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Remote Nice Cxone Jobs (NOW HIRING)

Transcend Softech LLC

NiCE CXone Architect

Dallas, TX · Remote

$64.50 - $85/hr

NiCE CXone Architect Dallas or Remote Long Term Contract Architect with NiCE CXone. Location is preferred as Dallas, but open to US or Canada. Needs to be strong on NiCE CXone and experience on ...

Miratech

$96K - $132K/yr

We are seeking a Senior NICE CXOne Engineer with strong expertise in contact center technologies ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Senior NICE CXOne Engineer

$107K - $146K/yr

We are seeking a Senior NICE CXOne Engineer with strong expertise in contact center technologies ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

$96K - $132K/yr

We are seeking a Senior NICE CXOne Engineer with strong expertise in contact center technologies ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Senior NICE CXOne Engineer

Charleston, WV · Remote

$96K - $132K/yr

We are seeking a Senior NICE CXOne Engineer with strong expertise in contact center technologies ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

New

Essentia Health

Contact Center Reporting Analyst

Duluth, MN · On-site +1

$70K - $105K/yr

This role uses NICE CXone tools, including Performance Management, Interaction Analytics (AI ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: 8am Shift End Time ...

TTEC Digital

Principal Technical Project Manager

Austin, TX · On-site +1

$140K - $165K/yr

This is a remote opportunity with some client site travel requirements. As part of our Project Management team supporting our NICE CXone Practice, you will provide program and project management ...

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How much do remote nice cxone jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote nice cxone in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote NICE CXone specialists, and how can they be addressed?

Remote NICE CXone specialists often encounter challenges such as coordinating with distributed teams, maintaining seamless communication with stakeholders, and troubleshooting technical issues without onsite support. To address these, it’s important to leverage collaboration tools, establish regular check-ins, and document solutions for recurring issues. Staying updated on NICE CXone platform updates and participating in virtual training sessions can also help specialists remain effective and connected while working remotely.

What is the difference between Remote Nice Cxone vs Remote Nice Cxone Support Specialist?

AspectRemote Nice CxoneRemote Nice Cxone Support Specialist
CredentialsCustomer service, technical support certificationsCustomer service, technical support certifications
Work EnvironmentRemote, call center or support teamRemote, support team, troubleshooting focus
Industry UsageTelecommunications, customer supportTelecommunications, technical support
Job FocusManaging customer interactions with Nice Cxone platformProviding technical support and troubleshooting for Nice Cxone

Remote Nice Cxone roles typically involve managing customer interactions using the Nice Cxone platform, focusing on customer service. In contrast, Remote Nice Cxone Support Specialist positions emphasize technical troubleshooting and support for the platform. Both roles require similar certifications and are common in telecommunications and customer support industries, but their primary focus differs—one on customer engagement, the other on technical assistance.

What is a Remote NICE CXone job?

A Remote NICE CXone job involves working with NICE CXone, a cloud-based contact center software platform, from a remote location. Professionals in these roles typically handle tasks such as customer service, technical support, or system administration, all using NICE CXone's suite of tools for managing customer interactions. These positions allow employees to assist customers, manage call flows, or support other users of the NICE CXone system, without needing to be physically present in an office. The job requires strong communication skills, familiarity with cloud-based contact center technology, and the ability to troubleshoot issues remotely.

What are the key skills and qualifications needed to thrive as a Remote NICE CXone Specialist, and why are they important?

To thrive as a Remote NICE CXone Specialist, you need a strong understanding of contact center operations, experience with cloud-based communication platforms, and often a relevant degree or equivalent experience. Familiarity with NICE CXone software, including its analytics, reporting, and integration tools, as well as certifications such as NICE CXone Certified Implementation Engineer, are highly beneficial. Excellent problem-solving skills, attention to detail, and strong communication abilities help in supporting users and optimizing workflows remotely. These skills ensure efficient deployment, support, and continuous improvement of the CXone platform, leading to enhanced customer service and operational performance.
More about Remote Nice Cxone jobs
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What are the most commonly searched types of Nice Cxone jobs? The most popular types of Nice Cxone jobs are:
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Remote Nice Cxone jobs near you
Infographic showing various Remote Nice Cxone job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,724 per year, or $21.5 per hour.
Nice CXOne Consultant

Nice CXOne Consultant

Noblesoft Technologies

Minneapolis, MN • Remote

Contractor

Posted 21 days ago

Job description

Job Title: Nice CXOne Consultant
Location: Minneapolis, MN(Remote)
Job Description:
CXone & IVA Implementation
•    Design and implement IVA workflows using NICE CXone Studio and AI vendor solutions.
•    Configure IVR, ACD, and routing strategies tailored to business needs.
•    Develop and maintain omnichannel experiences (voice, chat, email, SMS).
System Integration
•    Integrate CXone with CRMs (e.g., Salesforce, MS Dynamics), ticketing systems, and data platforms via APIs and connectors.
•    Collaborate with IT and business teams to ensure secure and scalable integrations.
•    Support real-time and batch data exchange between CXone and backend systems.
Project Execution
•    Lead end-to-end implementation projects including requirement gathering, design, testing, and deployment.
•    Create and maintain technical documentation and configuration guides.
•    Ensure compliance with security and data governance standards.
Support & Optimization
•    Monitor system performance and troubleshoot issues across IVA and integrations.
•    Continuously optimize call flows and routing logic based on analytics and feedback.
•    Provide training and support to internal teams on CXone features and best practices.
Qualifications:
•    5+ years of experience in contact center technology implementation, with 2+ years in NICE CXone.
•    Hands-on experience with IVA design, and CXone Studio.
•    Excellent communication, documentation, and stakeholder management skills.
•    Preferred
•    Strong understanding of RESTful APIs, webhooks, and integration patterns.
•    NICE CXone certifications (e.g., CIP, IVA, Studio) preferred.