ZipRecruiter

Log In

1

Executive Nice Cxone Jobs (NOW HIRING)

Socket.dev

Senior Release Manager

Sandy, UT · On-site

$120 - $180/hr

... at NiCE CXone. This role owns and drives enterprise-wide release strategy, governance, and ... Represent Release Management in executive and customer‑facing communications with clarity ...

Zelis

Director, Contact Center Technology

Boston, MA · On-site

Excellent communication and executive presentation skills. Preferred Qualifications * Experience administering or architecting NICE CXone. * Experience leading enterprise CCaaS migrations or large ...

Zelis

Director, Contact Center Technology

Boston, MA · On-site

Excellent communication and executive presentation skills. Preferred Qualifications * Experience administering or architecting NICE CXone. * Experience leading enterprise CCaaS migrations or large ...

NICE

Solutions Architect

$64.50 - $85/hr

As a member of the CXone Services and Support organization, this position will be responsible for ... at the Executive and Front Line Management level * Consult NICE capabilities, available ...

NICE

Solutions Architect

OR · On-site +1

$63 - $83/hr

As a member of the CXone Services and Support organization, this position will be responsible for ... at the Executive and Front Line Management level * Consult NICE capabilities, available ...

Zelis

Director, Contact Center Technology

Plano, TX · On-site

Excellent communication and executive presentation skills. Preferred Qualifications * Experience administering or architecting NICE CXone. * Experience leading enterprise CCaaS migrations or large ...

Zelis

Director, Contact Center Technology

Atlanta, GA · On-site

Excellent communication and executive presentation skills. Preferred Qualifications * Experience administering or architecting NICE CXone. * Experience leading enterprise CCaaS migrations or large ...

Capgemini

Go-to-Market (GTM) Lead

New York, NY · On-site

... CXone or related contact center ecosystem platforms. • Strong understanding of customer ... You will work closely with Capgemini and NICE executives, influence multimillion-dollar growth ...

previous page

Showing results 41-60

All JobsNice Cxone JobsExecutive Nice Cxone Jobs

Executive Nice Cxone information

See salary details

$26.5K

$93.6K

$184K

How much do executive nice cxone jobs pay per year?

As of Aug 24, 2026, the average yearly pay for executive nice cxone in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is an Executive NICE CXone?

An Executive NICE CXone typically refers to a professional responsible for overseeing the implementation and management of the NICE CXone platform within an organization. NICE CXone is a cloud-based customer experience platform that provides tools for contact centers, including omnichannel routing, analytics, workforce optimization, and automation. Executives in this role ensure that the platform aligns with business objectives, improves customer interactions, and drives operational efficiency. They work closely with IT, customer service teams, and other stakeholders to optimize customer journeys and achieve performance goals.

What are the key skills and qualifications needed to thrive as an executive using NICE CXone?

To thrive as an Executive working with NICE CXone, you need expertise in contact center management, strategic planning, and a solid understanding of customer experience principles, often backed by a relevant degree or leadership experience. Familiarity with the NICE CXone platform, data analytics tools, and CRM systems is typically required, along with any certifications related to cloud-based contact center solutions. Strong leadership, decision-making, and communication skills help drive organizational goals and foster team collaboration. These abilities are crucial for leveraging technology to optimize customer interactions and deliver measurable business results.

What are some common challenges faced by executive NICE CXone users when implementing customer experience solutions, and how can these be addressed?

Executive NICE CXone users often encounter challenges such as integrating the platform with legacy systems, ensuring seamless data migration, and aligning cross-departmental workflows. Addressing these challenges typically involves close collaboration with IT and operations teams, thorough planning for phased rollouts, and leveraging NICE CXone's support resources and training programs. Proactive communication, stakeholder engagement, and continuous feedback loops are key to overcoming hurdles and maximizing the platform's value for customer experience initiatives.

What is the difference between Executive Nice Cxone vs Customer Service Manager?

AspectExecutive Nice CxoneCustomer Service Manager
CredentialsTypically requires a bachelor's degree in communications, business, or related field; certifications in customer experience or contact center management are a plusUsually requires a bachelor's degree; certifications in customer service or management are common
Work EnvironmentOperates mainly in contact center or customer support settings, focusing on CX platform managementWorks in customer service departments, overseeing teams and service quality
Industry UsageCommonly used in telecommunications, tech, and service industries with CX platformsWidely used across retail, finance, and service sectors

The Executive Nice Cxone role focuses on managing customer experience platforms like Nice Cxone, emphasizing technical and strategic skills. In contrast, a Customer Service Manager oversees customer support teams and service quality. Both roles require similar credentials but differ in technical focus and scope of responsibilities.

More about Executive Nice Cxone jobs

What cities are hiring for Executive Nice Cxone jobs?

Cities with the most Executive Nice Cxone job openings:

What are the most commonly searched types of Nice Cxone jobs?

The most popular types of Nice Cxone jobs are:

What states have the most Executive Nice Cxone jobs?

States with the most job openings for Executive Nice Cxone jobs include:

What job categories do people searching Executive Nice Cxone jobs look for?

The top searched job categories for Executive Nice Cxone jobs are:

Executive Nice Cxone jobs near you
Infographic showing various Executive Nice Cxone job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Senior Release Manager

Socket.dev

Sandy, UT • On-site

$120 - $180/hr

Other

Posted 5 days ago

Job description

Senior Release Manager

About the Role

The Senior Release Manager is a strategic leader within the Release Management function at NiCE CXone. This role owns and drives enterprise-wide release strategy, governance, and execution for our mission‑critical, industry‑leading customer interaction management platform. The Senior Release Manager partners closely with Engineering, Product, and Operations leadership to ensure predictable, high‑quality, and highly available SaaS releases that meet a 99.99% uptime SLA, while continuously evolving release practices through automation and operational excellence.

How You’ll Make an Impact
  • Own and evolve enterprise release management strategy, governance frameworks, and best practices across NiCE CXone.
  • Lead planning, orchestration, and execution of complex, large‑scale SaaS releases spanning multiple teams, services, and deployment models.
  • Serve as the primary release authority, ensuring readiness, risk assessment, and go/no‑go decision‑making aligned with business priorities.
  • Partner with Engineering, Product, QA, Operations, Security, Support, and other stakeholders to align dependencies, and release outcomes.
  • Drive continuous improvement of release processes, change management, and automation across the SDLC to increase reliability and reduce operational risk.
  • Oversee testing strategies and environment readiness, ensuring quality gates and validation standards are met prior to release.
  • Champion ITIL‑aligned Change and Problem Management practices, including post‑release reviews, root cause analysis, and corrective actions.
  • Lead early customer access and beta programs, managing communication plans, success metrics, and escalation paths.
  • Mentor and guide Release Managers and cross‑functional teams on release best practices, tooling, and execution standards.
  • Act as a senior point of escalation during release‑related incidents, coordinating response and resolution across teams.
  • Represent Release Management in executive and customer‑facing communications with clarity, confidence, and accountability.
  • Provide leadership and oversight for releases during off‑hours, including nights and weekends, as required.
What You Bring
  • Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience).
  • 3+ years of experience working within the SDLC in enterprise SaaS environments, with significant ownership of release management functions.
  • 1+ years of experience leading complex, concurrent software releases in a senior Release Manager or similar role.
  • Deep understanding of modern SDLC practices, CI/CD pipelines, and cloud‑based deployment strategies (monolith and microservices).
  • Strong knowledge of ITIL Change and Problem Management, release governance, and risk management principles.
  • Proven ability to lead cross‑functional initiatives, influence without authority, and drive alignment at senior levels.
  • Excellent analytical, decision‑making, and problem‑solving skills, with a strong focus on quality and operational resilience.
  • Exceptional communication and stakeholder management skills, including experience presenting to executive audiences.
  • Experience with release automation, tooling, and metrics to improve deployment reliability and transparency.
  • Background in software engineering, DevOps, or QA/testing is highly desirable.
What’s in It for You
  • Ownership of release strategy for a highly available, enterprise‑scale SaaS platform.
  • Opportunity to shape and mature release management practices across a global organization.
  • Exposure to advanced CI/CD, cloud‑native, and microservices architectures.
  • High visibility, influence, and impact across product, engineering, and operations leadership.
Enjoy NiCE‑FLEX!
  • At NiCE, we work according to the NiCE‑FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face‑to‑face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Reporting Into: Engineering Manager, Release Management

Role Type: Individual Contributor

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

#J-18808-Ljbffr

Apply