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Solution Center Jobs in Georgia (NOW HIRING)

PowerPlan, Inc

Solution Manager

Atlanta, GA · On-site

Overview This is a high-impact, client-facing role at the center of Managed Services, where you ... OBJECTIVE 2: Deliver High-Impact Client Solutions for Complex Business Challenges (First 6-9 Months ...

Wesco

Principal Data Center Solutions Architect

Suwanee, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Principal Data Center Solutions Architect, you will serve as a senior technical advisor ... Develop solution summaries, technical documentation, statements of work, bills of material, and ...

Crew Career Center

Solution Adoption Consultant

Atlanta, GA · On-site

  • Medical

  • Retirement

  • PTO

ABOUT THIS POSITION Summary The Solution Adoption Consultant serves as the primary client-facing consultant for Waystar solution configuration, workflow design, and implementation execution during ...

PenFed Credit Union

Financial Center Manager

Augusta, GA · On-site

$80K - $90K/yr

The Financial Center Manager III manages over ten (10) full time employees or manage multiple ... Is confident in identifying solutions for members based on their needs and can resolve problems ...

MCI Careers

Call Center Sales Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have a passion for sales and helping people find the right solutions? If you're ready to thrive in a fast-paced, goal-oriented environment, we want you on our team! We're hiring Call Center ...

MCI Careers

Contact Center Representative

Savannah, GA · On-site

$13.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... center footprint and operations that extend across multiple countries. We deliver Customer ... cloud technology solutions across a wide range of industries, including healthcare, retail ...

MCI Careers

Call Center Sales Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have a passion for sales and helping people find the right solutions? If you're ready to thrive in a fast-paced, goal-oriented environment, we want you on our team! We're hiring Call Center ...

MCI Careers

Call Center Sales Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you have a passion for sales and helping people find the right solutions? If you're ready to thrive in a fast-paced, goal-oriented environment, we want you on our team! We're hiring Call Center ...

MCI Careers

Contact Center Representative

Savannah, GA · On-site

$13.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... center footprint and operations that extend across multiple countries. We deliver Customer ... cloud technology solutions across a wide range of industries, including healthcare, retail ...

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Showing results 41-60

All JobsSolution Center JobsSolution Center Jobs in Georgia

Solution Center information

What are some typical challenges faced by professionals working in a solution center, and how can they be addressed?

Professionals in a Solution Center often handle a high volume of inquiries and complex troubleshooting requests, which can be challenging when balancing speed and quality of service. Navigating rapidly evolving technologies and ensuring effective communication across departments are also common hurdles. To address these challenges, many teams implement regular training sessions, knowledge-sharing initiatives, and use robust ticketing systems to streamline workflow. Collaboration with technical experts and clear escalation protocols further help in resolving issues efficiently and enhancing customer satisfaction.

What is a solution center?

A Solution Center is a specialized team or facility within an organization that provides expert support, technical assistance, and innovative solutions to customers or internal stakeholders. Solution Centers are often focused on resolving complex issues, offering product demonstrations, and assisting with the implementation of new technologies. They play a crucial role in ensuring customer satisfaction by delivering tailored guidance and troubleshooting. These centers may operate virtually or in physical locations, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a solution center specialist?

To thrive as a Solution Center Specialist, you need strong problem-solving abilities, customer service expertise, and typically a background in information technology or related fields. Proficiency with ticketing systems, CRM platforms, and remote troubleshooting tools is commonly required, along with any relevant IT certifications such as CompTIA A+ or ITIL. Outstanding communication, patience, and adaptability help specialists address diverse customer issues and collaborate effectively with team members. These competencies ensure efficient resolution of technical problems and contribute to high customer satisfaction and operational efficiency.

What is the difference between Solution Center vs Customer Support Specialist?

AspectSolution CenterCustomer Support Specialist
Required CredentialsTechnical certifications, problem-solving skillsCustomer service training, communication skills
Work EnvironmentTechnical teams, call centers, online supportCall centers, help desks, online chat
Employer & Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search & Comparison IntentTechnical problem resolution, support rolesCustomer interaction, issue resolution

The Solution Center typically focuses on technical problem-solving within IT or tech industries, requiring certifications and technical skills. In contrast, a Customer Support Specialist emphasizes customer communication and service, often with less technical certification. Both roles involve support but differ in technical depth and work environment.

What are popular job titles related to Solution Center jobs in Georgia?

For Solution Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Solution Center jobs in Georgia look for?

The top searched job categories for Solution Center jobs in Georgia are:

Solution Center jobs near you
Infographic showing various Solution Center job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Data Center Technician

The Archetype Strategy

Alpharetta, GA • On-site

Full-time

Re-posted 23 days ago

Job description

Job Description: Data Center Technician

Position: Data Center Technician
Company: The Archetype Strategy

Overview:

The Archetype Strategy is seeking a detail-oriented and skilled Data Center Technician to join our team. In this role, you will be responsible for the critical infrastructure setup within data centers, including installing data cabinets, supporting pathways such as basket trays, and running pre-connectorized fiber. You will play a key part in ensuring that our data centers operate efficiently, reliably, and securely.

Key Responsibilities:
  • Data Cabinet Installation: Install and align data cabinets and racks according to technical specifications and project requirements.
  • Pathway Support Setup: Design and install pathway support systems, such as basket trays and cable management solutions, ensuring optimal organization and efficiency.
  • Fiber Optic Installation: Run, terminate, and secure pre-connectorized fiber cables, ensuring accuracy and reliability in data transmission.
  • System Integration: Collaborate with engineering teams to ensure seamless integration of infrastructure with existing systems.
  • Quality Assurance: Conduct testing and inspections to ensure installations meet industry standards and company guidelines.
  • Documentation: Maintain detailed records of installations, configurations, and modifications within the data center.
  • Safety Adherence: Comply with all safety protocols and regulations, maintaining a safe and secure working environment.
Qualifications:Required Skills and Experience:
  • Demonstrated experience in data center installation or a related technical field.
  • Expertise in installing data cabinets, rack systems, and supporting infrastructure such as basket trays.
  • Hands-on experience with pre-connectorized fiber cable installation and management.
  • Familiarity with data center standards such as TIA/EIA-942 and BICSI guidelines.
  • Strong ability to read and interpret technical diagrams, blueprints, and layouts.
  • Excellent problem-solving skills and meticulous attention to detail.
Preferred Skills:
  • Relevant certifications such as BICSI Technician, RCDD, or Fiber Optic Technician.
  • Experience working within operational data centers.
  • Knowledge of structured cabling systems and industry best practices.
Physical Requirements:
  • Capability to lift and handle equipment weighing up to 50 pounds.
  • Ability to work in confined spaces or at heights as required.
  • Flexibility to work extended hours or shifts based on project demands.
Why Join The Archetype Strategy?

At The Archetype Strategy, we focus on delivering tailored solutions that optimize and transform operational excellence for our clients. Our team thrives on collaboration, innovation, and a commitment to excellence. Joining us means being part of a forward-thinking organization that values expertise and growth.

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