Genesys Engineer - REMOTE
CA · On-site +1
Genesys Workforce Management * Genesys Agent Desktops (GAD and iWS) * Genesys Info Mart and Interactive Insights * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET (C#, ASP.NET, ADO.NET) Salary is DOE and ...
Genesys Engineer - REMOTE
CA · On-site +1
Genesys Workforce Management * Genesys Agent Desktops (GAD and iWS) * Genesys Info Mart and Interactive Insights * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET (C#, ASP.NET, ADO.NET) Salary is DOE and ...
Genesys Architect - REMOTE
Sacramento, CA · On-site +1
Work closely with Project Managers to ensure on-time, quality delivery * Assist sales team with ... Genesys Reporting * Genesys Voice Portal * Genesys SIP Server * Genesys eServices Desired ...
Genesys Architect - REMOTE
Sacramento, CA · On-site +1
Work closely with Project Managers to ensure on-time, quality delivery * Assist sales team with ... Genesys Reporting * Genesys Voice Portal * Genesys SIP Server * Genesys eServices Desired ...
Senior Speech Scientist - REMOTE
Sacramento, CA · On-site +1
$97K - $133K/yr
Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9) * Python or Java * Speaker verification products Salary is DOE and is extremely competitive. We are a growing company with a solid ...
Senior Speech Scientist - REMOTE
Sacramento, CA · On-site +1
$97K - $133K/yr
Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9) * Python or Java * Speaker verification products Salary is DOE and is extremely competitive. We are a growing company with a solid ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
Work closely with Project Managers to ensure on-time, quality delivery * Assist sales team with ... Genesys Desktop (iWS, WDE and WWE) * .NET and C# Development Desired Experience * Genesys Routing
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
Work closely with Project Managers to ensure on-time, quality delivery * Assist sales team with ... Genesys Desktop (iWS, WDE and WWE) * .NET and C# Development Desired Experience * Genesys Routing
Genesys Technology Lead
Torrance, CA · On-site
The Genesys Technology Lead is an experienced Genesys technical expert recognized within BTS as a ... Work with the relevant BTS groups to manage those interdependencies. * Demonstrate detailed ...
Genesys Technology Lead
Torrance, CA · On-site
The Genesys Technology Lead is an experienced Genesys technical expert recognized within BTS as a ... Work with the relevant BTS groups to manage those interdependencies. * Demonstrate detailed ...
Senior Demand Generation Operations Manager
Hermosa Beach, CA · On-site +1
$229K/yr
Medical
Dental
Vision
Retirement
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Familiarity with CRM, Marketing Automation, ABM and Sales Engagement platforms * Experience ...
Senior Demand Generation Operations Manager
Hermosa Beach, CA · On-site +1
$229K/yr
Medical
Dental
Vision
Retirement
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Familiarity with CRM, Marketing Automation, ABM and Sales Engagement platforms * Experience ...
Event Marketing Manager, Americas
Menlo Park, CA · On-site +1
Medical
Dental
Vision
Retirement
At Genesys, we help organizations create better customer experiences through AI-powered experience ... As an Event Marketing Manager, you will manage the strategy and execution of high-impact events ...
Event Marketing Manager, Americas
Menlo Park, CA · On-site +1
Medical
Dental
Vision
Retirement
At Genesys, we help organizations create better customer experiences through AI-powered experience ... As an Event Marketing Manager, you will manage the strategy and execution of high-impact events ...
Principal Professional Services Engineer
Menlo Park, CA · On-site +1
$213K - $223K/yr
Medical
Dental
Vision
Retirement
Design and build custom middleware solutions for third party chat bot integrations with Genesys Cloud web messengers; Manage project implementation and monitor productivity efficiencies for ...
Principal Professional Services Engineer
Menlo Park, CA · On-site +1
$213K - $223K/yr
Medical
Dental
Vision
Retirement
Design and build custom middleware solutions for third party chat bot integrations with Genesys Cloud web messengers; Manage project implementation and monitor productivity efficiencies for ...
... M counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... Position title: Genesys Architect Location: San Francisco CA Duration: 6-12 Months+ Essential ...
... M counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... Position title: Genesys Architect Location: San Francisco CA Duration: 6-12 Months+ Essential ...
Principal Professional Services Engineer
Menlo Park, CA · On-site
$213K - $223K/yr
Medical
Dental
Vision
Retirement
Design and build custom middleware solutions for third party chat bot integrations with Genesys Cloud web messengers; Manage project implementation and monitor productivity efficiencies for ...
Principal Professional Services Engineer
Menlo Park, CA · On-site
$213K - $223K/yr
Medical
Dental
Vision
Retirement
Design and build custom middleware solutions for third party chat bot integrations with Genesys Cloud web messengers; Manage project implementation and monitor productivity efficiencies for ...
Salesforce Architect (with Genesys Cloud CX)
Menlo Park, CA · Remote
$81.25 - $100.75/hr
We are seeking an experienced Salesforce Technical Architect with deep expertise in Salesforce Service Cloud, Genesys Cloud CX, and enterprise CRM transformation. The ideal candidate will be ...
Salesforce Architect (with Genesys Cloud CX)
Menlo Park, CA · Remote
$81.25 - $100.75/hr
We are seeking an experienced Salesforce Technical Architect with deep expertise in Salesforce Service Cloud, Genesys Cloud CX, and enterprise CRM transformation. The ideal candidate will be ...
Senior Engineer - Genesys Cloud
Exeter, CA · On-site +1
$107K - $147K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The company's proprietary Experience Management Platform ensures seamless service delivery, real ... NWN.ai. Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design ...
Senior Engineer - Genesys Cloud
Exeter, CA · On-site +1
$107K - $147K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The company's proprietary Experience Management Platform ensures seamless service delivery, real ... NWN.ai. Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design ...
Principal Professional Services Engineer
Menlo Park, CA · On-site
$213K - $223K/yr
Medical
Dental
Vision
Retirement
Design and build custom middleware solutions for third party chat bot integrations with Genesys Cloud web messengers; Manage project implementation and monitor productivity efficiencies for ...
Principal Professional Services Engineer
Menlo Park, CA · On-site
$213K - $223K/yr
Medical
Dental
Vision
Retirement
Design and build custom middleware solutions for third party chat bot integrations with Genesys Cloud web messengers; Manage project implementation and monitor productivity efficiencies for ...
Field Marketing Manager, West Enterprise
Menlo Park, CA · On-site
Medical
Dental
Vision
Retirement
PTO
At Genesys, we help organizations create better customer experiences through AI-powered experience ... The Field Marketing Manager will drive the regional growth engine for enterprise customer ...
Field Marketing Manager, West Enterprise
Menlo Park, CA · On-site
Medical
Dental
Vision
Retirement
PTO
At Genesys, we help organizations create better customer experiences through AI-powered experience ... The Field Marketing Manager will drive the regional growth engine for enterprise customer ...
Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. Serve as the primary liaison between business users, technical teams ...
Quick apply
Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. Serve as the primary liaison between business users, technical teams ...
Field Marketing Manager, West Enterprise
Menlo Park, CA · On-site
Medical
Dental
Vision
Retirement
PTO
At Genesys, we help organizations create better customer experiences through AI-powered experience ... The Field Marketing Manager will drive the regional growth engine for enterprise customer ...
Field Marketing Manager, West Enterprise
Menlo Park, CA · On-site
Medical
Dental
Vision
Retirement
PTO
At Genesys, we help organizations create better customer experiences through AI-powered experience ... The Field Marketing Manager will drive the regional growth engine for enterprise customer ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Manager Genesys information
What is the difference between Manager Genesys vs Customer Service Manager?
| Aspect | Manager Genesys | Customer Service Manager |
|---|---|---|
| Primary Role | Oversees Genesys platform operations, manages contact center technology | Manages customer service teams and overall customer satisfaction |
| Required Skills | Genesys platform expertise, technical troubleshooting, contact center workflows | Leadership, communication, customer service strategies |
| Certifications | Genesys certifications, IT or contact center technology credentials | Customer service management certifications, leadership training |
| Work Environment | Contact centers, IT departments, technology-focused teams | Customer service departments, client-facing roles |
The Manager Genesys primarily focuses on managing the Genesys contact center platform and related technology, ensuring smooth operations and technical support. In contrast, the Customer Service Manager oversees customer service teams, focusing on client satisfaction and service quality. While both roles require leadership skills, the Manager Genesys emphasizes technical expertise with contact center systems, whereas the Customer Service Manager concentrates on customer relations and team management.
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The most popular types of Genesys jobs in California are:
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For Manager Genesys jobs in California, the most frequently searched job titles are:
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Job description
Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
Requirements
3+ years experiences with:
Desired
2+ years experience with:
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Installation, configuration and testing of Genesys software
- Support large implementations of the Genesys product suite
- Daily operations and maintenance
Requirements
3+ years experiences with:
- Genesys Enterprise Routing solutions
- Genesys T-Server and I-Server integrations
- Genesys SIP Server
- Genesys Voice Portal (GVP)
- Genesys Reporting
Desired
2+ years experience with:
- Genesys eServices
- Genesys Workforce Management
- Genesys Agent Desktops (GAD and iWS)
- Genesys Info Mart and Interactive Insights
- J2EE (Java, Servlets, JSP, EJB, JSF)
- .NET (C#, ASP.NET, ADO.NET)
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
About PTP
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2004