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Full Time Contact Center Engineer Jobs (NOW HIRING)

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary purpose of this position is to provide superior member service while engaging with our membership ...

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary purpose of this position is to provide superior member service while engaging with our membership ...

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 AM to 4:30:00 PM Minimum ... As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing ...

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Full Time Contact Center Engineer information

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$39K

$101.8K

$137.5K

How much do full time contact center engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for full time contact center engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Contact Center Engineer vs Customer Support Specialist?

AspectFull Time Contact Center EngineerCustomer Support Specialist
CredentialsTechnical certifications, relevant IT or networking experienceCustomer service training, communication skills
Work EnvironmentCall centers, technical support teams, IT departmentsCustomer service centers, help desks, client-facing roles
Employer & IndustryTelecommunications, IT services, tech companiesRetail, service providers, tech firms

Full Time Contact Center Engineers focus on maintaining and troubleshooting technical systems in contact centers, requiring technical certifications. Customer Support Specialists primarily handle customer inquiries and provide assistance, emphasizing communication skills. While both roles operate in contact centers, the engineer role is more technical, whereas the support specialist role is customer-facing.

More about Full Time Contact Center Engineer jobs

What are the most commonly searched types of Contact Center Engineer jobs?

The most popular types of Contact Center Engineer jobs are:

What job categories do people searching Full Time Contact Center Engineer jobs look for?

The top searched job categories for Full Time Contact Center Engineer jobs are:

Full Time Contact Center Engineer jobs near you
Infographic showing various Full Time Contact Center Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.

Contact Center Representative

CoVantage Credit Union

Wausau, WI • On-site

$18 - $30.79/hr

Full-time

Posted 16 days ago

CoVantage Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

CoVantage is seeking a full-time Contact Center Representative to work onsite at our Antigo, De Pere, Neenah or Wausau branch. Become a Contact Center Representative and deliver an outstanding experience to our members seeking service by phone call and online channels. In this role, you'll assist with deposit services, consumer loans, virtual services, and more! Join us in a fast-paced and rewarding environment that is dedicated to our members!

CoVantage invests in our team members! The pay for this role is $18.00 - $30.79 per hour. Your starting pay rate will be based on your related experience and qualifications. Benefits include a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.

Job Duties

  • Field phone calls, voicemails, e-mails, and online messages.
  • Assist online, mobile, and phone banking users with passwords, bill pay, deposits, and more.
  • Deliver exceptional service while building strong member relationships.
  • Refer members to other credit union products and services when appropriate.
  • Provide efficient and professional service to members.
  • Maintain member confidentiality.

This role follows a rotating schedule, covering Monday through Friday from 7 a.m. to 7p.m., with multiple Saturday shifts each month from 8:30 a.m. to 12 p.m.

Qualifications

  • A high school diploma or equivalent.
  • Bilingual fluency preferred, but not required.
  • Have experience working in a service or sales related capacity.
  • Have strong written and verbal communication skills and ability to work with a wide variety of people on a daily basis.
  • Have ability to be organized, efficient, and accurate in a fast-paced work environment.
  • Proficient with Microsoft Office and Windows Software programs.

What CoVantage Credit Union employees say

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