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Manager Genesys Jobs (NOW HIRING)

PTP

Genesys Developer - REMOTE

Sacramento, CA · On-site +1

Work closely with Project Managers to ensure on-time, quality delivery * Assist sales team with ... Genesys Desktop (iWS, WDE and WWE) * .NET and C# Development Desired Experience * Genesys Routing

PTP

Senior Speech Scientist - REMOTE

Sacramento, CA · On-site +1

$97K - $133K/yr

Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9) * Python or Java * Speaker verification products Salary is DOE and is extremely competitive. We are a growing company with a solid ...

Upgrade

Genesys Engineer

Phoenix, AZ · On-site +1

We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ... Ability to manage multiple priorities in a fast-paced, high-growth environment. * Strong ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Title: Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities ... Experience with management and development of speech recognition systems and grammars. * Experience ...

Voxai Solutions, Inc.

Genesys Consultant

Coppell, TX · On-site

Managing troubleshooting and resolution of Genesys and other ancillary call center technology issues. Responding to and estimating project proposals and consulting engagements. Providing consultation ...

AA2IT

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Genesys Cloud CX

Fort Worth, TX · On-site

$50 - $80/hr

The hiring manager is seeking a true Subject Matter Expert with extensive, hands on experience designing, configuring, and supporting the Genesys Cloud platform. Candidates without strong, recent ...

New

Hirekeyz Inc

Genesys Lead Demand

Wilmington, DE · On-site

Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layer * Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config ...

LMI

Genesys Technical Specialist

Tysons, VA · On-site

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as ...

New

LMI

Genesys Technical Specialist

Tysons, VA

$112K/yr

LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a ...

LMI

Genesys Technical Specialist

Tysons, VA

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as ...

Futran Tech Solutions Pvt. Ltd.

Genesys SME

Boston, MA · On-site

As a Genesys CloudCX Chatbot Developer youll be responsible for designing developing and deploying ... management Experience integrating chatbots with backend systems APIs and databases Excellent ...

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Manager Genesys information

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$27.5K

$81.7K

$137.5K

How much do manager genesys jobs pay per year?

As of Jul 21, 2026, the average yearly pay for manager genesys in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Genesys vs Customer Service Manager?

AspectManager GenesysCustomer Service Manager
Primary RoleOversees Genesys platform operations, manages contact center technologyManages customer service teams and overall customer satisfaction
Required SkillsGenesys platform expertise, technical troubleshooting, contact center workflowsLeadership, communication, customer service strategies
CertificationsGenesys certifications, IT or contact center technology credentialsCustomer service management certifications, leadership training
Work EnvironmentContact centers, IT departments, technology-focused teamsCustomer service departments, client-facing roles

The Manager Genesys primarily focuses on managing the Genesys contact center platform and related technology, ensuring smooth operations and technical support. In contrast, the Customer Service Manager oversees customer service teams, focusing on client satisfaction and service quality. While both roles require leadership skills, the Manager Genesys emphasizes technical expertise with contact center systems, whereas the Customer Service Manager concentrates on customer relations and team management.

More about Manager Genesys jobs
What cities are hiring for Manager Genesys jobs? Cities with the most Manager Genesys job openings:
What are the most commonly searched types of Genesys jobs? The most popular types of Genesys jobs are:
What states have the most Manager Genesys jobs? States with the most job openings for Manager Genesys jobs include:
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Manager Genesys jobs near you
Infographic showing various Manager Genesys job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 25% Internship, 64% Full Time, 4% Part Time, 3% Contract, and 3% Summer. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Genesys Developer

Kanak Elite Services Inc

Charlotte, NC • On-site

Contractor

Re-posted 7 days ago

Job description

Hello There,

My name is Himanshu Sharma, and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Genesys Developer with our esteemed client. If you are interested then please share your updated resume at Himanshu01@kanakits.com .

Job Description

Position           : Genesys Developer

Location          : Addison, Texas & Charlotte, NC (Hybrid)

Duration         : Long term contract


Required Skills:

  • 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;
  • Configure and troubleshoot Genesys software and hardware components
  • Integrate Genesys with Third-party applications and Systems
  • Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
  • Working experience on Major Genesys and NICE platform upgrades
  • Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions
  • Experience with Genesys products (PureCloud, PureEngage,PureConnect)
  • Experience with call recording platforms (NICE, Genesys IR)
  • Experience with Genesys Cloud APIs,SDKs and development tools
  • Knowledge on Genesys Cloud security features
  • Proficiency with programming languages (Java,Python,JavaScript)
  • Excellent problem solving skills
  • Strong and confident knowledge in Contact Center network topology
  • Coordinate with other tech partners like Avaya, network partners and product vendors
  • Knowledge in Siebel CRM Application Integration
  • Familiar with Agile methodologies and related process.
  • Ability to arrange and write Design Documents.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.