Genesys Engineer - REMOTE
CA · On-site +1
Genesys Workforce Management * Genesys Agent Desktops (GAD and iWS) * Genesys Info Mart and Interactive Insights * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET (C#, ASP.NET, ADO.NET) Salary is DOE and ...
Genesys Engineer - REMOTE
CA · On-site +1
Genesys Workforce Management * Genesys Agent Desktops (GAD and iWS) * Genesys Info Mart and Interactive Insights * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET (C#, ASP.NET, ADO.NET) Salary is DOE and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below ... Manage vendor relationships by defining objectives, maintaining regular communication and ...
Senior Sales Solutions Partner - Unified Communications, Contact Center Services
Irvine, CA · On-site
$150 - $190/hr
Deep understanding of UC and CC, including VoIP/PBX, SIP trunking, and CCaaS platforms such as Genesys and Webex * Proven success selling complex managed solutions such as AI-driven CX, virtual ...
New
Senior Sales Solutions Partner - Unified Communications, Contact Center Services
Irvine, CA · On-site
$150 - $190/hr
Deep understanding of UC and CC, including VoIP/PBX, SIP trunking, and CCaaS platforms such as Genesys and Webex * Proven success selling complex managed solutions such as AI-driven CX, virtual ...
New
Associate Salesforce Developer
Costa Mesa, CA · On-site
$59.50 - $78.75/hr
... Genesys and Guidewire. Job Duties Understand common design patterns and contribute to solution ... Participate in code reviews, CI/CD processes, and release management activities * Troubleshoot and ...
Associate Salesforce Developer
Costa Mesa, CA · On-site
$59.50 - $78.75/hr
... Genesys and Guidewire. Job Duties Understand common design patterns and contribute to solution ... Participate in code reviews, CI/CD processes, and release management activities * Troubleshoot and ...
VP, Contact Center Technology
Irvine, CA · On-site
$147K - $189K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
Quick apply
VP, Contact Center Technology
Irvine, CA · On-site
$147K - $189K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
Call Center Scheduling Coordinator
Costa Mesa, CA · On-site
$25.03 - $33.34/hr
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data. * Monitor real-time staffing needs and make adjustments to ensure service level goals and ...
Call Center Scheduling Coordinator
Costa Mesa, CA · On-site
$25.03 - $33.34/hr
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data. * Monitor real-time staffing needs and make adjustments to ensure service level goals and ...
VP, Contact Center Technology
Irvine, CA · On-site
$148K - $190K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
VP, Contact Center Technology
Irvine, CA · On-site
$148K - $190K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
VP, Contact Center Technology
Irvine, CA · On-site
$148K - $190K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
VP, Contact Center Technology
Irvine, CA · On-site
$148K - $190K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
VP, Contact Center Technology
$147K - $189K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
VP, Contact Center Technology
$147K - $189K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
VP, Contact Center Technology
Irvine, CA · On-site
$148K - $190K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
VP, Contact Center Technology
Irvine, CA · On-site
$148K - $190K/yr
Manages technology spend across CCaaS, CRM, AI/IVR, and omnichannel platforms by monitoring usage ... Genesys expertise highly preferred. * Experience supporting multi-channel contact center platforms ...
Call Center Scheduling Coordinator
Costa Mesa, CA · On-site
$25.03 - $33.34/hr
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data. * Monitor real-time staffing needs and make adjustments to ensure service level goals and ...
Call Center Scheduling Coordinator
Costa Mesa, CA · On-site
$25.03 - $33.34/hr
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data. * Monitor real-time staffing needs and make adjustments to ensure service level goals and ...
Call Center Scheduling Coordinator
Costa Mesa, CA · On-site
$25.03 - $33.34/hr
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data. * Monitor real-time staffing needs and make adjustments to ensure service level goals and ...
Call Center Scheduling Coordinator
Costa Mesa, CA · On-site
$25.03 - $33.34/hr
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data. * Monitor real-time staffing needs and make adjustments to ensure service level goals and ...
Code repository and change management systems Desired Experience * GitLab, Jenkins, Groovy and Tomcat * Genesys Voice Platform (GVP) * Speech enabled IVR applications * Java programming Salary is DOE ...
Code repository and change management systems Desired Experience * GitLab, Jenkins, Groovy and Tomcat * Genesys Voice Platform (GVP) * Speech enabled IVR applications * Java programming Salary is DOE ...
DevOps Engineer - REMOTE
CA · On-site +1
Code repository and change management systems Desired Experience * GitLab, Jenkins, Groovy and Tomcat * Genesys Voice Platform (GVP) * Speech enabled IVR applications * Java programming Salary is DOE ...
DevOps Engineer - REMOTE
CA · On-site +1
Code repository and change management systems Desired Experience * GitLab, Jenkins, Groovy and Tomcat * Genesys Voice Platform (GVP) * Speech enabled IVR applications * Java programming Salary is DOE ...
Call Center Scheduling Coordinator
Costa Mesa, CA · On-site
$25.03 - $33.34/hr
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data. * Monitor real-time staffing needs and make adjustments to ensure service level goals and ...
Call Center Scheduling Coordinator
Costa Mesa, CA · On-site
$25.03 - $33.34/hr
Utilize Genesys Cloud and workforce management tools to maintain accurate staffing and schedule data. * Monitor real-time staffing needs and make adjustments to ensure service level goals and ...
Google Gemini, Manager, Technical Transformation Our Deloitte Sales & Service team empowers ... Experience with Five9 or Genesys * Experience carrying a business development quota for consulting ...
Google Gemini, Manager, Technical Transformation Our Deloitte Sales & Service team empowers ... Experience with Five9 or Genesys * Experience carrying a business development quota for consulting ...
Sr Telephony Systems Engineer
$80K - $110K/yr
Works directly with all departments and senior management to ascertain and implement changes ... Contact center, Genesys Cloud, Genesys Interactive Intelligence, Auto Dialer, IVR, and/or VoIP ...
Sr Telephony Systems Engineer
$80K - $110K/yr
Works directly with all departments and senior management to ascertain and implement changes ... Contact center, Genesys Cloud, Genesys Interactive Intelligence, Auto Dialer, IVR, and/or VoIP ...
Works directly with all departments and senior management to ascertain and implement changes ... Contact center, Genesys Cloud, Genesys Interactive Intelligence, Auto Dialer, IVR, and/or VoIP ...
Quick apply
Works directly with all departments and senior management to ascertain and implement changes ... Contact center, Genesys Cloud, Genesys Interactive Intelligence, Auto Dialer, IVR, and/or VoIP ...
Manager Genesys information
See Ladera Ranch, CA salary details
$29.2K - $39.9K
9% of jobs
$39.9K - $50.5K
13% of jobs
$53.2K is the 25th percentile. Wages below this are outliers.
$50.5K - $61.1K
12% of jobs
$61.1K - $71.8K
9% of jobs
The median wage is $79.4K / yr.
$71.8K - $82.4K
9% of jobs
$82.4K - $93K
5% of jobs
$93K - $103.6K
4% of jobs
$103.6K - $114.3K
6% of jobs
$117.4K is the 75th percentile. Wages above this are outliers.
$114.3K - $124.9K
22% of jobs
$124.9K - $135.5K
6% of jobs
$135.5K - $146.2K
3% of jobs
$29.2K
$86.8K
$146.2K
How much do manager genesys jobs pay per year?
As of Aug 19, 2026, the average yearly pay for manager genesys in Ladera Ranch, CA is $86,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $123,800.00 per year, depending on experience, location, and employer.
What is the difference between Manager Genesys vs Customer Service Manager?
| Aspect | Manager Genesys | Customer Service Manager |
|---|---|---|
| Primary Role | Oversees Genesys platform operations, manages contact center technology | Manages customer service teams and overall customer satisfaction |
| Required Skills | Genesys platform expertise, technical troubleshooting, contact center workflows | Leadership, communication, customer service strategies |
| Certifications | Genesys certifications, IT or contact center technology credentials | Customer service management certifications, leadership training |
| Work Environment | Contact centers, IT departments, technology-focused teams | Customer service departments, client-facing roles |
The Manager Genesys primarily focuses on managing the Genesys contact center platform and related technology, ensuring smooth operations and technical support. In contrast, the Customer Service Manager oversees customer service teams, focusing on client satisfaction and service quality. While both roles require leadership skills, the Manager Genesys emphasizes technical expertise with contact center systems, whereas the Customer Service Manager concentrates on customer relations and team management.
What cities near Ladera Ranch, CA are hiring for Manager Genesys jobs?
Cities near Ladera Ranch, CA with the most Manager Genesys job openings:
Job description
Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
Requirements
3+ years experiences with:
Desired
2+ years experience with:
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Installation, configuration and testing of Genesys software
- Support large implementations of the Genesys product suite
- Daily operations and maintenance
Requirements
3+ years experiences with:
- Genesys Enterprise Routing solutions
- Genesys T-Server and I-Server integrations
- Genesys SIP Server
- Genesys Voice Portal (GVP)
- Genesys Reporting
Desired
2+ years experience with:
- Genesys eServices
- Genesys Workforce Management
- Genesys Agent Desktops (GAD and iWS)
- Genesys Info Mart and Interactive Insights
- J2EE (Java, Servlets, JSP, EJB, JSF)
- .NET (C#, ASP.NET, ADO.NET)
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
About PTP
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2004