... a NICE CXone Analytics & Reporting Engineer to support and optimize reporting and analytics ... executive-level reporting solutions. • Analyze contact center performance metrics and deliver ...
... a NICE CXone Analytics & Reporting Engineer to support and optimize reporting and analytics ... executive-level reporting solutions. • Analyze contact center performance metrics and deliver ...
Senior Consultant, NICE CXone
Austin, TX · Remote
$140K - $160K/yr
Experience creating and presenting to executive level stakeholders (technical and non-technical ... NICE CXone and CXone Studio Experience What You Can Expect * The anticipated range for individuals ...
Quick apply
Senior Consultant, NICE CXone
Austin, TX · Remote
$140K - $160K/yr
Experience creating and presenting to executive level stakeholders (technical and non-technical ... NICE CXone and CXone Studio Experience What You Can Expect * The anticipated range for individuals ...
Senior Consultant, NICE CXone
Austin, TX · On-site
$140K - $160K/yr
Experience creating and presenting to executive level stakeholders (technical and non-technical ... NICE CXone and CXone Studio Experience What You Can Expect * The anticipated range for individuals ...
Senior Consultant, NICE CXone
Austin, TX · On-site
$140K - $160K/yr
Experience creating and presenting to executive level stakeholders (technical and non-technical ... NICE CXone and CXone Studio Experience What You Can Expect * The anticipated range for individuals ...
Senior Consultant, NICE CXone
Austin, TX · On-site +1
$140K - $160K/yr
Experience creating and presenting to executive level stakeholders (technical and non-technical ... NICE CXone and CXone Studio Experience What You Can Expect * The anticipated range for individuals ...
Senior Consultant, NICE CXone
Austin, TX · On-site +1
$140K - $160K/yr
Experience creating and presenting to executive level stakeholders (technical and non-technical ... NICE CXone and CXone Studio Experience What You Can Expect * The anticipated range for individuals ...
Principal Architect, NICE CXone
Austin, TX · Remote
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ... Experience creating and presenting to executive level stakeholders (technical and non-technical)
Quick apply
Principal Architect, NICE CXone
Austin, TX · Remote
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ... Experience creating and presenting to executive level stakeholders (technical and non-technical)
Principal Architect, NICE CXone
Austin, TX · On-site
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ... Experience creating and presenting to executive level stakeholders (technical and non-technical)
Principal Architect, NICE CXone
Austin, TX · On-site
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ... Experience creating and presenting to executive level stakeholders (technical and non-technical)
Principal Architect, NICE CXone
Austin, TX · On-site +1
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ... Experience creating and presenting to executive level stakeholders (technical and non-technical)
Principal Architect, NICE CXone
Austin, TX · On-site +1
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex ... Experience creating and presenting to executive level stakeholders (technical and non-technical)
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
OR · On-site
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
OR · On-site
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
OR · On-site
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... C and VP-level executives. * Inherent self-sufficiency, flexibility and confidence with a ...
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
The Account Executive is responsible for seeking and maintaining relationships with NiCE Customers ... Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ...
Executive Nice Cxone information
See salary details
$26.5K - $40.8K
11% of jobs
$40.8K - $55.1K
12% of jobs
$56.8K is the 25th percentile. Wages below this are outliers.
$55.1K - $69.5K
22% of jobs
The median wage is $77.4K / yr.
$69.5K - $83.8K
10% of jobs
$83.8K - $98.1K
9% of jobs
$98.1K - $112.4K
11% of jobs
$114.6K is the 75th percentile. Wages above this are outliers.
$112.4K - $126.7K
11% of jobs
$126.7K - $141K
4% of jobs
$141K - $155.4K
11% of jobs
$155.4K - $169.7K
0% of jobs
$169.7K - $184K
1% of jobs
$26.5K
$93.6K
$184K
How much do executive nice cxone jobs pay per year?
As of Jul 29, 2026, the average yearly pay for executive nice cxone in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.
What are some common challenges faced by Executive NICE CXone users when implementing customer experience solutions, and how can these be addressed?
Executive NICE CXone users often encounter challenges such as integrating the platform with legacy systems, ensuring seamless data migration, and aligning cross-departmental workflows. Addressing these challenges typically involves close collaboration with IT and operations teams, thorough planning for phased rollouts, and leveraging NICE CXone's support resources and training programs. Proactive communication, stakeholder engagement, and continuous feedback loops are key to overcoming hurdles and maximizing the platform's value for customer experience initiatives.
What is an Executive NICE CXone?
An Executive NICE CXone typically refers to a professional responsible for overseeing the implementation and management of the NICE CXone platform within an organization. NICE CXone is a cloud-based customer experience platform that provides tools for contact centers, including omnichannel routing, analytics, workforce optimization, and automation. Executives in this role ensure that the platform aligns with business objectives, improves customer interactions, and drives operational efficiency. They work closely with IT, customer service teams, and other stakeholders to optimize customer journeys and achieve performance goals.
What are the key skills and qualifications needed to thrive as an Executive using NICE CXone, and why are they important?
To thrive as an Executive working with NICE CXone, you need expertise in contact center management, strategic planning, and a solid understanding of customer experience principles, often backed by a relevant degree or leadership experience. Familiarity with the NICE CXone platform, data analytics tools, and CRM systems is typically required, along with any certifications related to cloud-based contact center solutions. Strong leadership, decision-making, and communication skills help drive organizational goals and foster team collaboration. These abilities are crucial for leveraging technology to optimize customer interactions and deliver measurable business results.
What is the difference between Executive Nice Cxone vs Customer Service Manager?
| Aspect | Executive Nice Cxone | Customer Service Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in communications, business, or related field; certifications in customer experience or contact center management are a plus | Usually requires a bachelor's degree; certifications in customer service or management are common |
| Work Environment | Operates mainly in contact center or customer support settings, focusing on CX platform management | Works in customer service departments, overseeing teams and service quality |
| Industry Usage | Commonly used in telecommunications, tech, and service industries with CX platforms | Widely used across retail, finance, and service sectors |
The Executive Nice Cxone role focuses on managing customer experience platforms like Nice Cxone, emphasizing technical and strategic skills. In contrast, a Customer Service Manager oversees customer support teams and service quality. Both roles require similar credentials but differ in technical focus and scope of responsibilities.
More about Executive Nice Cxone jobs
What cities are hiring for Executive Nice Cxone jobs? Cities with the most Executive Nice Cxone job openings:
What are the most commonly searched types of Nice Cxone jobs? The most popular types of Nice Cxone jobs are:
What states have the most Executive Nice Cxone jobs? States with the most job openings for Executive Nice Cxone jobs include:
What job categories do people searching Executive Nice Cxone jobs look for? The top searched job categories for Executive Nice Cxone jobs are:
Full-time
Re-posted 19 days ago
Job description
Job Summary:
Pyramid Consulting, Inc. is a leading company in the Healthcare Industry, and they are currently seeking a NICE CXone Analytics & Reporting Engineer to support and optimize reporting and analytics solutions within the NICE CXone platform. The role involves troubleshooting reporting issues, developing reporting solutions, and supporting cloud contact center migration initiatives.
Responsibilities:
• Support and optimize reporting, analytics, and data solutions within the NICE CXone platform.
• Troubleshoot reporting issues, data quality concerns, dashboard performance, and data integrations.
• Develop and maintain operational and executive-level reporting solutions.
• Analyze contact center performance metrics and deliver actionable recommendations.
• Support cloud contact center migration initiatives from legacy/on-premise environments to NICE CXone.
• Partner with business leaders, operations teams, engineers, and implementation partners to gather reporting requirements and deliver scalable solutions.
• Support real-time and historical reporting environments.
• Perform root cause analysis and implement long-term solutions for reporting and data issues.
• Assist with API integrations, ETL processes, and cloud-based data environments.
• Ensure data accuracy, consistency, and integrity across multiple systems and platforms.
Qualifications:
Required:
• 5 years of experience in reporting, analytics, business intelligence, data engineering, or contact center analytics environments.
• Hands-on experience with NICE CXone cloud solutions.
• Experience supporting contact center or call center reporting environments.
• Experience participating in NICE CXone migration, implementation, or cloud transformation projects.
• Advanced SQL querying and data analysis skills.
• Hands-on Databricks experience.
• Strong understanding of contact center KPIs, reporting logic, and operational analytics.
• Experience supporting enterprise reporting and dashboard solutions.
• Strong troubleshooting, problem-solving, and stakeholder communication skills.
• NICE Interaction Analytics experience.
• NICE Performance Management experience.
• NICE QM experience.
• NICE Nexidia experience.
• NICE Expert experience.
• Power BI, Tableau, or other Business Intelligence platforms.
• API integration and troubleshooting experience.
• ETL and data pipeline support experience.
• Cloud-based SaaS reporting environments.
• Healthcare contact center experience.
• ITIL processes and service management experience.
Preferred:
• NICE CXone Certification
• Power BI Certification
• Tableau Certification
• ITIL Foundation
• AWS Certification
• Microsoft Azure Certification
Company:
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets. Founded in 1996, the company is headquartered in Alpharetta, USA, with a team of 5001-10000 employees. The company is currently Late Stage.
Pyramid Consulting, Inc. is a leading company in the Healthcare Industry, and they are currently seeking a NICE CXone Analytics & Reporting Engineer to support and optimize reporting and analytics solutions within the NICE CXone platform. The role involves troubleshooting reporting issues, developing reporting solutions, and supporting cloud contact center migration initiatives.
Responsibilities:
• Support and optimize reporting, analytics, and data solutions within the NICE CXone platform.
• Troubleshoot reporting issues, data quality concerns, dashboard performance, and data integrations.
• Develop and maintain operational and executive-level reporting solutions.
• Analyze contact center performance metrics and deliver actionable recommendations.
• Support cloud contact center migration initiatives from legacy/on-premise environments to NICE CXone.
• Partner with business leaders, operations teams, engineers, and implementation partners to gather reporting requirements and deliver scalable solutions.
• Support real-time and historical reporting environments.
• Perform root cause analysis and implement long-term solutions for reporting and data issues.
• Assist with API integrations, ETL processes, and cloud-based data environments.
• Ensure data accuracy, consistency, and integrity across multiple systems and platforms.
Qualifications:
Required:
• 5 years of experience in reporting, analytics, business intelligence, data engineering, or contact center analytics environments.
• Hands-on experience with NICE CXone cloud solutions.
• Experience supporting contact center or call center reporting environments.
• Experience participating in NICE CXone migration, implementation, or cloud transformation projects.
• Advanced SQL querying and data analysis skills.
• Hands-on Databricks experience.
• Strong understanding of contact center KPIs, reporting logic, and operational analytics.
• Experience supporting enterprise reporting and dashboard solutions.
• Strong troubleshooting, problem-solving, and stakeholder communication skills.
• NICE Interaction Analytics experience.
• NICE Performance Management experience.
• NICE QM experience.
• NICE Nexidia experience.
• NICE Expert experience.
• Power BI, Tableau, or other Business Intelligence platforms.
• API integration and troubleshooting experience.
• ETL and data pipeline support experience.
• Cloud-based SaaS reporting environments.
• Healthcare contact center experience.
• ITIL processes and service management experience.
Preferred:
• NICE CXone Certification
• Power BI Certification
• Tableau Certification
• ITIL Foundation
• AWS Certification
• Microsoft Azure Certification
Company:
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets. Founded in 1996, the company is headquartered in Alpharetta, USA, with a team of 5001-10000 employees. The company is currently Late Stage.