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Senior Nice Cxone Jobs (NOW HIRING)

Scalence L.L.C.

Senior NICE CXone Engineer

Plano, TX · On-site

C. is seeking a Senior Engineer to join their dynamic team, where you will leverage your extensive experience in NICE CXone technologies to enhance their call center solutions. The company is ...

TTEC Digital

Principal Architect, NICE CXone

... Senior Business and/or IT Execs down through Middle Management and/or Analysts. • Leverage TTEC ... NICE CXone highly preferred. • Experience with enterprise level CCaaS architecture for complex ...

TTEC Digital

Principal Architect, NICE CXone

... Senior Business and/or IT Execs down through Middle Management and/or Analysts. • Leverage TTEC ... NICE CXone highly preferred. • Experience with enterprise level CCaaS architecture for complex ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site

$170K - $200K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Participate in client requirements discovery meetings with Senior Business and/or IT Execs down ... NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · Remote

$170K - $200K/yr

Participate in client requirements discovery meetings with Senior Business and/or IT Execs down ... NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site +1

$170K - $200K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Participate in client requirements discovery meetings with Senior Business and/or IT Execs down ... NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ...

NICE

Manager Engineering

Sandy, UT

Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be ... Provide leadership in management and behavior including senior level communication skills and ...

NICE

Manager Engineering

Sandy, UT · On-site

Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be ... Provide leadership in management and behavior including senior level communication skills and ...

NICE

OR · On-site

Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... Senior Director of Sales Role Type: Individual Contributor

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Senior Nice Cxone information

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$25K

$80.3K

$163.5K

How much do senior nice cxone jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior nice cxone in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is a Senior NICE CXone specialist?

A Senior NICE CXone specialist is an experienced professional responsible for implementing, managing, and optimizing the NICE CXone cloud contact center platform within an organization. Their duties typically include configuring call flows, integrating CXone with other business systems, supporting end-users, and ensuring high system performance and security. They also analyze contact center metrics and collaborate with stakeholders to improve customer experience and operational efficiency. Senior specialists often mentor junior staff and lead CXone-related projects or upgrades.

What are the key skills and qualifications needed to thrive as a Senior NICE CXone specialist?

To thrive as a Senior NICE CXone specialist, you need deep expertise in contact center operations, cloud-based telecommunications, and proficiency with the NICE CXone platform, typically supported by relevant certifications and experience in customer experience technologies. Familiarity with tools such as workforce management, IVR scripting, API integrations, and analytics dashboards is essential. Strong problem-solving, project management, and communication skills set top performers apart in this role. These capabilities are crucial to optimizing contact center performance, driving successful technology implementations, and ensuring seamless customer interactions.

What are some common challenges Senior NICE CXone professionals face when implementing complex contact center solutions, and how can they be overcome?

Senior NICE CXone professionals often encounter challenges such as integrating the platform with legacy systems, managing large-scale data migrations, and customizing workflows to meet unique business needs. Overcoming these challenges typically involves close collaboration with cross-functional teams, thorough planning, and leveraging best practices for phased rollouts. The ability to communicate effectively with both technical and non-technical stakeholders is crucial for identifying requirements and ensuring successful adoption of new solutions.

What is the difference between Senior Nice Cxone vs Nice Cxone Engineer?

AspectSenior Nice CxoneNice Cxone Engineer
CertificationsTypically requires advanced certifications in NICE Cxone or related platformsEntry to mid-level certifications in NICE Cxone
Work EnvironmentLeads projects, mentors team members, and handles complex configurationsSupports system setup, troubleshooting, and basic configurations
Industry UsageUsed in large contact centers and enterprise environmentsCommon in smaller to medium contact centers

Senior Nice Cxone professionals have advanced skills, leadership responsibilities, and handle complex system configurations, while Nice Cxone Engineers focus on support, implementation, and basic configurations. The senior role involves more strategic planning and mentorship, whereas the engineer role is more technical and operational.

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Senior Nice Cxone jobs near you
Infographic showing various Senior Nice Cxone job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 9% Part Time, 1% Temporary, and 9% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Senior NICE CXone Engineer

Scalence L.L.C.

Plano, TX • On-site

Full-time

Re-posted yesterday

Job description

Job Summary:
Scalence L.L.C. is seeking a Senior Engineer to join their dynamic team, where you will leverage your extensive experience in NICE CXone technologies to enhance their call center solutions. The company is committed to fostering an inclusive environment that values diversity and encourages collaboration.
Responsibilities:
• leverage your extensive experience in NICE CXone technologies to enhance our call center solutions
Qualifications:
Required:
• Applicants must be able to work directly for Artech on W2
• Call Center experience in NICE InContact with Studio Scripting (Omni-channel scripting)
• Subject Matter Expert on NICE Personal Contact Dialer, NICE IEX, NICE Quality Management, and LiveVox dialer Smart Reach with scripting
• Strong knowledge of API Gateway, Elastic Stack (ELK), and Snowflake integration
• Solid understanding of AWS Kafka
• Proficient in Salesforce call center components including SSO configuration, SailPoint profiling, Omnichannel call center setup, SF managed packages, and Softphone integration with NICE LiveVox switches
Company:
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience. Founded in , the company is headquartered in Morristown, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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