise in labels, packaging, and industrial printing, supporting customers, partners, sales teams, and internal stakeholders with advanced solution design, application knowledge, and product demonstration capabilities.
The position is responsible for demonstrating our products and solutions in the Graphics Experience Center, showcasing real customer applications and highlighting the value of our labels and packaging printing portfolio. This role will help sales teams present the right value proposition, explain the technical advantages of our solutions, and show how our products can solve customer challenges related to production, quality, workflow, color consistency, automation, and efficiency.
This role will lead technical discussions, define end-to-end solution architecture, and translate customer requirements into scalable, high-value printing solutions. The focus will be on labels and packaging applications, including printing technologies, substrates, color management, workflow integration, finishing processes, quality requirements, and production optimization.
As a key technical leader within the Graphic Experience Department, this expert will lead customer demonstrations, proof-of-concept activities, technical evaluations, customer workshops, application showcases, and internal enablement related to labels and packaging solutions in the Graphics Experience Center.
The Solution Architect will work closely with sales, presales, product, delivery, service, and partner teams to ensure that proposed solutions meet customer needs and are aligned with business objectives. This position will help strengthen customer engagement, improve sales effectiveness, reduce technical risk, support business growth, and build internal knowledge and best practices across the Graphic Experience Department.
Required Skills
  • Deep expertise in labels and packaging printing applications.
  • Strong knowledge of industrial digital printing technologies and production workflows.
  • Advanced understanding of pre-press and graphics software.
  • Experience with artwork preparation, file checking, proofing, RIP workflows, and print production readiness.
  • Strong knowledge of color management, color consistency, calibration, and print quality control.
  • Understanding of substrates, inks, finishing processes, embellishment, die-cutting, and packaging production requirements.
  • Ability to design and explain end-to-end labels and packaging solutions, from artwork to final printed output.
  • Experience leading customer demonstrations in a Graphics Experience Center, demo center, showroom, or similar environment.
  • Strong customer-facing presentation skills, with the ability to demonstrate products and solutions clearly.
  • Ability to support sales teams by translating technical capabilities into customer value and business benefits.
  • Experience conducting customer workshops, proof-of-concept activities, application showcases, and technical evaluations.
  • Strong solution architecture skills, including requirements gathering, workflow analysis, and solution recommendation.
  • Ability to work cross-functionally with sales, presales, product, service, delivery, and partner teams.
  • Strong problem-solving skills and ability to identify technical risks and implementation gaps early.
  • Excellent communication skills in both technical and business discussions.
  • Ability to build internal knowledge, best practices, and enablement materials for the Graphic Experience Department.

The on-target earnings (OTE) range for this role is $147,300 to $231,300 USD annually with a 80%/20% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Sales
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
Not Specified
Relocation -
No
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

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