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Nice Cxone Jobs (NOW HIRING)

Staffingine LLC

NICE CXone Architect

Las Vegas, NV · On-site

NICE CXone Architect Job Location: Las Vegas, NV Job Type: Contract * Define endtoend technical architecture for NICE CXone implementations * Design scalable and resilient solutions for IVR and call ...

Transcend Softech LLC

NiCE CXone Architect

Dallas, TX · Remote

$64.50 - $85/hr

NiCE CXone Architect Dallas or Remote Long Term Contract Architect with NiCE CXone. Location is preferred as Dallas, but open to US or Canada. Needs to be strong on NiCE CXone and experience on ...

United Airlines

NICE CXone Developer Lead

Cincinnati, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Own technical architecture, detailed design, and development on the NICE CXone platform * Act as handson SME and technical lead, contributing directly to configuration, scripting, and solution build

Capgemini

NICE CXone Developer Lead

Cincinnati, OH · On-site

They are seeking an experienced NICE CXone Development Lead to provide technical leadership, solution design, and delivery ownership on the NICE CXone platform, focusing on configuration, IVR/Studio ...

TTEC Digital

Principal Architect, NICE CXone

NICE CXone highly preferred. • Experience with enterprise level CCaaS architecture for complex business needs. • Cloud Network infrastructure experience. • Experience creating and presenting to ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site

$170K - $200K/yr

  • Medical

  • Dental

  • Vision

  • PTO

NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...

TTEC Digital

Principal Architect, NICE CXone

NICE CXone highly preferred. • Experience with enterprise level CCaaS architecture for complex business needs. • Cloud Network infrastructure experience. • Experience creating and presenting to ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · Remote

$170K - $200K/yr

NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site +1

$170K - $200K/yr

  • Medical

  • Dental

  • Vision

  • PTO

NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...

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How much do nice cxone jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for nice cxone in the United States is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Nice Cxone position?

To thrive as a NICE CXone specialist, you need strong customer service knowledge, experience in contact center operations, and a background in deploying or managing cloud-based communication platforms. Familiarity with the NICE CXone suite—including tools for workforce management, omnichannel routing, and analytics—as well as relevant certifications, is often required. Excellent problem-solving abilities, attention to detail, and effective communication skills are vital soft skills in this position. These competencies ensure optimal implementation, ongoing support, and improvement of customer experience solutions within dynamic service environments.

What are the typical responsibilities of a Nice Cxone specialist?

As a NICE CXone specialist, you can expect to handle tasks such as configuring the CXone platform, assisting with integrating various communication channels, and supporting contact center agents through troubleshooting and training. You may also be responsible for analyzing performance data, optimizing workflows, and helping to implement new features or upgrades based on organizational needs. Collaboration with IT, operations, and customer service teams is common, ensuring that the CXone system effectively supports business goals. This role offers a dynamic mix of technical problem-solving and cross-functional teamwork, providing valuable opportunities to impact customer experience outcomes.

What is a Nice Cxone?

A NICE CXone job typically involves working with NICE CXone, a cloud-based contact center software suite used for customer experience and workforce optimization. Roles can include customer support, implementation, technical support, or administration, depending on the company and job requirements. Responsibilities may include configuring the platform, integrating it with other systems, training users, or troubleshooting issues. Knowledge of contact center operations and cloud-based solutions is often beneficial for these positions.

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Nice Cxone jobs near you
Infographic showing various Nice Cxone job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, and 36% Contract. Highlights an 64% In-person, and 36% Remote job distribution, with an average salary of $42,750 per year, or $20.6 per hour.

NICE CXone Architect

Staffingine LLC

Las Vegas, NV • On-site

Contractor

Re-posted yesterday

Job description

Job Title:  NICE CXone Architect
Job Location: Las Vegas, NV 
Job Type: Contract

Job Description:

•             Define endtoend technical architecture for NICE CXone implementations
•             Design scalable and resilient solutions for IVR and call routing Omnichannel
•             Create architecture diagrams technical blueprints and design documents
•             Establish CXone technical standards best practices and reusable patterns
•             Provide deep technical expertise in CXone Studio scripting ACD configuration IVR
•             Review and approve complex Studio scripts and routing logic
•             Design and govern integrations between NICE CXone and enterprise systems Like CRM Order case management 3rd party API
•             Architect screen pops data dips agent assist and realtime data exchange
•             Ensure solutions comply with enterprise security privacy and regulatory standards
•             Design high availability failover and disaster recovery strategies
•             Review telephony and SIP architectures for reliability and performance
•             Collaborate with crossfunctional teams developers business analysts project managers
•             Create technical documentation diagrams and handoff materials
•             Stay updated on Nice best practices and new features
•             Provide technical leadership and mentorship to developmentsupport teams
Required Skills
•             Expertlevel knowledge of NICE CXone architecture and core components
•             Strong experience with IVR call routing and omnichannel design
•             Handson experience with IVA NLU and conversational AI solutions
•             Strong understanding of REST APIs system integrations and data flows
•             Solid knowledge of contact center concepts SIP telephony KPIs call flows
•             Experience with analytics reporting and CX optimization
•             Proven experience designing largescale enterprise contact center solutions
•             Strong documentation presentation and stakeholder communication skills
•             Ability to guide teams make architectural decisions and manage technical risks
Preferred Skills
•    NICE CXone Architect or Advanced certifications
•    Experience with cloud contact center migrations
•    Experience in global or multiregion contact center deployments
Skills
Mandatory Skills : NICE CXone