Las Vegas, NV · On-site
NICE CXone Architect Job Location: Las Vegas, NV Job Type: Contract • Define endtoend technical architecture for NICE CXone implementations • Design scalable and resilient solutions for IVR and ...
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Las Vegas, NV · On-site
NICE CXone Architect Job Location: Las Vegas, NV Job Type: Contract • Define endtoend technical architecture for NICE CXone implementations • Design scalable and resilient solutions for IVR and ...
Columbia, MD · On-site
$100K - $127K/yr
The NICE CXone Engineer is responsible for the configuration, administration, optimization, and ongoing support of the NICE CXone contact center platform. This role ensures stable operations, secure ...
Columbia, MD · On-site
$100K - $127K/yr
The NICE CXone Engineer is responsible for the configuration, administration, optimization, and ongoing support of the NICE CXone contact center platform. This role ensures stable operations, secure ...
Dallas, TX · Remote
$64.50 - $85/hr
NiCE CXone Architect Dallas or Remote Long Term Contract Architect with NiCE CXone. Location is preferred as Dallas, but open to US or Canada. Needs to be strong on NiCE CXone and experience on ...
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Dallas, TX · Remote
$64.50 - $85/hr
NiCE CXone Architect Dallas or Remote Long Term Contract Architect with NiCE CXone. Location is preferred as Dallas, but open to US or Canada. Needs to be strong on NiCE CXone and experience on ...
Cincinnati, OH · On-site
Job Title : NICE CXone Technical Lead Location : Cincinnati,OH * Bachelor's degree in Computer science or equivalent, with minimum 10+ Years of relevant experience. * Must have a 8+ years of ...
Cincinnati, OH · On-site
Job Title : NICE CXone Technical Lead Location : Cincinnati,OH * Bachelor's degree in Computer science or equivalent, with minimum 10+ Years of relevant experience. * Must have a 8+ years of ...
Dearborn, MI · On-site
$65/hr
NICE CXone Sr. Developer Job Location :: Dearborn, MI Job Duration :: 6 Months Rate :: $65/Hr NICE CXone Sr. Developer Overall Experience 5+ years Qualification Bachelor's degree Key Competencies • ...
Dearborn, MI · On-site
$65/hr
NICE CXone Sr. Developer Job Location :: Dearborn, MI Job Duration :: 6 Months Rate :: $65/Hr NICE CXone Sr. Developer Overall Experience 5+ years Qualification Bachelor's degree Key Competencies • ...
Minneapolis, MN · Remote
Nice CXOne Consultant Location: Minneapolis, MN(Remote) CXone & IVA Implementation • Design and implement IVA workflows using NICE CXone Studio and AI vendor solutions. • Configure IVR, ACD, and ...
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Minneapolis, MN · Remote
Nice CXOne Consultant Location: Minneapolis, MN(Remote) CXone & IVA Implementation • Design and implement IVA workflows using NICE CXone Studio and AI vendor solutions. • Configure IVR, ACD, and ...
Own technical architecture, detailed design, and development on the NICE CXone platform * Act as handson SME and technical lead, contributing directly to configuration, scripting, and solution build
Own technical architecture, detailed design, and development on the NICE CXone platform * Act as handson SME and technical lead, contributing directly to configuration, scripting, and solution build
Cincinnati, OH · On-site
They are seeking an experienced NICE CXone Development Lead to provide technical leadership, solution design, and delivery ownership on the NICE CXone platform, focusing on configuration, IVR/Studio ...
Cincinnati, OH · On-site
They are seeking an experienced NICE CXone Development Lead to provide technical leadership, solution design, and delivery ownership on the NICE CXone platform, focusing on configuration, IVR/Studio ...
Diverse Lynx is seeking a skilled Technical Lead NICE CXONE InContact Contact Center Engineer to join their team. The ideal candidate will work with cross-functional teams to support and implement ...
Diverse Lynx is seeking a skilled Technical Lead NICE CXONE InContact Contact Center Engineer to join their team. The ideal candidate will work with cross-functional teams to support and implement ...
NICE CXone Migrations--Contact Center C2H role Remote This is a Senior I O engineer position focused on CXone migrations and support. We are building a team to take over all NICE CXone migrations ...
NICE CXone Migrations--Contact Center C2H role Remote This is a Senior I O engineer position focused on CXone migrations and support. We are building a team to take over all NICE CXone migrations ...
Richardson, TX · On-site
Required : • Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox • Develop High Level Design and Low Level Design, including ...
New
Richardson, TX · On-site
Required : • Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox • Develop High Level Design and Low Level Design, including ...
New
Austin, TX · On-site
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...
Austin, TX · On-site
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...
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NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...
Richardson, TX · On-site
$151K/yr
Required : • Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox • Develop High Level Design and Low Level Design, including ...
Richardson, TX · On-site
$151K/yr
Required : • Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox • Develop High Level Design and Low Level Design, including ...
Austin, TX · On-site +1
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...
Austin, TX · On-site +1
$170K - $200K/yr
NICE CXone highly preferred. * Experience with enterprise level CCaaS architecture for complex business needs. * Cloud Network infrastructure experience. * Experience creating and presenting to ...
Technical Lead NICE CXONE Location: Remote Duration: Contract * Bachelor's degree in Computer science or equivalent, with minimum 12+ Years of relevant experience * Must Have NICE InContact and/or ...
New
Technical Lead NICE CXONE Location: Remote Duration: Contract * Bachelor's degree in Computer science or equivalent, with minimum 12+ Years of relevant experience * Must Have NICE InContact and/or ...
New
Richardson, TX · On-site
Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...
Richardson, TX · On-site
Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...
Pyramid Consulting, Inc. is a leading company in the Healthcare and Insurance Industry, currently seeking a Senior NICE CXone Support Engineer (Tier III) for a full-time opportunity. The role ...
Pyramid Consulting, Inc. is a leading company in the Healthcare and Insurance Industry, currently seeking a Senior NICE CXone Support Engineer (Tier III) for a full-time opportunity. The role ...
Richardson, TX · On-site
Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...
New
Richardson, TX · On-site
Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...
New
Richardson, TX · On-site
Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...
Richardson, TX · On-site
Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and digital channels for inbound/outbound with LiveVox Develop High Level Design and Low Level Design ...
$5.29 - $7.36
0% of jobs
$7.36 - $9.44
0% of jobs
$9.44 - $11.52
0% of jobs
$11.52 - $13.59
0% of jobs
$13.59 - $15.67
0% of jobs
$17.04 is the 25th percentile. Wages below this are outliers.
$15.67 - $17.74
38% of jobs
The median wage is $19.82 / hr.
$17.74 - $19.82
12% of jobs
$19.82 - $21.90
24% of jobs
$21.95 is the 75th percentile. Wages above this are outliers.
$21.90 - $23.97
18% of jobs
$23.97 - $26.05
0% of jobs
$26.05 - $28.12
7% of jobs
$5
$20
$28
To thrive as a NICE CXone specialist, you need strong customer service knowledge, experience in contact center operations, and a background in deploying or managing cloud-based communication platforms. Familiarity with the NICE CXone suite—including tools for workforce management, omnichannel routing, and analytics—as well as relevant certifications, is often required. Excellent problem-solving abilities, attention to detail, and effective communication skills are vital soft skills in this position. These competencies ensure optimal implementation, ongoing support, and improvement of customer experience solutions within dynamic service environments.
As a NICE CXone specialist, you can expect to handle tasks such as configuring the CXone platform, assisting with integrating various communication channels, and supporting contact center agents through troubleshooting and training. You may also be responsible for analyzing performance data, optimizing workflows, and helping to implement new features or upgrades based on organizational needs. Collaboration with IT, operations, and customer service teams is common, ensuring that the CXone system effectively supports business goals. This role offers a dynamic mix of technical problem-solving and cross-functional teamwork, providing valuable opportunities to impact customer experience outcomes.
A NICE CXone job typically involves working with NICE CXone, a cloud-based contact center software suite used for customer experience and workforce optimization. Roles can include customer support, implementation, technical support, or administration, depending on the company and job requirements. Responsibilities may include configuring the platform, integrating it with other systems, training users, or troubleshooting issues. Knowledge of contact center operations and cloud-based solutions is often beneficial for these positions.
Job Title: NICE CXone Architect
Job Location: Las Vegas, NV
Job Type: Contract
Job Description:
• Define endtoend technical architecture for NICE CXone implementations
• Design scalable and resilient solutions for IVR and call routing Omnichannel
• Create architecture diagrams technical blueprints and design documents
• Establish CXone technical standards best practices and reusable patterns
• Provide deep technical expertise in CXone Studio scripting ACD configuration IVR
• Review and approve complex Studio scripts and routing logic
• Design and govern integrations between NICE CXone and enterprise systems Like CRM Order case management 3rd party API
• Architect screen pops data dips agent assist and realtime data exchange
• Ensure solutions comply with enterprise security privacy and regulatory standards
• Design high availability failover and disaster recovery strategies
• Review telephony and SIP architectures for reliability and performance
• Collaborate with crossfunctional teams developers business analysts project managers
• Create technical documentation diagrams and handoff materials
• Stay updated on Nice best practices and new features
• Provide technical leadership and mentorship to developmentsupport teams
Required Skills
• Expertlevel knowledge of NICE CXone architecture and core components
• Strong experience with IVR call routing and omnichannel design
• Handson experience with IVA NLU and conversational AI solutions
• Strong understanding of REST APIs system integrations and data flows
• Solid knowledge of contact center concepts SIP telephony KPIs call flows
• Experience with analytics reporting and CX optimization
• Proven experience designing largescale enterprise contact center solutions
• Strong documentation presentation and stakeholder communication skills
• Ability to guide teams make architectural decisions and manage technical risks
Preferred Skills
• NICE CXone Architect or Advanced certifications
• Experience with cloud contact center migrations
• Experience in global or multiregion contact center deployments
Skills
Mandatory Skills : NICE CXone
Sourced by ZipRecruiter
Recruiting and staffing services
51 - 200 Employees
Atlanta, GA, US
2016
