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Remote Nice Cxone Jobs (NOW HIRING)

Five9

RVP, Sales - East Coast

San Ramon, CA · Remote

$332.10K/yr

Sell against and stay ahead of competitors -- NiCE CXone, Genesys, and the new AI-native ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

Five9

RVP, Sales - East Coast

$142.80K - $332.10K/yr

Sell against and stay ahead of competitors - NiCE CXone, Genesys, and the new AI-native challengers ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

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How much do remote nice cxone jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote nice cxone in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote NICE CXone Specialist, and why are they important?

To thrive as a Remote NICE CXone Specialist, you need a strong understanding of contact center operations, experience with cloud-based communication platforms, and often a relevant degree or equivalent experience. Familiarity with NICE CXone software, including its analytics, reporting, and integration tools, as well as certifications such as NICE CXone Certified Implementation Engineer, are highly beneficial. Excellent problem-solving skills, attention to detail, and strong communication abilities help in supporting users and optimizing workflows remotely. These skills ensure efficient deployment, support, and continuous improvement of the CXone platform, leading to enhanced customer service and operational performance.

What are some common challenges faced by remote NICE CXone specialists, and how can they be addressed?

Remote NICE CXone specialists often encounter challenges such as coordinating with distributed teams, maintaining seamless communication with stakeholders, and troubleshooting technical issues without onsite support. To address these, it’s important to leverage collaboration tools, establish regular check-ins, and document solutions for recurring issues. Staying updated on NICE CXone platform updates and participating in virtual training sessions can also help specialists remain effective and connected while working remotely.

What is a Remote NICE CXone job?

A Remote NICE CXone job involves working with NICE CXone, a cloud-based contact center software platform, from a remote location. Professionals in these roles typically handle tasks such as customer service, technical support, or system administration, all using NICE CXone's suite of tools for managing customer interactions. These positions allow employees to assist customers, manage call flows, or support other users of the NICE CXone system, without needing to be physically present in an office. The job requires strong communication skills, familiarity with cloud-based contact center technology, and the ability to troubleshoot issues remotely.

What is the difference between Remote Nice Cxone vs Remote Nice Cxone Support Specialist?

AspectRemote Nice CxoneRemote Nice Cxone Support Specialist
CredentialsCustomer service, technical support certificationsCustomer service, technical support certifications
Work EnvironmentRemote, call center or support teamRemote, support team, troubleshooting focus
Industry UsageTelecommunications, customer supportTelecommunications, technical support
Job FocusManaging customer interactions with Nice Cxone platformProviding technical support and troubleshooting for Nice Cxone

Remote Nice Cxone roles typically involve managing customer interactions using the Nice Cxone platform, focusing on customer service. In contrast, Remote Nice Cxone Support Specialist positions emphasize technical troubleshooting and support for the platform. Both roles require similar certifications and are common in telecommunications and customer support industries, but their primary focus differs—one on customer engagement, the other on technical assistance.

More about Remote Nice Cxone jobs
What cities are hiring for Remote Nice Cxone jobs? Cities with the most Remote Nice Cxone job openings:
What are the most commonly searched types of Nice Cxone jobs? The most popular types of Nice Cxone jobs are:
What states have the most Remote Nice Cxone jobs? States with the most job openings for Remote Nice Cxone jobs include:
What job categories do people searching Remote Nice Cxone jobs look for? The top searched job categories for Remote Nice Cxone jobs are:
Remote Nice Cxone jobs near you
Infographic showing various Remote Nice Cxone job openings in the United States as of May 2026, with employment types broken down into 64% Full Time, and 36% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,724 per year, or $21.5 per hour.
RVP, Sales - East Coast

RVP, Sales - East Coast

Five9

San Ramon, CA • Remote

$332.10K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Five9 is rewiring the contact center industry with AI that actually works — and we need a proven enterprise sales leader to own a high-growth territory, build an elite team of new-logo hunters, and put up numbers that turn heads. If you've built winning teams, closed complex deals at the C-suite, and thrive in the messy, high-stakes world of enterprise software, keep reading.

East Coast – Michigan, Ohio, Indiana, Kentucky, Tennessee, Virginia, West Virginia, DC, Maryland or Delaware

What You'll Own

  • Lead, coach, and push a team of Enterprise Sales Directors to exceed revenue targets — not just hit them.
  • Drive new logo acquisition across the region; this is a hunting role and your team's output reflects your intensity.
  • Be in the field — at least two customer-facing meetings per rep per month; you close alongside your team, not behind a dashboard.
  • Build and execute a regional business plan across direct, channel, and partner motions to stack a healthy, predictable pipeline.
  • Own forecast accuracy in Clari — commits mean something on your team; pipeline hygiene is non-negotiable.
  • Recruit and develop top sales talent relentlessly — your bench defines your ceiling.
  • Represent the region at QBRs with sharp business acumen, clear metrics, and a credible plan forward.
  • Sell against and stay ahead of competitors — NiCE CXone, Genesys, and the new AI-native challengers.

What It Takes

  • 10+ years of enterprise software sales — you've won at the C-level, in complex multi-stakeholder environments.
  • 5+ years leading high-performing SaaS sales teams; you've built cultures, not just carried a number.
  • Deep fluency in SaaS/cloud platforms — you can demo, position, and defend the value in any room.
  • A genuine track record of quota overachievement, not just attainment.
  • Contact center and/or AI platform experience is a strong plus — you understand the ecosystem.
  • Comfortable with 30%+ travel across the territory; you're energized by customer time, not drained by it.
  • Sharp communicator — equally credible in a boardroom and on a Zoom with a skeptical IT director.
  • Bachelor's degree required.

Why Five9

We're in a genuinely rare moment — AI is transforming the contact center, and Five9 is at the center of that shift. You'll carry a solution that resonates, lead a company that invests in its salespeople, and operate in a territory with real whitespace. This is a role for someone who wants to build something, not maintain it.

Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$142,800—$332,100 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.