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Ucce Jobs (NOW HIRING)

krg technology inc

F5 Network Admin

Scottsdale, AZ

Cisco Network Switches/Routers - 10+ years Load Balancers - Cisco and F5 - 5+ years Remote access hardware DNS/DHCP Integration with Phone system & switch - Cisco UCCE platform experience required ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Set up, configure, test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified Communications systems including ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration. • Collaborate with customers and ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Set up, configure, test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified Communications systems including ...

HHC

Telecom Engineer

Indianapolis, IN · On-site

IVR/Contact Center platforms (e.g., Cisco UCCE or similar) * SIP, H.323, MGCP , and call routing protocols * Troubleshooting tools: RTMT, Wireshark, and Cisco CLI * Experience with CUCM upgrades ...

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How much do ucce jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ucce in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is the difference between Ucce vs Electrician?

AspectUcceElectrician
Required CredentialsTypically a certificate or diploma in electrical installation or related fieldLicensed or certified electrician license, apprenticeship completion
Work EnvironmentConstruction sites, industrial facilities, residential projectsResidential, commercial, industrial electrical systems
Industry UsageConstruction, maintenance, electrical installationElectrical repair, wiring, system troubleshooting
Common Search/ComparisonUcce vs Electrician

While both Ucce and Electrician roles involve electrical work, Ucce typically refers to a certification or entry-level position focused on electrical installation and maintenance, often in construction or industrial settings. Electricians usually require licensing and have a broader scope of electrical repair and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by UCCE engineers when deploying and managing Cisco Contact Center solutions?

UCCE engineers often encounter challenges such as integrating the Cisco Unified Contact Center Enterprise platform with existing telephony and CRM systems, ensuring high availability, and maintaining system scalability to handle fluctuating call volumes. Troubleshooting complex call routing issues and keeping up with software updates or security patches can also be demanding. Effective collaboration with network administrators, developers, and business analysts is crucial for successfully meeting user and business requirements while minimizing downtime.

What are UCCE professionals?

UCCE typically refers to professionals working with Cisco Unified Contact Center Enterprise (UCCE), a sophisticated contact center solution for large organizations. These professionals are responsible for designing, deploying, managing, and troubleshooting UCCE systems to ensure effective customer communication and support. Their roles may include working with telephony, call routing, scripting, reporting, and integration with other enterprise systems. UCCE experts often possess strong knowledge in networking, VoIP, and Cisco technologies.

What are the key skills and qualifications needed to thrive as a UCCE (Unified Contact Center Enterprise) Engineer, and why are they important?

To thrive as a UCCE Engineer, you need expertise in Cisco Unified Contact Center Enterprise solutions, networking fundamentals, and often a bachelor’s degree in a related field. Familiarity with Cisco tools such as CUCM, ICM, CVP, and certifications like CCNP Collaboration or CCIE Collaboration are highly valuable. Strong problem-solving, communication skills, and the ability to work under pressure set top professionals apart in this role. These skills and qualifications are crucial for ensuring seamless customer experiences, reliable system performance, and effective resolution of technical challenges in complex contact center environments.
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What cities are hiring for Ucce jobs? Cities with the most Ucce job openings:
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Ucce jobs near you
Infographic showing various Ucce job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 67% Physical, 18% Hybrid, and 15% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

VoIP Engineer

Texas State Library and Archives Commision

San Jose, CA • On-site

Full-time

Posted 7 days ago

Job description

- Bachelor's degree in relevant major such as Telecommunications, Computer Science, Information systems, etc.
- 5+ years IT experience in the field of VOIP/ IP telephony.
- 5+ years experience in Cisco UC Manager / Call Manager (CUCM).
- 5+ years experience in Cisco Unity / Cisco Unity Connection (CUC).
- 3+ Cisco IM & Presence Server (IM&P) / Cisco Jabber.
- 3+ years experience in Cisco Contact Center UCCX or UCCE.
- 3+ years experience with Cisco Webex Cloud technology WxC and WxCC.
- Experience with Calabrio Call recording.
- Experience with Voice IOS Gateways with H.323, MGCP.

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