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Manager Business Process Optimization Jobs (NOW HIRING)

Cotiviti

Business Process Optimization Retail Manager

$148K - $189K/yr

Overview The Cotiviti Retail Business Process Optimization (BPO) Team is seeking a Manager to work closely with our operations, R&D, and client teams. We are looking for an individual who is a self ...

PayPal

Manager, Business Process

Austin, TX · On-site

Find themes in incident data and provide insights to the business * Maintain incident process documentation and training content * Evaluate incident management tools for compliance * Define KPIs (Key ...

PayPal

Manager, Business Process

Scottsdale, AZ · On-site

Find themes in incident data and provide insights to the business * Maintain incident process documentation and training content * Evaluate incident management tools for compliance * Define KPIs (Key ...

PayPal

Manager, Business Process

San Jose, CA

Find themes in incident data and provide insights to the business * Maintain incident process documentation and training content * Evaluate incident management tools for compliance * Define KPIs (Key ...

StudySmarter

Mehrjährige Berufserfahrung in der Leitung und Durchführung von Großprojekten auf ... Business Process Optimization (BPO) oder BPMN * Ausgeprägte analytische Fähigkeiten und ein ...

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Lincare

Manager, Business Process Impr

Olathe, KS

The Business Process Improvement Manager is responsible for championing and developing a sustainable culture of continuous process improvement in all areas of the business. In this position, the ...

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Manager Business Process Optimization information

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$58.5K

$125.9K

$182K

How much do manager business process optimization jobs pay per year?

As of Aug 20, 2026, the average yearly pay for manager business process optimization in the United States is $125,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $155,500.00 per year, depending on experience, location, and employer.

What does a manager business process optimization do?

A Manager Business Process Optimization is responsible for analyzing, improving, and streamlining an organization's business processes to increase efficiency and reduce costs. They work with teams across departments to identify areas for improvement, implement best practices, and monitor the effectiveness of new processes. This role often involves using data analysis, process mapping, and project management techniques to drive organizational change and ensure that business operations are aligned with strategic goals.

How does a manager business process optimization typically collaborate with cross-functional teams to drive process improvements?

A Manager of Business Process Optimization frequently works with teams from various departments such as IT, operations, finance, and HR to identify inefficiencies and develop streamlined solutions. This collaboration often involves leading workshops, mapping out current processes, and gathering feedback from stakeholders to ensure that proposed changes align with organizational goals. The manager acts as a bridge between technical teams and business users, facilitating communication and ensuring a shared understanding of project objectives and benefits. Effective collaboration is essential to gain buy-in, manage change, and successfully implement process improvements across the organization.

What are the key skills and qualifications needed to thrive as a manager business process optimization, and why are they important?

To excel as a Manager Business Process Optimization, you need expertise in process mapping, data analysis, and continuous improvement methodologies, often supported by a degree in business, engineering, or a related field. Familiarity with Lean Six Sigma tools, process modeling software (like Visio or ARIS), and ERP systems is typically required, along with relevant certifications such as Lean Six Sigma Green or Black Belt. Strong leadership, communication, and change management skills help drive cross-functional initiatives and gain stakeholder buy-in. These skills ensure processes are streamlined efficiently, leading to cost savings, improved quality, and organizational agility.

What is the difference between Manager Business Process Optimization vs Business Analyst?

AspectManager Business Process OptimizationBusiness Analyst
Primary FocusImproving and streamlining business processes at a strategic levelAnalyzing business needs and defining requirements for projects
Required SkillsProcess improvement, project management, leadershipData analysis, requirements gathering, communication
CertificationsLean, Six Sigma, PMP often preferredCBAP, CCBA, PMI-PBA beneficial
Work EnvironmentCross-functional teams, strategic planningProject teams, stakeholder engagement

The Manager Business Process Optimization focuses on strategic process improvements across departments, while the Business Analyst concentrates on analyzing and defining requirements for specific projects. Both roles require analytical skills, but the manager typically oversees process initiatives, whereas the analyst supports project execution.

What is manager business process optimization?

A Manager of Business Process Optimization is responsible for analyzing, redesigning, and improving organizational workflows to increase efficiency and reduce costs. They utilize tools like Lean, Six Sigma, and process mapping to identify areas for improvement and implement effective solutions, often leading cross-functional teams to achieve operational excellence.
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Manager Business Process Optimization jobs near you
Infographic showing various Manager Business Process Optimization job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $125,894 per year, or $60.5 per hour.

Director, Business Process Optimization

NCL Bahamas Ltd.

Miami, FL • On-site

$90 - $120/hr

Other

Posted 14 days ago

Job description

Job Summary

This leader is responsible for strategically optimizing process improvement projects aimed to improve operational efficiencies, quality, service, and profitability for the NCL brand. Establish processes and tools used to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions.

Position Responsibilities
  • Drive and lead overall management and implementation of high priority change initiatives from intake to prioritization, resourcing, planning, and execution in order to optimize business processes across the organization.
  • Provide in-depth analysis of existing workflows, identifying areas needing improvement, and implementing changes.
  • Act as an advisor while partnering with cross-discipline team members including executive leadership to ensure timeliness in scheduled deliverables.
  • Design and execute change projects—including communications, training, and operational readiness that deliver desired business results.
  • Analyze project and business data to identify opportunities for process optimization, cost reduction, and performance improvement.
  • Communicate findings and other best practices to leaders within NCLH.
  • Utilize flowcharts and process maps to define existing processes and identify continuous improvement opportunities throughout the organization; recommend solutions based on established metrics.
  • Establish effective communication plans by setting up meeting cadences with vendors to advise of project status and gather system/platform requirements.
  • Implement tools required to collect and measure relevant data, identify key performance indicators (KPIs) and produce data-driven analyses of critical functions and utilize it to facilitate business decisions.
  • Facilitate change management activities to ensure smooth implementation of process improvements.
Education
  • Bachelor’s degree in Business Administration, Finance, Economics, Management Science, Engineering or equivalent work experience.
  • Master’s degree preferred.
Experience
  • 10+ years’ experience in Process Improvement.
  • Cruise/Hospitality experience preferred.
  • Minimum 5 years of project management experience including the development and compliance of assigned budgets.
Knowledge & Skills
  • Experience with project implementation and change management efforts associated with business process improvement and re-engineering.
  • Demonstrated experience influencing others and successfully facilitating key continuous improvement initiatives across functions.
  • High motivation to learn and ability to grasp new concepts quickly.
  • Excellent analytical, problem-solving, communication, and collaborative skills.
  • Excellent verbal and written communication skills to effectively handle inquiries with internal and external clients.
  • Ability to manage multiple responsibilities at once and prioritize accordingly.
  • Advanced level skill set in Microsoft Office Suite with special emphasis on Excel in order to navigate and use Excel spreadsheets efficiently.
  • Must be able to thoroughly document work as needed.
  • Must possess excellent interpersonal skills.
  • Must be detail oriented and have an ability to work effectively in a team-based environment.
Equal Opportunity Employer

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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